Exam 5: Listening

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Margaret encourages her students to speak in class. She is trying to be more effective at _______ listening.

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B

Which of these statements best applies to good listening?

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C

Bart often takes innocent remarks as personal attacks and projects his own insecurities on speakers. When Bart's friend said, "It looks you have a delicious lunch prepared." Bart replied, "Mind your own business. I can cheat on my diet if I want to!" Bart is a

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A

What does it mean to be an insulated listener? Explain.

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Chandra is speaking with Annette about her class project. Annette looks at Chandra while she speaks and nods politely, even though she is thinking of what she's making for dinner. Chandra begins to talk about what she's making for dinner and catches Annette's attention. After a while the conversation continues, and Annette thinks about all of the emails she needs to respond to. She knows she has a personal issue she needs to resolve, and she can't get it off her mind. Besides Annette listening to Chandra about what she's making for dinner, the conversation has not gone well. Which part of this description indicates message overload?

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We are often wrapped up in personal concerns that seem to be of more immediate importance to us than the messages others send. This indicates the impact of

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What is message overload? Explain.

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Garrett is a manager of a mid-sized company. He considers himself a good listener. Emilio comes to talk to him about career advancement. Garrett is careful to pay attention to what Emilio says. He repeats back Emilio's key points to be sure he really gets what he's trying say. After listening, Garrett gives Emilio feedback. He forgets to write anything down and can't recall the whole conversation the next day. What stage of successful listening did Garrett fail to complete?

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June is truly bored with her conversation with Ted. She thinks to herself, "Where does he come up with this stuff?" What strategy would benefit June so that she does not make a premature judgment?

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When he goes on a date, Jack has a hard time focusing and tends to be misunderstood, even though he frequently and loudly voices his opinions. His friend advises that _______ would make him more attractive to potential partners.

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Listeners that respond only to the parts of a speaker's remarks that interest them are called

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Which of the following statements is false?

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Which of the following statements best relates to perceived physical noise?

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Garrett is a manager of a mid-sized company. He considers himself a good listener. Emilio comes to talk to him about career advancement. Garret is careful to pay attention to what Emilio says. He repeats back Emilio's key points to be sure he really gets what he's trying say. After listening, Garrett gives Emilio feedback. He forgets to write anything down and can't recall the whole conversation the next day. Which part of the description exemplifies attending?

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The goal of _______ listening is to fully understand the message.

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Andrea asks Josh questions to make sure she understands what he's saying. What type of listening is most closely connected with this tactic?

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Which of the following statements characterizes how supportive listening is different from relational listening?

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The goal of _______ listening is to go beyond understanding and analyzing a topic to try to assess its quality.

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According to the textbook, which of the following tips can help when it is important for you to listen well in a multimodal environment?

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Estelle is spending a semester abroad. Although she was looking forward to making new friends, she finds connecting with her classmates challenging because they often interrupt her while she is talking. She feels as if no one is interested in what she has to say. What is the most likely explanation?

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