Question 1

Match each of the following scenarios with the flexible work arrangement it illustrates.
-job sharing

Accepted Answer

A) Diego, an accountant, doesn't mind working long days and really likes 3-day weekends.He works Monday through Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week. 
B) Svetlana, an electrician, works Monday through Friday, 8 hours a day, every odd week, and Monday through Thursday, 10 hours a day, every even week. 
C) ​Gustav, an Alaskan crab fisherman, is paid a premium salary to work 5 weeks straight without a day off, followed by 2 weeks of paid vacation. 
D) George and Jerry work as bellboys at a fancy hotel.George works from 8 am to noon Monday through Friday, and as soon as he leaves, Jerry arrives and works at the same position from noon to 4, such that each of them works a 20-hour week. 
E) ​Liza, a journalist, works Monday through Friday, 8 hours a day, like at a normal job.However, she works from 8 am to noon, takes four hours off, then finishes her work day by working 4 pm to 8pm.
F)​Boris, a content developer, can do the entirety of his job from any place that has an internet connection.He does not come into the office at all and does all of his work from home. 
A) Diego, an accountant, doesn't mind working long days and really likes 3-day weekends.He works Monday through Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week. 
B) Svetlana, an electrician, works Monday through Friday, 8 hours a day, every odd week, and Monday through Thursday, 10 hours a day, every even week. 
C) ​Gustav, an Alaskan crab fisherman, is paid a premium salary to work 5 weeks straight without a day off, followed by 2 weeks of paid vacation. 
D) George and Jerry work as bellboys at a fancy hotel.George works from 8 am to noon Monday through Friday, and as soon as he leaves, Jerry arrives and works at the same position from noon to 4, such that each of them works a 20-hour week. 
E) ​Liza, a journalist, works Monday through Friday, 8 hours a day, like at a normal job.However, she works from 8 am to noon, takes four hours off, then finishes her work day by working 4 pm to 8pm.
F)​Boris, a content developer, can do the entirety of his job from any place that has an internet connection.He does not come into the office at all and does all of his work from home. D

Question 2

Which theory serves as the basis for job enrichment?

Accepted Answer

A)  Equity theory 
B)  Need theory 
C)  Expectancy theory 
D)  Maslow's hierarchy of needs 
E)  None of these 
A)  Equity theory 
B)  Need theory 
C)  Expectancy theory 
D)  Maslow's hierarchy of needs 
E)  None of these E

Question 3

Which of the following methods can be used to enhance individual performance at work?

Accepted Answer

A)  job design 
B)  employee participation 
C)  goal setting 
D)  performance management 
E)  all of these 
A)  job design 
B)  employee participation 
C)  goal setting 
D)  performance management 
E)  all of these E

Question 4

Which of the following best describes a reward system that involves employees in its design and administration?

Accepted Answer

A)  Open pay system 
B)  Bonus systems 
C)  Participative pay system 
D)  Merit pay plans 
E)  Flexible reward system 
A)  Open pay system 
B)  Bonus systems 
C)  Participative pay system 
D)  Merit pay plans 
E)  Flexible reward system

Question 5

Bonus systems and piecework programs are considered incentive-based compensation systems.

Accepted Answer

A) True 
 B)False

Question 6

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Accepted Answer

A)  Employees value flexible reward systems and may develop strong loyalty and attachment to an employer who provides them. 
B)  The flexible reward system allows the organization to trade off salary increases for benefit increases as ways of rewarding the employee. 
C)  Flexible reward systems allow the organization to standardize the benefits package for all employees. 
D)  Organizations get fewer benefits for their dollar than they do with standard approaches, but their employees are more satisfied. 
E)  Flexible systems require less administrative time to develop and maintain than do conventional approaches. 
A)  Employees value flexible reward systems and may develop strong loyalty and attachment to an employer who provides them. 
B)  The flexible reward system allows the organization to trade off salary increases for benefit increases as ways of rewarding the employee. 
C)  Flexible reward systems allow the organization to standardize the benefits package for all employees. 
D)  Organizations get fewer benefits for their dollar than they do with standard approaches, but their employees are more satisfied. 
E)  Flexible systems require less administrative time to develop and maintain than do conventional approaches.

Question 7

Which of the following is the primary problem associated with the specialization of jobs?

Accepted Answer

A)  Involvement in too much of the production cycle 
B)  Slow pace of work 
C)  Boredom 
D)  Lower efficiency 
E)  Frequent social interaction with others 
A)  Involvement in too much of the production cycle 
B)  Slow pace of work 
C)  Boredom 
D)  Lower efficiency 
E)  Frequent social interaction with others

Question 8

All of the following statements about the use of quality circles are true EXCEPT

Accepted Answer

A)  Employees meet regularly to identify problems. 
B)  Employees are empowered to control their work. 
C)  The use of a question/answer period is important. 
D)  Employees can propose solutions to problems. 
E)  All of the above are true of quality circles. 
A)  Employees meet regularly to identify problems. 
B)  Employees are empowered to control their work. 
C)  The use of a question/answer period is important. 
D)  Employees can propose solutions to problems. 
E)  All of the above are true of quality circles.

Question 9

For difficult goals to motivate behavior, they must be set at a reasonable level so they are possible to attain.

Accepted Answer

A) True 
 B)False

Question 10

Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

Accepted Answer

A) True 
 B)False

Question 11

Telecommuting involves all of the following EXCEPT

Accepted Answer

A)  using e-mail and other technologies to stay in touch with the workplace. 
B)  employees spending one or two days a week at home. 
C)  reductions in absenteeism and turnover. 
D)  organization savings on facilities such as parking. 
E)  higher pay for working under special conditions. 
A)  using e-mail and other technologies to stay in touch with the workplace. 
B)  employees spending one or two days a week at home. 
C)  reductions in absenteeism and turnover. 
D)  organization savings on facilities such as parking. 
E)  higher pay for working under special conditions.

