Question 1

Ambient noise such as a thunderstorm, music from the computer, or a TV show in the background fall under the category of ______ distractions.

Accepted Answer

A)  medium 
B)  source 
C)  bias 
D)  situational 
A)  medium 
B)  source 
C)  bias 
D)  situational D

Question 2

Explain the difference between appreciative and empathic listening and provide an example of each.

Accepted Answer

Examples will vary. Appreciative listening involves listening for pleasure, and you would use that listening when you were at a concert, or listening to an audiobook or podcast that you like. Comparatively, empathic listening is listening to others by responding nonjudgmentally to their needs. An example would be consoling an upset friend without trying to fix their problems.

Question 3

How is listening important in the definition of communication (the collaborative process of using messages to create and participate in social reality)?

Accepted Answer

We cannot create or participate in social reality if nobody is listening. Listening is what makes communication a collaborative process between individuals.

Question 4

Listening is a biological process that involves use of the ears and the brain to process sound waves.

Accepted Answer

A) True 
 B)False

Question 5

______ listening can be demanding because it requires that we both listen to the message and analyze its content.

Accepted Answer

A)  Combative 
B)  Critical 
C)  Empathetic 
D)  Argumentative 
A)  Combative 
B)  Critical 
C)  Empathetic 
D)  Argumentative

Question 6

Which type of distraction comes from environmental disturbances that keep you from listening?

Accepted Answer

A)  medium distractions 
B)  source distractions 
C)  bias distraction 
D)  situational distractions 
A)  medium distractions 
B)  source distractions 
C)  bias distraction 
D)  situational distractions

Question 7

Part of the listening process involves attaching meaning to the words we hear, often unconsciously. This part of the process is called ______.

Accepted Answer

A)  hearing 
B)  responding 
C)  interpreting 
D)  understanding 
A)  hearing 
B)  responding 
C)  interpreting 
D)  understanding

Question 8

If you are having trouble hearing, ______ might be an effective strategy.

Accepted Answer

A)  judging the speaker's bias 
B)  working to multitask 
C)  listening to many messages at once 
D)  reducing distractions around you 
A)  judging the speaker's bias 
B)  working to multitask 
C)  listening to many messages at once 
D)  reducing distractions around you

Question 9

______ is the ability to selectively attend to and evaluate messages in the media.

Accepted Answer

A)  Media mindfulness 
B)  Media literacy 
C)  Media awareness 
D)  Media listening 
A)  Media mindfulness 
B)  Media literacy 
C)  Media awareness 
D)  Media listening

Question 10

Give an example of discriminative listening.

Accepted Answer

Examples will vary. Possible answers are

Question 11

Tron is reading for one of his classes at the library, but he finds it hard to focus. He keeps hearing noise from a group of students working at the table next to him. Even when they are quiet, Tron is interrupted by noises from the front desk and the hum of a nearby vending machine All of these distractions are examples of ______.

Accepted Answer

A)  source distractions 
B)  situational distractions 
C)  medium distractions 
D)  bias distractions 
A)  source distractions 
B)  situational distractions 
C)  medium distractions 
D)  bias distractions

Question 12

Modern day employers place a high value on good listening skills.

Accepted Answer

A) True 
 B)False

Question 13

What is listening anxiety, and what causes it to happen?

Accepted Answer

Listening anxiety occurs when a listener

Question 14

HIRIER is the acronym for the six-step process of hearing.

Accepted Answer

A) True 
 B)False

Question 15

Listening for pleasure, such as listening to music, a podcast, or the radio is called ______ listening.

Accepted Answer

A)  critical 
B)  comprehensive 
C)  appreciative 
D)  entertainment 
A)  critical 
B)  comprehensive 
C)  appreciative 
D)  entertainment

Question 16

Why is it important to know your listening goals?

Accepted Answer

Knowing your listening goals h

Question 17

When a friend is telling you about a great new restaurant she visited, you are distracted by the sight of an attractive person crossing the street and do not attend to your friend's message. This situation demonstrates ______.

