Question 1

​Engagement is enhanced when employees _______________.

Accepted Answer

A)  have clear goals and roles 
B)  have the resources needed to do a good job 
C)  get meaningful feedback on their performance 
D)  are able to use their talents 
E)  all of these 
A)  have clear goals and roles 
B)  have the resources needed to do a good job 
C)  get meaningful feedback on their performance 
D)  are able to use their talents 
E)  all of these E

Question 2

Match each scenario with the type of organizational commitment it most clearly illustrates.
-continuance

Accepted Answer

A) Gordo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on. 
B) Yvette not only loves her job but also everything her organization stands for.She'd keep working there even if she weren't getting paid. 
C) ​Billy's firm just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now. 
A) Gordo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on. 
B) Yvette not only loves her job but also everything her organization stands for.She'd keep working there even if she weren't getting paid. 
C) ​Billy's firm just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now. A

Question 3

People tend to associate beauty with other positive characteristics.This phenomenon is an example of which of the following?

Accepted Answer

A)  the contrast effect 
B)  the halo effect 
C)  first impression bias 
D)  stereotyping 
E)  projection 
A)  the contrast effect 
B)  the halo effect 
C)  first impression bias 
D)  stereotyping 
E)  projection B

Question 4

Anything that induces stress is classified as a(n) ____________________.

Accepted Answer

The answer of Anything that induces stress is classified as...

Question 5

A person who screens out information because he or she is uncomfortable with the information or the information contradicts his or her belief is affected by stereotyping.

Accepted Answer

A) True 
 B)False

Question 6

What term refers to evaluating a person's characteristics through comparisons with other people we have recently encountered who rank higher or lower on the same characteristics?

Accepted Answer

A)  the contrast effect 
B)  the comparison effect 
C)  the assimilation effect 
D)  the accommodation effect 
E)  the Coriolis effect 
A)  the contrast effect 
B)  the comparison effect 
C)  the assimilation effect 
D)  the accommodation effect 
E)  the Coriolis effect

Question 7

All of the following are signs of burnout except

Accepted Answer

A)  Putting in long hours, but getting little accomplished 
B)  Dreading going to work 
C)  Metal exhaustion 
D)  Physical exhaustion 
E)  Strenuous exercise 
A)  Putting in long hours, but getting little accomplished 
B)  Dreading going to work 
C)  Metal exhaustion 
D)  Physical exhaustion 
E)  Strenuous exercise

Question 8

Which of the following is NOT a type of value?​

Accepted Answer

A)  intrinsic 
B)  ​extrinsic 
C)  ​primary 
D)  ​terminal 
E)  ​instrumental 
A)  intrinsic 
B)  ​extrinsic 
C)  ​primary 
D)  ​terminal 
E)  ​instrumental

Question 9

Define and discuss terminal and instrumental values, using examples.

Accepted Answer

Terminal values are the ultimate goals o

Question 10

Match each scenario with the type of organizational commitment it most clearly illustrates.
-affective

Accepted Answer

A) Gordo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on. 
B) Yvette not only loves her job but also everything her organization stands for.She'd keep working there even if she weren't getting paid. 
C) ​Billy's firm just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now. 
A) Gordo hates his job, but he has a serious medical condition and can't afford to lose his health insurance, so he stays on. 
B) Yvette not only loves her job but also everything her organization stands for.She'd keep working there even if she weren't getting paid. 
C) ​Billy's firm just paid to spring his sister out of prison, so even though he doesn't like his job as a full-time copy editor and would like to take his chances on the freelance market, he feels like it'd be kind of a jerk move to quit now.

Question 11

What term refers to the perceived fairness ofthe amount of information given by the makers of the decision, the treatment of the people affected by the decision, and the explanations received during the making of the decision?

Accepted Answer

A)  managerial fairness 
B)  organizational fairness 
C)  interactional fairness 
D)  procedural fairness 
E)  distributive fairness 
A)  managerial fairness 
B)  organizational fairness 
C)  interactional fairness 
D)  procedural fairness 
E)  distributive fairness

Question 12

Which of the following is NOT one of the factors that has the greatest influence on job satisfaction?

Accepted Answer

A)  values 
B)  personality 
C)  the work itself 
D)  alma mater 
E)  attitudes 
A)  values 
B)  personality 
C)  the work itself 
D)  alma mater 
E)  attitudes

Question 13

What are the two types of affectivity?

Accepted Answer

A)  positive and negative 
B)  high and low 
C)  distress and eustress 
D)  anxious and relaxed 
E)  odd and even 
A)  positive and negative 
B)  high and low 
C)  distress and eustress 
D)  anxious and relaxed 
E)  odd and even

Question 14

Does the person act the same way or receive similar outcomes in different types of situations? This question refers to the concept of _____________.

