Exam 8: Small Group and Team Communication

What are the downsides to filling the roles in groups?

One element of group communication is ______, which capture(s) the effects that you and your group members have on one another.

______ occurs when three or more people work together interdependently for the purpose of accomplishing a task.

Which conflict-handling style is preferred for the most effective resolution to conflict and why?

The recorder role features engagement with parties outside the immediate group members.

The integrating conflict-handling style leads to the highest self-reports of satisfaction in a small group setting.

Relational communication competencies can help a group navigate the relational obstacles that typically arise when working on a task.

In the storming stage of group development, the group does the most work toward completing the assigned task.

What are group norms, and how do they develop? Give an example of group norms for an organization you belong to.

What are three qualities of an individual who successfully fills the initiator-contributor role?

Maya is dreading the next project in her communication class because she knows the professor wants her to work with classmates to complete a large presentation. Maya has nothing against the people in her class, but she has had bad experiences in past classes with apathetic group members who expect her to do all the work. Maya's feelings of dread are called ______.

In the interest of having a drink with his groupmates, Chad suggests they have a meeting at a bar. The bar does not have any available seating, however, and is very loud. Group members complain about having to stand and their inability to hear, and the meeting is not very productive. What element has Chad likely failed to consider with regard to group meeting environment?

Some group members aren't equipped to fill all roles in a small group.

To develop a plan for the debate team's next season, Jessica, the team captain, asks her group to meet the weekend of graduation to discuss future plans. She receives a fair bit of pushback, and many team members decide to go out of town instead. What element has Jessica likely failed to consider with regard to group meeting environment?

Shania resolves conflict with her groupmates by emphasizing her own goals and making sure that she "wins" in each exchange where she has something to lose. What conflict-handling style is Shania employing?

A disadvantage to the obliging conflict-handling style is that the group members will get side-tracked easily.

Which task role is associated with the ability to provide and synthesize ideas and alternatives to and for group members?

An integrating conflict-handling style should be used regardless of the nature of the issue or specific group members involved because it is the preferred style.

The communicative behaviors any group member can enact to demonstrate leadership are referred to as ______.

Serena, the newly elected president of Lambda Pi Eta, is shocked by the low attendance at weekly meetings, which are held at 8:00 a.m. on Mondays. What element has she likely failed to consider with regard to group meeting environment?