Question 12

All of the following are true about employee benefits EXCEPT

Accepted Answer

A)  some organizations pay the entire cost of benefits. 
B)  offering benefits became a standard component of compensation during World War II. 
C)  some employees demand benefits through union bargaining. 
D)  providing employee benefits is easier for firms in the United States than for firms in other countries. 
E)  organizations are required by law to offer certain benefits. 
A)  some organizations pay the entire cost of benefits. 
B)  offering benefits became a standard component of compensation during World War II. 
C)  some employees demand benefits through union bargaining. 
D)  providing employee benefits is easier for firms in the United States than for firms in other countries. 
E)  organizations are required by law to offer certain benefits.

Question 13

Compare and contrast three alternative approaches to work scheduling discussed in your text.How will each approach affect organizational efficiency?

Accepted Answer

The three alternative approaches to work

Question 14

Matching
Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates.
-​job rotation

Accepted Answer

A) ​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches. 
B) ​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals. 
C) ​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches. 
D) Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked. 
A) ​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches. 
B) ​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals. 
C) ​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches. 
D) Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked.

Question 15

Goal specificity has been shown to be consistently related to ____

Accepted Answer

A)  job satisfaction. 
B)  company image. 
C)  performance. 
D)  social responsibility. 
E)  ethical behavior. 
A)  job satisfaction. 
B)  company image. 
C)  performance. 
D)  social responsibility. 
E)  ethical behavior.

Question 16

In the job characteristics theory, which of the following is not a factor presumed to cause the emergence of psychological states?

Accepted Answer

A)  Task identity 
B)  Experienced responsibility 
C)  Task significance 
D)  Feedback 
E)  Autonomy 
A)  Task identity 
B)  Experienced responsibility 
C)  Task significance 
D)  Feedback 
E)  Autonomy

Question 17

Which of the following ties a worker's earnings to the number of units produced?

Accepted Answer

A)  Merit pay plan 
B)  Gain-sharing program 
C)  Profit-sharing program 
D)  Employee stock option plan 
E)  Piecework program 
A)  Merit pay plan 
B)  Gain-sharing program 
C)  Profit-sharing program 
D)  Employee stock option plan 
E)  Piecework program

Question 18

An organization's social security, unemployment, and workers' compensation contributions are set by law.

Accepted Answer

A) True 
 B)False

Question 19

If a manager determines a wage increase by comparing an employee's current behavior with her or his past behavior, the manager is conducting a performance appraisal with a(n) ____________________ orientation.

Accepted Answer

The answer of If a manager determines a wage increase...

Question 20

Top managers are often given special privileges known as ____________________.

Accepted Answer

The answer of Top managers are often given special privileges...

Match each of the following scenarios with the flexible work arrangement it illustrates. -job sharing

Which theory serves as the basis for job enrichment?

Which of the following methods can be used to enhance individual performance at work?

Which of the following best describes a reward system that involves employees in its design and administration?

Bonus systems and piecework programs are considered incentive-based compensation systems.

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Which of the following is the primary problem associated with the specialization of jobs?

All of the following statements about the use of quality circles are true EXCEPT

For difficult goals to motivate behavior, they must be set at a reasonable level so they are possible to attain.

Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

Telecommuting involves all of the following EXCEPT

All of the following are true about employee benefits EXCEPT

Compare and contrast three alternative approaches to work scheduling discussed in your text.How will each approach affect organizational efficiency?

Matching Joey, Konrad, and Susan work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates. -job rotation

Goal specificity has been shown to be consistently related to ____

In the job characteristics theory, which of the following is not a factor presumed to cause the emergence of psychological states?

Which of the following ties a worker's earnings to the number of units produced?

An organization's social security, unemployment, and workers' compensation contributions are set by law.

If a manager determines a wage increase by comparing an employee's current behavior with her or his past behavior, the manager is conducting a performance appraisal with a(n) ____________________ orientation.

Top managers are often given special privileges known as ____________________.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 6: Motivating Behavior with Work and Rewards

Match each of the following scenarios with the flexible work arrangement it illustrates. -job sharing

Which theory serves as the basis for job enrichment?

Which of the following methods can be used to enhance individual performance at work?

Which of the following best describes a reward system that involves employees in its design and administration?

Bonus systems and piecework programs are considered incentive-based compensation systems.

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Which of the following is the primary problem associated with the specialization of jobs?

All of the following statements about the use of quality circles are true EXCEPT

For difficult goals to motivate behavior, they must be set at a reasonable level so they are possible to attain.

Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

Telecommuting involves all of the following EXCEPT

All of the following are true about employee benefits EXCEPT

Compare and contrast three alternative approaches to work scheduling discussed in your text.How will each approach affect organizational efficiency?

Matching Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates. -​job rotation

Goal specificity has been shown to be consistently related to ____

In the job characteristics theory, which of the following is not a factor presumed to cause the emergence of psychological states?

Which of the following ties a worker's earnings to the number of units produced?

An organization's social security, unemployment, and workers' compensation contributions are set by law.

If a manager determines a wage increase by comparing an employee's current behavior with her or his past behavior, the manager is conducting a performance appraisal with a(n) ____________________ orientation.

Top managers are often given special privileges known as ____________________.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching Joey, Konrad, and Susan work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates. -job rotation