Accepted Answer

A)  attribution 
B)  distinctiveness 
C)  consensus 
D)  consistency 
E)  congruence 
A)  attribution 
B)  distinctiveness 
C)  consensus 
D)  consistency 
E)  congruence

Question 15

______________is defined as a heightened emotional and intellectual connection that an employee has for her job, organization, manager, or coworkers that, in turn, influences her to apply additional discretionary effort to his/her work

Accepted Answer

A)  Normative commitment 
B)  Affective commitment 
C)  Community engagement 
D)  Employee engagement 
E)  Job satisfaction 
A)  Normative commitment 
B)  Affective commitment 
C)  Community engagement 
D)  Employee engagement 
E)  Job satisfaction

Question 16

Medical, psychological, and behavioral responses to stress are primarily

Accepted Answer

A)  eustress. 
B)  burnout. 
C)  hardiness adjustments. 
D)  individual consequences. 
E)  organizational consequences. 
A)  eustress. 
B)  burnout. 
C)  hardiness adjustments. 
D)  individual consequences. 
E)  organizational consequences.

Question 17

Employees who find intrinsic value in their work are doing what is ____________.

Accepted Answer

A)  important to them 
B)  important to their spouse 
C)  not important to them 
D)  ​obligatory 
E)  none of these 
A)  important to them 
B)  important to their spouse 
C)  not important to them 
D)  ​obligatory 
E)  none of these

Question 18

When a person first encounters a stressor, the first stage is called alarm.

Accepted Answer

A) True 
 B)False

Question 19

Extrinsicwork values are defined as _____________.

Accepted Answer

A)  values related to your family 
B)  values related to the types of work you do 
C)  values that give you a lot of job responsibility 
D)  values related to the outcomes of the work 
E)  values that give you challenging opportunities at work 
A)  values related to your family 
B)  values related to the types of work you do 
C)  values that give you a lot of job responsibility 
D)  values related to the outcomes of the work 
E)  values that give you challenging opportunities at work

Question 20

____________ is a general tendency of an individual to experience a particular mood or to react to things in a particular way or with certain emotions.

Accepted Answer

A)  Psychology 
B)  Creativity 
C)  Intelligence 
D)  Affectivity 
E)  Personality 
A)  Psychology 
B)  Creativity 
C)  Intelligence 
D)  Affectivity 
E)  Personality

Engagement is enhanced when employees _______________.

Match each scenario with the type of organizational commitment it most clearly illustrates. -continuance

People tend to associate beauty with other positive characteristics.This phenomenon is an example of which of the following?

Anything that induces stress is classified as a(n) ____________________.

A person who screens out information because he or she is uncomfortable with the information or the information contradicts his or her belief is affected by stereotyping.

What term refers to evaluating a person's characteristics through comparisons with other people we have recently encountered who rank higher or lower on the same characteristics?

All of the following are signs of burnout except

Which of the following is NOT a type of value?

Define and discuss terminal and instrumental values, using examples.

Match each scenario with the type of organizational commitment it most clearly illustrates. -affective

What term refers to the perceived fairness ofthe amount of information given by the makers of the decision, the treatment of the people affected by the decision, and the explanations received during the making of the decision?

Which of the following is NOT one of the factors that has the greatest influence on job satisfaction?

What are the two types of affectivity?

Does the person act the same way or receive similar outcomes in different types of situations? This question refers to the concept of _____________.

______________is defined as a heightened emotional and intellectual connection that an employee has for her job, organization, manager, or coworkers that, in turn, influences her to apply additional discretionary effort to his/her work

Medical, psychological, and behavioral responses to stress are primarily

Employees who find intrinsic value in their work are doing what is ____________.

When a person first encounters a stressor, the first stage is called alarm.

Extrinsicwork values are defined as _____________.

____________ is a general tendency of an individual to experience a particular mood or to react to things in a particular way or with certain emotions.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 4: Individual Values, Perceptions, and Reactions

​Engagement is enhanced when employees _______________.

Match each scenario with the type of organizational commitment it most clearly illustrates. -continuance

People tend to associate beauty with other positive characteristics.This phenomenon is an example of which of the following?

Anything that induces stress is classified as a(n) ____________________.

A person who screens out information because he or she is uncomfortable with the information or the information contradicts his or her belief is affected by stereotyping.

What term refers to evaluating a person's characteristics through comparisons with other people we have recently encountered who rank higher or lower on the same characteristics?

All of the following are signs of burnout except

Which of the following is NOT a type of value?​

Define and discuss terminal and instrumental values, using examples.

Match each scenario with the type of organizational commitment it most clearly illustrates. -affective

What term refers to the perceived fairness ofthe amount of information given by the makers of the decision, the treatment of the people affected by the decision, and the explanations received during the making of the decision?

Which of the following is NOT one of the factors that has the greatest influence on job satisfaction?

What are the two types of affectivity?

Does the person act the same way or receive similar outcomes in different types of situations? This question refers to the concept of _____________.

______________is defined as a heightened emotional and intellectual connection that an employee has for her job, organization, manager, or coworkers that, in turn, influences her to apply additional discretionary effort to his/her work

Medical, psychological, and behavioral responses to stress are primarily

Employees who find intrinsic value in their work are doing what is ____________.

When a person first encounters a stressor, the first stage is called alarm.

Extrinsicwork values are defined as _____________.

____________ is a general tendency of an individual to experience a particular mood or to react to things in a particular way or with certain emotions.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Engagement is enhanced when employees _______________.

Which of the following is NOT a type of value?