Accepted Answer

A)  It is possible to hear someone without listening them. 
B)  Interpretation is a part of listening. 
C)  Hearing is fundamentally active. 
D)  It is possible to listen to someone without hearing them. 
A)  It is possible to hear someone without listening them. 
B)  Interpretation is a part of listening. 
C)  Hearing is fundamentally active. 
D)  It is possible to listen to someone without hearing them.

Question 18

Any assumption we have made about a person, an issue, or a topic before we have heard all the facts is a(n) ______.

Accepted Answer

A)  opinion 
B)  attitude 
C)  belief 
D)  bias 
A)  opinion 
B)  attitude 
C)  belief 
D)  bias

Question 19

Interpretation is an assumption or attitude about a person, an issue, or a topic made before we have heard all of the facts.

Accepted Answer

A) True 
 B)False

Question 20

One of the core differences between hearing and listening is that listening is ______.

Accepted Answer

A)  active 
B)  reactive 
C)  passive 
D)  inactive 
A)  active 
B)  reactive 
C)  passive 
D)  inactive

Ambient noise such as a thunderstorm, music from the computer, or a TV show in the background fall under the category of ______ distractions.

Explain the difference between appreciative and empathic listening and provide an example of each.

How is listening important in the definition of communication (the collaborative process of using messages to create and participate in social reality)?

Listening is a biological process that involves use of the ears and the brain to process sound waves.

______ listening can be demanding because it requires that we both listen to the message and analyze its content.

Which type of distraction comes from environmental disturbances that keep you from listening?

Part of the listening process involves attaching meaning to the words we hear, often unconsciously. This part of the process is called ______.

If you are having trouble hearing, ______ might be an effective strategy.

______ is the ability to selectively attend to and evaluate messages in the media.

Give an example of discriminative listening.

Modern day employers place a high value on good listening skills.

What is listening anxiety, and what causes it to happen?

HIRIER is the acronym for the six-step process of hearing.

Listening for pleasure, such as listening to music, a podcast, or the radio is called ______ listening.

Why is it important to know your listening goals?

When a friend is telling you about a great new restaurant she visited, you are distracted by the sight of an attractive person crossing the street and do not attend to your friend's message. This situation demonstrates ______.

Any assumption we have made about a person, an issue, or a topic before we have heard all the facts is a(n) ______.

Interpretation is an assumption or attitude about a person, an issue, or a topic made before we have heard all of the facts.

One of the core differences between hearing and listening is that listening is ______.

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Workplace and Organizational Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

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Exam 5: Listening

Ambient noise such as a thunderstorm, music from the computer, or a TV show in the background fall under the category of ______ distractions.

Explain the difference between appreciative and empathic listening and provide an example of each.

How is listening important in the definition of communication (the collaborative process of using messages to create and participate in social reality)?

Listening is a biological process that involves use of the ears and the brain to process sound waves.

______ listening can be demanding because it requires that we both listen to the message and analyze its content.

Which type of distraction comes from environmental disturbances that keep you from listening?

Part of the listening process involves attaching meaning to the words we hear, often unconsciously. This part of the process is called ______.

If you are having trouble hearing, ______ might be an effective strategy.

______ is the ability to selectively attend to and evaluate messages in the media.

Give an example of discriminative listening.

Modern day employers place a high value on good listening skills.

What is listening anxiety, and what causes it to happen?

HIRIER is the acronym for the six-step process of hearing.

Listening for pleasure, such as listening to music, a podcast, or the radio is called ______ listening.

Why is it important to know your listening goals?

When a friend is telling you about a great new restaurant she visited, you are distracted by the sight of an attractive person crossing the street and do not attend to your friend's message. This situation demonstrates ______.

Any assumption we have made about a person, an issue, or a topic before we have heard all the facts is a(n) ______.

Interpretation is an assumption or attitude about a person, an issue, or a topic made before we have heard all of the facts.

One of the core differences between hearing and listening is that listening is ______.

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Workplace and Organizational Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

Filters