Exam 9: Terminating Healthcare Employees

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Alternative dispute resolution methods are opportunities to resolve labor disputes outside the court system.

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Matching -__________________occurs when an employee exhibits behavioral problems that are offenses for termination

(Multiple Choice)
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__________________ consist of specially trained employees that become involved in evaluating employee disputes. They are required to sign confidentiality agreements regarding the process.

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A __________________ consists of several conferences that focus on changing employee behavior from positive to negative.

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Employees are terminated ________________which occurs when an employee jeopardizes other employees- examples are stealing or threatening another employee.

(Multiple Choice)
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Matching -________________covers employer legal fees, settlements, and judgments due to employment matters.

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Most states adhere to the___________________, which means that, in the absence of a legal employment contract, employees and employers can end their relationship for any reason.

(Multiple Choice)
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It is important that all supervisors know who is being terminated so they can share that information with their employees.

(True/False)
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Matching -________________intercedes to resolve a dispute, but the suggested agreement is not legally binding

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The ___________________________has been adopted into the Uniform Commercial Code and the American Law Institute's Restatement of Contracts.

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An external procedure for resolving employment disputes is:

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An administrative termination is a termination of employment without cause such as a layoff of employees.

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In 2001, AAA launched the Healthcare Payer Provider Arbitration Rules, which focuses on reimbursement disputes between providers and payers in the health care industry.

(True/False)
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Matching -________________ can occur when a potential employer makes a verbal promise such as "if you do a great job, you will have a job for life"

(Multiple Choice)
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This external negotiator,______________, intercedes to resolve a dispute, but his/her suggestion is not legally binding.

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_________________ is a relationship between an employee and an employer with expectations by each that the responsibilities of the other will be fulfilled.

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Due process methods provide employers with the opportunity to build a case against an employee they would like to terminate.

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. Terminating an employee is one of the most disliked responsibilities of supervisors.

(True/False)
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Matching -F An employer initiates________________-of an employee for poor performance.

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Peer review panels are examples of third-party external mediators who review labor complaints and make recommendations to resolve the issue.

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