Question 1

The NARRATIVE section of a process recording refers to

Accepted Answer

A)  Summarizing what everyone said in the meeting. 
B)  Identifying the feelings of the people attending the meeting. 
C)  Identifying the thoughts of the people attending the meeting. 
D)  Writing out, word for word, what everyone said in the meeting. 
E)  Identifying the skills or theory used by the professionals at the meeting. 
A)  Summarizing what everyone said in the meeting. 
B)  Identifying the feelings of the people attending the meeting. 
C)  Identifying the thoughts of the people attending the meeting. 
D)  Writing out, word for word, what everyone said in the meeting. 
E)  Identifying the skills or theory used by the professionals at the meeting.

Question 2

METAPHORIC STORYTELLING refers to

Accepted Answer

A)  Telling people how to live their lives. 
B)  Encouraging people to listen to one another. 
C)  Focusing on the main issues raise by each client in the conflict. 
D)  Using narratives, anecdotes, or analogies to help people see things from a different perspective. 
E)  Highlighting the cost of not reaching agreement in mediation (i.e., the BATNAs of each party). 
A)  Telling people how to live their lives. 
B)  Encouraging people to listen to one another. 
C)  Focusing on the main issues raise by each client in the conflict. 
D)  Using narratives, anecdotes, or analogies to help people see things from a different perspective. 
E)  Highlighting the cost of not reaching agreement in mediation (i.e., the BATNAs of each party).

Question 3

How can a decision tree be used by a helping professional to prepare for a negotiation process? (Provide a brief case example to demonstrate the value of preparing with a decision tree.)

Accepted Answer

A decision tree can be used by a helping

Question 4

Identify three research institutes that focus on conflict resolution.

Accepted Answer

Three research institutes that focus on

Question 5

The principle of RETRIBUTIVE JUSTICE generally requires that

Accepted Answer

A)  People who have a fight try to reconcile their relationships. 
B)  People receive praise for committing misdeeds, building on the strengths perspective. 
C)  People receive appropriate punishment for committing misdeeds. 
D)  A whole community be brought together to offer support for the people involved in the conflict. 
E)  The whole community helps with brainstorming win-win solutions. 
A)  People who have a fight try to reconcile their relationships. 
B)  People receive praise for committing misdeeds, building on the strengths perspective. 
C)  People receive appropriate punishment for committing misdeeds. 
D)  A whole community be brought together to offer support for the people involved in the conflict. 
E)  The whole community helps with brainstorming win-win solutions.

Question 6

What is the advantage of involving both parties in developing a DECISION TREE, rather than just having one party develop it?

Accepted Answer

Involving both parties in developing a d

Question 7

SOFT FACTORS on a decision tree refer to

Accepted Answer

A)  Costs that can easily be quantified. 
B)  Benefits that can easily be quantified. 
C)  Emotional and relational considerations that cannot be easily quantified. 
D)  Choices that a person needs to make. 
E)  Only (a) and (b). 
A)  Costs that can easily be quantified. 
B)  Benefits that can easily be quantified. 
C)  Emotional and relational considerations that cannot be easily quantified. 
D)  Choices that a person needs to make. 
E)  Only (a) and (b).

Question 8

The ENDPOINT VALUES identify

Accepted Answer

A)  The possible courses of action that two people can choose. 
B)  The difference between the benefit and cost of each outcome. 
C)  The benefits of using an adversarial approach. 
D)  The largest expected value possible. 
E)  The costs of each course of action. 
A)  The possible courses of action that two people can choose. 
B)  The difference between the benefit and cost of each outcome. 
C)  The benefits of using an adversarial approach. 
D)  The largest expected value possible. 
E)  The costs of each course of action.

Question 9

A DECISION FORK depicts

Accepted Answer

A)  The outcomes of a decision. 
B)  The expected values of a particular course of action. 
C)  A choice between different courses of action. 
D)  The amount of food that should be eaten at any one time. 
E)  How polite or impolite an adversary may be. 
A)  The outcomes of a decision. 
B)  The expected values of a particular course of action. 
C)  A choice between different courses of action. 
D)  The amount of food that should be eaten at any one time. 
E)  How polite or impolite an adversary may be.

Question 10

What is the difference between COMPENSATION and RESTORATION?

Accepted Answer

Compensation and restoration are two ter

The NARRATIVE section of a process recording refers to

METAPHORIC STORYTELLING refers to

How can a decision tree be used by a helping professional to prepare for a negotiation process? (Provide a brief case example to demonstrate the value of preparing with a decision tree.)

Identify three research institutes that focus on conflict resolution.

The principle of RETRIBUTIVE JUSTICE generally requires that

What is the advantage of involving both parties in developing a DECISION TREE, rather than just having one party develop it?

SOFT FACTORS on a decision tree refer to

The ENDPOINT VALUES identify

A DECISION FORK depicts

What is the difference between COMPENSATION and RESTORATION?

The Mindful Practitioner

The Theoretical Bases of Conflict Resolution

Restorative Justice

Power-Based Negotiation

Rights-Based Negotiation

Interest-Based Negotiation

Transformative Mediation

Family Mediation and a Therapeutic Approach

Group Facilitation

Advocacy

Filters

Exam 11: Exploring Metaphoric Storytelling and Conflict Resolution Practices

The NARRATIVE section of a process recording refers to

METAPHORIC STORYTELLING refers to

How can a decision tree be used by a helping professional to prepare for a negotiation process? (Provide a brief case example to demonstrate the value of preparing with a decision tree.)

Identify three research institutes that focus on conflict resolution.

The principle of RETRIBUTIVE JUSTICE generally requires that

What is the advantage of involving both parties in developing a DECISION TREE, rather than just having one party develop it?

SOFT FACTORS on a decision tree refer to

The ENDPOINT VALUES identify

A DECISION FORK depicts

What is the difference between COMPENSATION and RESTORATION?

The Mindful Practitioner

The Theoretical Bases of Conflict Resolution

Restorative Justice

Power-Based Negotiation

Rights-Based Negotiation

Interest-Based Negotiation

Transformative Mediation

Family Mediation and a Therapeutic Approach

Group Facilitation

Advocacy

Filters