Question 1

OBJECTIVE CRITERIA are factors that negotiators may use to choose between options. In order for the criteria to be OBJECTIVE, they should be

Accepted Answer

A)  Antipsychotic. 
B)  Complicated. 
C)  Simple. 
D)  Fair and unbiased. 
E)  Based on one person's ideology. 
A)  Antipsychotic. 
B)  Complicated. 
C)  Simple. 
D)  Fair and unbiased. 
E)  Based on one person's ideology. D

Question 2

FACT FINDING refers to a process of

Accepted Answer

A)  Interpreting information that has already been gathered. 
B)  Providing expert advice. 
C)  Gathering information or evidence. 
D)  Hiring a neutral third person to judge who is right. 
E)  Only (a) and (b). 
A)  Interpreting information that has already been gathered. 
B)  Providing expert advice. 
C)  Gathering information or evidence. 
D)  Hiring a neutral third person to judge who is right. 
E)  Only (a) and (b). C

Question 3

What are the differences between a fact-based dispute and a law-related dispute? Provide one example of each type of dispute to demonstrate the differences.

Accepted Answer

A fact-based dispute is one where the disagreement arises from conflicting accounts of events or circumstances. This type of dispute can often be resolved by gathering and presenting evidence to support one side's version of the facts. For example, if two people are arguing about who was responsible for a car accident, the dispute is fact-based because it hinges on determining the actual sequence of events leading up to the accident.

On the other hand, a law-related dispute involves a disagreement over the interpretation or application of a specific law or legal principle. In this type of dispute, the focus is on understanding and applying the relevant legal framework to the situation at hand. For instance, if two parties are in a dispute over the terms of a contract, the disagreement is law-related because it centers on the interpretation of the contract's language and how it applies to the parties' actions.

In summary, the key difference between a fact-based dispute and a law-related dispute lies in the nature of the disagreement – whether it is rooted in conflicting accounts of events or in the interpretation and application of legal principles.

Question 4

When debating facts that may be based on scientific evidence, a negotiator should

Accepted Answer

A)  State the results of a research study, without explaining the research methods that were used. 
B)  State the results of a research study, including an explanation of the research methods that were used. 
C)  Explain the research methods used, without stating the actual results of the research. 
D)  Refuse to discuss research and simply state personal opinions. 
E)  Accept the other person's statements as true, without question. 
A)  State the results of a research study, without explaining the research methods that were used. 
B)  State the results of a research study, including an explanation of the research methods that were used. 
C)  Explain the research methods used, without stating the actual results of the research. 
D)  Refuse to discuss research and simply state personal opinions. 
E)  Accept the other person's statements as true, without question.

Question 5

Which of the following is a RIGHTS-BASED approach to dealing with conflict?

Accepted Answer

A)  A debate over rights 
B)  An arbitration to determine each party's rights 
C)  A dialogue that focuses on the underlying interests of both parties 
D)  A war using nuclear weapons 
E)  Only (a) and (b) 
A)  A debate over rights 
B)  An arbitration to determine each party's rights 
C)  A dialogue that focuses on the underlying interests of both parties 
D)  A war using nuclear weapons 
E)  Only (a) and (b)

Question 6

Identify a U.S. Supreme Court decision that has relevance to your work as a professional. What principles does this case stand for?

Accepted Answer

One U.S. Supreme Court decision that has

Question 7

Which of the following is an example of an INTERNATIONAL LAW?

Accepted Answer

A)  The Health Insurance Portability and Accountability Act 
B)  The U.S. Declaration of Independence 
C)  The Policies and By-Laws of the Pharmacea International Corporation 
D)  The norms of the Jamaican community 
E)  The U.N. Declaration of Human Rights 
A)  The Health Insurance Portability and Accountability Act 
B)  The U.S. Declaration of Independence 
C)  The Policies and By-Laws of the Pharmacea International Corporation 
D)  The norms of the Jamaican community 
E)  The U.N. Declaration of Human Rights

Question 8

When a client and helping professional sign a SERVICE CONTRACT, they are establishing

Accepted Answer

A)  The needs of both parties who signed the agreement. 
B)  The rights of both parties who signed the agreement. 
C)  The rights of people who are not a part of the agreement. 
D)  The needs of people who are not a part of the agreement. 
E)  No rights, because only the government can create rights. 
A)  The needs of both parties who signed the agreement. 
B)  The rights of both parties who signed the agreement. 
C)  The rights of people who are not a part of the agreement. 
D)  The needs of people who are not a part of the agreement. 
E)  No rights, because only the government can create rights.

Question 9

Which of the following types of evidence tends to be the most persuasive?

