Question 1

It is a mistake to think that communication competence is a trait that a person either possesses or lacks. That is because

Accepted Answer

A)  there is no "ideal" way to communicate. 
B)  competent communication is transactional. 
C)  competent communication is relational. 
D)  competent communication is both situational and can be learned. 
A)  there is no "ideal" way to communicate. 
B)  competent communication is transactional. 
C)  competent communication is relational. 
D)  competent communication is both situational and can be learned.

Question 2

Roberto did not get much sleep last night. When he looked in the mirror he thought about how tired he looked. He ran into Maria at the mall and she told him how nice he looked today. Maria is often sarcastic, and Roberto took the comments as such even though she didn't come across as sarcastic in the interaction. As a result, he left the interaction feeling unhappy. What best explains why Roberto left the interaction feeling unhappy?

Accepted Answer

A)  Communication is symbolic. 
B)  Communication is irreversible. 
C)  Communication is a process. 
D)  Communication is linear. 
A)  Communication is symbolic. 
B)  Communication is irreversible. 
C)  Communication is a process. 
D)  Communication is linear.

Question 3

Amy's friends describe her as a good listener and she believe she is a competent communicator. She goes to Jill's house and notices that Jill seems unhappy. Although Jill gives a few hints about what is upsetting her, Amy is reluctant to press for details for fear of distressing her friend further. This situation most likely arose because Amy is a(n)

Accepted Answer

A)  accommodator. 
B)  tactful communicator. 
C)  sympathetic communicator. 
D)  distracted communicator. 
A)  accommodator. 
B)  tactful communicator. 
C)  sympathetic communicator. 
D)  distracted communicator.

Question 4

Fields of experience that help communicators understand others' behavior are referred to as

Accepted Answer

A)  environments. 
B)  channels. 
C)  dyads. 
D)  models. 
A)  environments. 
B)  channels. 
C)  dyads. 
D)  models.

Question 5

Andrew can't help noticing and being negatively impacted by an interviewer's frown as he explains to her why he left his last job. This scenario demonstrates which model of communication?

Accepted Answer

A)  Linear 
B)  Transactional 
C)  Interactional 
D)  Mediated 
A)  Linear 
B)  Transactional 
C)  Interactional 
D)  Mediated

Question 6

What is communication noise? List the different types.

Accepted Answer

Any factors that interfere wit

Question 7

What are the eight contexts of communication listed in the chapter?

Accepted Answer

Intrapersonal communication; d

Question 8

What are the five tips for communicating well on social media, as listed in the chapter?

Accepted Answer

Choose the best medium; think

Question 9

One characteristic of competent communication is that there is no "ideal" way to communicate. Use the constituent factors of competent communication to explain why.

Accepted Answer

Answers will vary but may include:
a) Co

Question 10

The textbook points out that beginning an email to your manager or professor by saying "Hey", or nothing at all, may be considered disrespectful. This illustrates which tip for communicating well on social media?

Accepted Answer

A)  Treat others as you would like to be treated yourself. 
B)  Adapt to the audience. 
C)  Choose the best medium. 
D)  Treat everyone equally. 
A)  Treat others as you would like to be treated yourself. 
B)  Adapt to the audience. 
C)  Choose the best medium. 
D)  Treat everyone equally.

Question 11

Bill has a major argument with his wife Tina. While Bill is still fuming he says some less than kind things about her on social media. Bill and Tina make up, but their many friends have seen his social media rant and have taken sides with either Tina or him. Even though they are reconciled, some of their friends behave differently towards them now. How could he have been more competent using social media?

Accepted Answer

A)  He could have been less open on social media. 
B)  He could have been more open on social media. 
C)  He could have been more careful and civil when he posted. 
D)  He could have been less casual when posting. 
A)  He could have been less open on social media. 
B)  He could have been more open on social media. 
C)  He could have been more careful and civil when he posted. 
D)  He could have been less casual when posting.

Question 12

Discuss the similarities and differences between the linear and transactional models of communication.

