Exam 11: Exploring Metaphoric Storytelling and Conflict Resolution Practices
A client says, "I am so wrapped up in this mess that I cannot breathe." Describe how a professional can build on this metaphor in a way that helps the client.
It sounds like you are feeling overwhelmed and suffocated by the situation. It's like you're being smothered by all the stress and chaos. Let's work together to untangle this mess and create some breathing room for you. We can start by breaking down the issues into smaller, more manageable parts, so you can start to see some space opening up. Just like unwrapping a tight bandage, we can slowly release the pressure and help you find some relief. It's important to remember that you don't have to face this alone, and I'm here to support you every step of the way.
When a professional uses a metaphor in a CR process, the metaphor should
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Identify two advantages and two challenges in using DECISION TREES to help with conflict situations.
Advantages of using decision trees in conflict situations include:
1. Visual representation: Decision trees provide a clear and visual representation of the decision-making process, making it easier for all parties involved to understand the factors influencing the conflict and the potential outcomes.
2. Structured approach: Decision trees offer a structured approach to analyzing and resolving conflicts, helping to break down complex issues into smaller, more manageable components. This can help to streamline the decision-making process and ensure that all relevant factors are considered.
Challenges of using decision trees in conflict situations include:
1. Over-simplification: Decision trees may oversimplify complex conflicts, leading to the neglect of important nuances and intricacies that could impact the resolution. This can result in suboptimal outcomes and a failure to address the root causes of the conflict.
2. Data limitations: Decision trees rely on data to make predictions and decisions, and in some conflict situations, relevant data may be limited or unreliable. This can lead to inaccuracies in the decision-making process and hinder the effectiveness of using decision trees to resolve the conflict.
If the professional in the role-play does not effectively demonstrate the use of a particular skill in a role-play, then students can demonstrate a PRACTICAL UNDERSTANDING OF THIS SKILL by writing
Reggie believes that Zelda breached his confidentiality. He is considering going to court, but that could be expensive and he does not like to speak in public. He is also considering going to mediation, which is less expensive and is in private, which he prefers. Identify two SOFT FACTORS that should be considered in relation to this decision.
A union is thinking of going on strike because it feels management is not serious about offering a fair pay raise. What are the choices that the union is considering? How would the union go about finding the information it needs in order to develop a decision tree with percentages and expected values?
Select a particular type of conflict resolution (e.g., victim-offender mediation, labor arbitration, patient advocacy). Describe whether this type of CR requires any type of training, internship, licensing, accreditation, or commitment to a particular code of ethics.
What are the benefits of doing PROCESS RECORDINGS of CR role-plays as part of the learning process? (Identify at least three benefits.)
When writing a process recording and CRITIQUE of a role-play, students should
Identify a conflict resolution website that relates to your own areas of practice. Critique the website in relation to the information that it provides about conflict resolution (e.g., to what extent it is based on scholarly research, how accurate and clear the information is, how current the information is, and what additional information would be helpful).
What is the difference between HARD FACTORS and SOFT FACTORS, and how is each depicted on a decision tree?
To identify SKILLS that could be analyzed in the process recording, students may use
Identify three publications that focus on conflict resolution.
What are the challenges of doing PROCESS RECORDINGS of CR role-plays as part of the learning process? (Identify at least three challenges.)
Select a particular type of conflict resolution (e.g., family mediation, university ombud, school antiviolence programs). Identify two associations that provide information or support services for this type of CR.
How could a mother and son use a decision tree to help them decide which courses the son should take in high school? Provide examples to illustrate use of the decision tree.
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