Accepted Answer

A)  Oral testimony by a witness 
B)  Documentary evidence by a witness 
C)  Hearsay evidence by someone who has spoken with a witness 
D)  Circumstantial evidence 
E)  Opinions of nonexperts 
A)  Oral testimony by a witness 
B)  Documentary evidence by a witness 
C)  Hearsay evidence by someone who has spoken with a witness 
D)  Circumstantial evidence 
E)  Opinions of nonexperts

Question 10

What is the advantage of having a written service contract to define the client and professional's rights and responsibilities?

Accepted Answer

A written service contract offers severa

Question 11

The RULE OF LAW suggests that conflicts should be resolved

Accepted Answer

A)  According to who has the greatest power. 
B)  According to who has the greatest needs. 
C)  Civilly, in accordance with the law. 
D)  Civilly, in accordance with the personal opinions of the judge. 
E)  Civilly, in accordance with the will of the majority of the people. 
A)  According to who has the greatest power. 
B)  According to who has the greatest needs. 
C)  Civilly, in accordance with the law. 
D)  Civilly, in accordance with the personal opinions of the judge. 
E)  Civilly, in accordance with the will of the majority of the people.

Question 12

IMPLICIT RIGHTS are rights that are

Accepted Answer

A)  Stated expressly in laws or policies. 
B)  BATNAs. 
C)  Norms, rules, or expectations that people act upon even though they are not expressly stated in laws or policies. 
D)  Norms, rules, or expectations that are written in laws or policies, but are not legally enforceable. 
E)  Only (a) and (b). 
A)  Stated expressly in laws or policies. 
B)  BATNAs. 
C)  Norms, rules, or expectations that people act upon even though they are not expressly stated in laws or policies. 
D)  Norms, rules, or expectations that are written in laws or policies, but are not legally enforceable. 
E)  Only (a) and (b).

Question 13

Identify two state laws that may establish rights that your clients or patients possess in relation to their work with you.

Accepted Answer

As an AI, I don't have specific details

Question 14

Describe the advantages and disadvantages of a rights-based approach to negotiation (as compared to a power-based approach).

Accepted Answer

A rights-based approach to negotiation f

Question 15

CASE LAW refers to

Accepted Answer

A)  Laws passed by the legislative branch of government. 
B)  Laws passed by the executive branch of government. 
C)  Laws passed by municipal, state, federal, or international governments. 
D)  Legal principles that develop through cases heard by judges. 
E)  All of the above. 
A)  Laws passed by the legislative branch of government. 
B)  Laws passed by the executive branch of government. 
C)  Laws passed by municipal, state, federal, or international governments. 
D)  Legal principles that develop through cases heard by judges. 
E)  All of the above.

Question 16

RIGHTS-BASED negotiation refers to an adversarial process in which each party

Accepted Answer

A)  Exerts power or influence over the other. 
B)  Tries to prove that his or her position is accurate, appropriate, fair, or consistent with relevant laws. 
C)  Identities underlying interests and works in a collaborative manner to determine a mutually acceptable solution. 
D)  Transforms the nature of the conflict through improved communication and empowerment. 
E)  Avoids conflict by referring their disputes to an independent judge or arbitrator. 
A)  Exerts power or influence over the other. 
B)  Tries to prove that his or her position is accurate, appropriate, fair, or consistent with relevant laws. 
C)  Identities underlying interests and works in a collaborative manner to determine a mutually acceptable solution. 
D)  Transforms the nature of the conflict through improved communication and empowerment. 
E)  Avoids conflict by referring their disputes to an independent judge or arbitrator.

Question 17

During RIGHTS-BASED negotiation, negotiators could refer to rights established in

Accepted Answer

A)  Case law. 
B)  Statutory law. 
C)  Agency policies. 
D)  Professional codes of ethics. 
E)  All of the above. 
A)  Case law. 
B)  Statutory law. 
C)  Agency policies. 
D)  Professional codes of ethics. 
E)  All of the above.

Question 18

A client and helping professional have a dispute over how much the client owes the professional for services offered. Their negotiation seems to be at an impasse. Which of the following is an example of an ALTERNATIVE to negotiation in this case?

Accepted Answer

A)  The helping professional could accept the client's last offer to pay $250. 
B)  The client and professional could engage a mediator to help them resolve the dispute. 
C)  The parties could look for objective criteria to help them resolve the dispute on their own. 
D)  The client could try to negotiate a loan from the helping professional. 
E)  The helping professional could ask the client to do some work at the office in lieu of a cash payment. 
A)  The helping professional could accept the client's last offer to pay $250. 
B)  The client and professional could engage a mediator to help them resolve the dispute. 
C)  The parties could look for objective criteria to help them resolve the dispute on their own. 
D)  The client could try to negotiate a loan from the helping professional. 
E)  The helping professional could ask the client to do some work at the office in lieu of a cash payment.

Question 19

RIGHTS-BASED negotiation is easiest when

Accepted Answer

A)  Both parties know their rights. 
B)  Both parties are confused about their rights. 
C)  Both parties disagree about their rights. 
D)  The rights of both parties are not clearly established by the law. 
E)  They have conflicting rights. 
A)  Both parties know their rights. 
B)  Both parties are confused about their rights. 
C)  Both parties disagree about their rights. 
D)  The rights of both parties are not clearly established by the law. 
E)  They have conflicting rights.

Question 20

To persuade others, a negotiator could use a combination of RIGHTS-BASED and POWER-BASED strategies by

Accepted Answer

A)  Using friends and money to advocate for changes in the law. 
B)  Burning down the other person's home. 
C)  Building consensus by finding common ground. 
D)  Brainstorming options for solution. 
E)  All of the above. 
A)  Using friends and money to advocate for changes in the law. 
B)  Burning down the other person's home. 
C)  Building consensus by finding common ground. 
D)  Brainstorming options for solution. 
E)  All of the above.

OBJECTIVE CRITERIA are factors that negotiators may use to choose between options. In order for the criteria to be OBJECTIVE, they should be

FACT FINDING refers to a process of

What are the differences between a fact-based dispute and a law-related dispute? Provide one example of each type of dispute to demonstrate the differences.

When debating facts that may be based on scientific evidence, a negotiator should

Which of the following is a RIGHTS-BASED approach to dealing with conflict?

Identify a U.S. Supreme Court decision that has relevance to your work as a professional. What principles does this case stand for?

Which of the following is an example of an INTERNATIONAL LAW?

When a client and helping professional sign a SERVICE CONTRACT, they are establishing

Which of the following types of evidence tends to be the most persuasive?

What is the advantage of having a written service contract to define the client and professional's rights and responsibilities?

The RULE OF LAW suggests that conflicts should be resolved

IMPLICIT RIGHTS are rights that are

Identify two state laws that may establish rights that your clients or patients possess in relation to their work with you.

Describe the advantages and disadvantages of a rights-based approach to negotiation (as compared to a power-based approach).

CASE LAW refers to

RIGHTS-BASED negotiation refers to an adversarial process in which each party

During RIGHTS-BASED negotiation, negotiators could refer to rights established in

A client and helping professional have a dispute over how much the client owes the professional for services offered. Their negotiation seems to be at an impasse. Which of the following is an example of an ALTERNATIVE to negotiation in this case?

RIGHTS-BASED negotiation is easiest when

To persuade others, a negotiator could use a combination of RIGHTS-BASED and POWER-BASED strategies by

The Mindful Practitioner

The Theoretical Bases of Conflict Resolution

Restorative Justice

Power-Based Negotiation

Interest-Based Negotiation

Transformative Mediation

Family Mediation and a Therapeutic Approach

Group Facilitation

Advocacy

Exploring Metaphoric Storytelling and Conflict Resolution Practices

Filters

Exam 5: Rights-Based Negotiation

OBJECTIVE CRITERIA are factors that negotiators may use to choose between options. In order for the criteria to be OBJECTIVE, they should be

FACT FINDING refers to a process of

What are the differences between a fact-based dispute and a law-related dispute? Provide one example of each type of dispute to demonstrate the differences.

When debating facts that may be based on scientific evidence, a negotiator should

Which of the following is a RIGHTS-BASED approach to dealing with conflict?

Identify a U.S. Supreme Court decision that has relevance to your work as a professional. What principles does this case stand for?

Which of the following is an example of an INTERNATIONAL LAW?

When a client and helping professional sign a SERVICE CONTRACT, they are establishing

Which of the following types of evidence tends to be the most persuasive?

What is the advantage of having a written service contract to define the client and professional's rights and responsibilities?

The RULE OF LAW suggests that conflicts should be resolved

IMPLICIT RIGHTS are rights that are

Identify two state laws that may establish rights that your clients or patients possess in relation to their work with you.

Describe the advantages and disadvantages of a rights-based approach to negotiation (as compared to a power-based approach).

CASE LAW refers to

RIGHTS-BASED negotiation refers to an adversarial process in which each party

During RIGHTS-BASED negotiation, negotiators could refer to rights established in

A client and helping professional have a dispute over how much the client owes the professional for services offered. Their negotiation seems to be at an impasse. Which of the following is an example of an ALTERNATIVE to negotiation in this case?

RIGHTS-BASED negotiation is easiest when

To persuade others, a negotiator could use a combination of RIGHTS-BASED and POWER-BASED strategies by

The Mindful Practitioner

The Theoretical Bases of Conflict Resolution

Restorative Justice

Power-Based Negotiation

Interest-Based Negotiation

Transformative Mediation

Family Mediation and a Therapeutic Approach

Group Facilitation

Advocacy

Exploring Metaphoric Storytelling and Conflict Resolution Practices

Filters