Accepted Answer

Answers will vary but may include:
a) Th

Question 13

John is in biology class trying to listen to the lecture. He is having difficulty following because he stayed up most of the night studying for an economics test. This best exemplifies _______ noise.

Accepted Answer

A)  external 
B)  psychological 
C)  physiological 
D)  environmental 
A)  external 
B)  psychological 
C)  physiological 
D)  environmental

Question 14

Which of the following is an example of intrapersonal communication?

Accepted Answer

A)  Joanne is asked to make a speech about the club, to which she replies, "Absolutely!" 
B)  Frank is speaking to his cycling group. 
C)  Elisha is having an intimate face-to-face conversation with Jill. 
D)  Tanya is asked to speak to the school board and she thinks, "I'm not a good enough speaker to do that." 
A)  Joanne is asked to make a speech about the club, to which she replies, "Absolutely!" 
B)  Frank is speaking to his cycling group. 
C)  Elisha is having an intimate face-to-face conversation with Jill. 
D)  Tanya is asked to speak to the school board and she thinks, "I'm not a good enough speaker to do that."

Question 15

Humans use _______ to represent things, processes, ideas, or events in ways that make communication possible.

Accepted Answer

A)  characters 
B)  verbs 
C)  messages 
D)  symbols 
A)  characters 
B)  verbs 
C)  messages 
D)  symbols

It is a mistake to think that communication competence is a trait that a person either possesses or lacks. That is because

Fields of experience that help communicators understand others' behavior are referred to as

Andrew can't help noticing and being negatively impacted by an interviewer's frown as he explains to her why he left his last job. This scenario demonstrates which model of communication?

What is communication noise? List the different types.

What are the eight contexts of communication listed in the chapter?

What are the five tips for communicating well on social media, as listed in the chapter?

One characteristic of competent communication is that there is no "ideal" way to communicate. Use the constituent factors of competent communication to explain why.

The textbook points out that beginning an email to your manager or professor by saying "Hey", or nothing at all, may be considered disrespectful. This illustrates which tip for communicating well on social media?

Discuss the similarities and differences between the linear and transactional models of communication.

John is in biology class trying to listen to the lecture. He is having difficulty following because he stayed up most of the night studying for an economics test. This best exemplifies _______ noise.

Which of the following is an example of intrapersonal communication?

Humans use _______ to represent things, processes, ideas, or events in ways that make communication possible.

The Self, Perception, and Communication

Communication and Culture

Language

Listening

Nonverbal Communication

Communicating in Interpersonal Relationships

Communicating With Friends and Family

Communicating With Romantic Partners

Communicating on the Job Market

Communicating in the Workplace

Preparing Speeches

Presenting Speeches

Speaking to Inform and Persuade

Filters

Exam 1: The Importance of Communication

It is a mistake to think that communication competence is a trait that a person either possesses or lacks. That is because

Fields of experience that help communicators understand others' behavior are referred to as

Andrew can't help noticing and being negatively impacted by an interviewer's frown as he explains to her why he left his last job. This scenario demonstrates which model of communication?

What is communication noise? List the different types.

What are the eight contexts of communication listed in the chapter?

What are the five tips for communicating well on social media, as listed in the chapter?

One characteristic of competent communication is that there is no "ideal" way to communicate. Use the constituent factors of competent communication to explain why.

The textbook points out that beginning an email to your manager or professor by saying "Hey", or nothing at all, may be considered disrespectful. This illustrates which tip for communicating well on social media?

Discuss the similarities and differences between the linear and transactional models of communication.

John is in biology class trying to listen to the lecture. He is having difficulty following because he stayed up most of the night studying for an economics test. This best exemplifies _______ noise.

Which of the following is an example of intrapersonal communication?

Humans use _______ to represent things, processes, ideas, or events in ways that make communication possible.

The Self, Perception, and Communication

Communication and Culture

Language

Listening

Nonverbal Communication

Communicating in Interpersonal Relationships

Communicating With Friends and Family

Communicating With Romantic Partners

Communicating on the Job Market

Communicating in the Workplace

Preparing Speeches

Presenting Speeches

Speaking to Inform and Persuade

Filters