Question 1

CRM includes activities such as manufacturing scheduling, capacity planning, quality control, and other related activities.

Accepted Answer

A) True 
 B)False

Question 2

The customization of ERP software to meet customer requirements without changing program code is called configuration.

Accepted Answer

A) True 
 B)False

Question 3

Converting to an EAI system is more disruptive than converting to ERP.

Accepted Answer

A) True 
 B)False

Question 4

Briefly describe the ERP products offered by Microsoft Dynamics.

Accepted Answer

Microsoft Dynamics is composed of four E

Question 5

How can the problem of information silos be solved?

Accepted Answer

The problem of information silos can be

Question 6

Which of the following ERP products offered by Microsoft is the easiest to use?

Accepted Answer

A)  SL 
B)  AX 
C)  Nav 
D)  GP 
A)  SL 
B)  AX 
C)  Nav 
D)  GP

Question 7

A module is a(n)________.

Accepted Answer

A)  distinct and logical grouping of processes 
B)  preconfiguration platform devised for a particular industry 
C)  collection of interconnected and interdependent programs 
D)  inherent process in an ERP system 
A)  distinct and logical grouping of processes 
B)  preconfiguration platform devised for a particular industry 
C)  collection of interconnected and interdependent programs 
D)  inherent process in an ERP system

Question 8

An EAI system appears as an integrated database to the user.

Accepted Answer

A) True 
 B)False

Question 9

A configuration is a distinct and logical grouping of processes.

Accepted Answer

A) True 
 B)False

Question 10

The customization of ERP software to meet different customer requirements without changing the program code is called ________.

Accepted Answer

A)  modularity 
B)  configuration 
C)  automation 
D)  process blueprinting 
A)  modularity 
B)  configuration 
C)  automation 
D)  process blueprinting

Question 11

ERP and EAI systems are referred to as enterprise systems.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following federal laws required companies to exercise greater control over their financial processes?

Accepted Answer

A)  the Gramm-Leach-Bliley Act 
B)  the Volstead Act 
C)  the Tower Amendment 
D)  the Sarbanes-Oxley Act 
A)  the Gramm-Leach-Bliley Act 
B)  the Volstead Act 
C)  the Tower Amendment 
D)  the Sarbanes-Oxley Act

Question 13

Companies of different sizes have one very important difference that has a major impact on ERP: the availability of skilled business and IT analysts.

Accepted Answer

A) True 
 B)False

Question 14

What ERP needs are unique to midsized and large organizations?

Accepted Answer

Midsize organizations expand IT from one

Question 15

How does SAP speed up the configuration process? What is a module?

Accepted Answer

To speed up the configuration process, S

Question 16

Which of the following activities is included in supply chain management?

Accepted Answer

A)  sales prospecting 
B)  bill of materials 
C)  inventory management 
D)  quality control 
A)  sales prospecting 
B)  bill of materials 
C)  inventory management 
D)  quality control

Question 17

The inherent processes defined in an ERP solution are also known as ________.

Accepted Answer

A)  database transactions 
B)  stored procedures 
C)  transaction logs 
D)  process blueprints 
A)  database transactions 
B)  stored procedures 
C)  transaction logs 
D)  process blueprints

Question 18

An ERP solution cannot be partially implemented.

Accepted Answer

A) True 
 B)False

Question 19

Describe how businesses used computers for inventory purposes before the advent of the Internet.

Accepted Answer

Although the term ERP is relatively new,

Question 20

A ________ works for the ERP vendor or a third party and helps budget, plan, train, configure, and implement an ERP system.

Accepted Answer

A)  user 
B)  consultant 
C)  systems analyst 
D)  business analyst 
A)  user 
B)  consultant 
C)  systems analyst 
D)  business analyst

CRM includes activities such as manufacturing scheduling, capacity planning, quality control, and other related activities.

The customization of ERP software to meet customer requirements without changing program code is called configuration.

Converting to an EAI system is more disruptive than converting to ERP.

Briefly describe the ERP products offered by Microsoft Dynamics.

How can the problem of information silos be solved?

Which of the following ERP products offered by Microsoft is the easiest to use?

A module is a(n)________.

An EAI system appears as an integrated database to the user.

A configuration is a distinct and logical grouping of processes.

The customization of ERP software to meet different customer requirements without changing the program code is called ________.

ERP and EAI systems are referred to as enterprise systems.

Which of the following federal laws required companies to exercise greater control over their financial processes?

Companies of different sizes have one very important difference that has a major impact on ERP: the availability of skilled business and IT analysts.

What ERP needs are unique to midsized and large organizations?

How does SAP speed up the configuration process? What is a module?

Which of the following activities is included in supply chain management?

The inherent processes defined in an ERP solution are also known as ________.

An ERP solution cannot be partially implemented.

Describe how businesses used computers for inventory purposes before the advent of the Internet.

A ________ works for the ERP vendor or a third party and helps budget, plan, train, configure, and implement an ERP system.

Introduction to MIS

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Using IS to Improve Processes

Supporting the Procurement Process with SAP

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters

Exam 6: Supporting Processes with ERP Systems

CRM includes activities such as manufacturing scheduling, capacity planning, quality control, and other related activities.

The customization of ERP software to meet customer requirements without changing program code is called configuration.

Converting to an EAI system is more disruptive than converting to ERP.

Briefly describe the ERP products offered by Microsoft Dynamics.

How can the problem of information silos be solved?

Which of the following ERP products offered by Microsoft is the easiest to use?

A module is a(n)________.

An EAI system appears as an integrated database to the user.

A configuration is a distinct and logical grouping of processes.

The customization of ERP software to meet different customer requirements without changing the program code is called ________.

ERP and EAI systems are referred to as enterprise systems.

Which of the following federal laws required companies to exercise greater control over their financial processes?

Companies of different sizes have one very important difference that has a major impact on ERP: the availability of skilled business and IT analysts.

What ERP needs are unique to midsized and large organizations?

How does SAP speed up the configuration process? What is a module?

Which of the following activities is included in supply chain management?

The inherent processes defined in an ERP solution are also known as ________.

An ERP solution cannot be partially implemented.

Describe how businesses used computers for inventory purposes before the advent of the Internet.

A ________ works for the ERP vendor or a third party and helps budget, plan, train, configure, and implement an ERP system.

Introduction to MIS

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Using IS to Improve Processes

Supporting the Procurement Process with SAP

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters