Question 1

Understanding and addressing the environment of a business has traditionally been the purview of

Accepted Answer

A)  supervisors 
B)  stockholders 
C)  workers and line managers 
D)  stakeholders 
E)  top managers 
A)  supervisors 
B)  stockholders 
C)  workers and line managers 
D)  stakeholders 
E)  top managers E

Question 2

In Mexico, people prefer to be in a situation in which authority is not emphasized and lines of authority are overlooked or deemphasized.

Accepted Answer

A) True 
 B)False  False

Question 3

As the age diversity of work groups increases, it becomes increasingly likely that

Accepted Answer

A)  a non-minority will be the supervisor of a minority 
B)  a minority will be the supervisor of a non-minority 
C)  there will be conflicts because of age differences 
D)  a younger employee will report to an older supervisor 
E)  an older employee will report to a younger supervisor 
A)  a non-minority will be the supervisor of a minority 
B)  a minority will be the supervisor of a non-minority 
C)  there will be conflicts because of age differences 
D)  a younger employee will report to an older supervisor 
E)  an older employee will report to a younger supervisor E

Question 4

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

Accepted Answer

A)  effective leadership. 
B)  decreased cycle time. 
C)  increased employee morale. 
D)  valued diversity. 
E)  low-cost production. 
A)  effective leadership. 
B)  decreased cycle time. 
C)  increased employee morale. 
D)  valued diversity. 
E)  low-cost production.

Question 5

_____ diversity reflects dissimilarity in attitudes or values, especially with regard to group goals or processes.

Accepted Answer

A)  The "like me" bias 
B)  Disparity 
C)  Ethnocentrism 
D)  Separation 
E)  Token 
A)  The "like me" bias 
B)  Disparity 
C)  Ethnocentrism 
D)  Separation 
E)  Token

Question 6

One of the largest employment discrimination lawsuits was settled for more than $11.7 million against Walmart and Sam's Club.What was the main group that was discriminated in this case?

Accepted Answer

A)  blacks 
B)  whites 
C)  women 
D)  Hispanics 
E)  Asians 
A)  blacks 
B)  whites 
C)  women 
D)  Hispanics 
E)  Asians

Question 7

Which of the following terms refers to the ability to interact effectively with people of different cultures?

Accepted Answer

A)  tolerance 
B)  racial knowledge 
C)  egalitarianism 
D)  ethnocentrism 
E)  cultural competence 
A)  tolerance 
B)  racial knowledge 
C)  egalitarianism 
D)  ethnocentrism 
E)  cultural competence

Question 8

Matching
Match each barrier to inclusion with the scenario that most clearly illustrates it.
-Jayanti, a computer engineer, is Indian.Her coworkers represent a wide swath of cultures and nationalities, but she has befriended only other Indians.

Accepted Answer

A) ethnocentrism 
B) stereotyping 
C) the "like me" bias 
D) prejudice 
E) perceived threat of loss 
A) ethnocentrism 
B) stereotyping 
C) the "like me" bias 
D) prejudice 
E) perceived threat of loss

Question 9

Which of the following statements about knowledge workers is NOT true?

Accepted Answer

A)  Knowledge workers include computer scientists. 
B)  Knowledge workers require highly specialized training. 
C)  Compensation is specially tailored for the knowledge worker. 
D)  Knowledge workers do not add value to the organization. 
E)  Knowledge workers are video game developers. 
A)  Knowledge workers include computer scientists. 
B)  Knowledge workers require highly specialized training. 
C)  Compensation is specially tailored for the knowledge worker. 
D)  Knowledge workers do not add value to the organization. 
E)  Knowledge workers are video game developers.

Question 10

AMD makes computer chips that are installed in various computers.AMD is an example of a(n)

Accepted Answer

A)  manufacturing organization. 
B)  biotechnology firm. 
C)  information technology firm. 
D)  service organization. 
E)  hybrid organization. 
A)  manufacturing organization. 
B)  biotechnology firm. 
C)  information technology firm. 
D)  service organization. 
E)  hybrid organization.

Question 11

Which of the following statements is NOT true about individualistic cultures?

Accepted Answer

A)  It is important to stand out in the crowd. 
B)  It is important to fit in with the group. 
C)  Tasks are more important than relationships. 
D)  Promotion is based on skills and rules. 
E)  People are more concerned with themselves than with their work groups. 
A)  It is important to stand out in the crowd. 
B)  It is important to fit in with the group. 
C)  Tasks are more important than relationships. 
D)  Promotion is based on skills and rules. 
E)  People are more concerned with themselves than with their work groups.

Question 12

Examples of organizational functions to outsource include all of the following EXCEPT

Accepted Answer

A)  The organization's payroll function. 
B)  The organization's human resource training program. 
C)  The organization's corporate governance program. 
D)  The organization's facility maintenance program. 
E)  The organization's food service facility. 
A)  The organization's payroll function. 
B)  The organization's human resource training program. 
C)  The organization's corporate governance program. 
D)  The organization's facility maintenance program. 
E)  The organization's food service facility.

Question 13

​It is not realistic to claim or to pursue an "I'm totally unbiased" stance with regard to diversity.

Accepted Answer

A) True 
 B)False

Question 14

A prejudice is a generalization about a person or a group of persons based on certain characteristics or traits.

Accepted Answer

A) True 
 B)False

Question 15

Match each cultural dimension with the scenario that most clearly illustrates it.
-It is very important to Chiharu that she fit in with her workgroup.

Accepted Answer

A) high power distance 
B) high individualism 
C) high masculinity 
D) high uncertainty avoidance 
E) high collectivism 
A) high power distance 
B) high individualism 
C) high masculinity 
D) high uncertainty avoidance 
E) high collectivism

Question 16

All of the following are considered cultural dimensions​ EXCEPT

Accepted Answer

A)  individualism/collectivism. 
B)  uncertainty avoidance. 
C)  power distance. 
D)  masculinity. 
E)  open-mindedness. 
A)  individualism/collectivism. 
B)  uncertainty avoidance. 
C)  power distance. 
D)  masculinity. 
E)  open-mindedness.

Question 17

​Which of the following demonstrate deep-level diversity? Select as many as apply.

Accepted Answer

A)  ​The Chicago Bulls basketballteam is made up of players with a variety of values and personalities. 
B)  ​The people who volunteer for the local animal shelter have a wide variety of expertise that they use to help fundraise for the organization. 
C)  ​The marketing team has five members, but only Gary has a title that he can put on his résumé. 
D)  ​The manufacturing team at Revlon responsible for making and packaging makeup is comprised of people of a variety of ages, races, and nationalities. 
E)  Some of the teachers at Kaplan Test Prep have an advanced degree -- PhD, MS, MD, JD -- while others do not. 
A)  ​The Chicago Bulls basketballteam is made up of players with a variety of values and personalities. 
B)  ​The people who volunteer for the local animal shelter have a wide variety of expertise that they use to help fundraise for the organization. 
C)  ​The marketing team has five members, but only Gary has a title that he can put on his résumé. 
D)  ​The manufacturing team at Revlon responsible for making and packaging makeup is comprised of people of a variety of ages, races, and nationalities. 
E)  Some of the teachers at Kaplan Test Prep have an advanced degree -- PhD, MS, MD, JD -- while others do not.

Question 18

Stereotypes can best be defined as

Accepted Answer

A)  favoring people similar to you. 
B)  focusing on differences among people. 
C)  grouping people into different categories. 
D)  judgments about others that reinforce beliefs about superiority and inferiority. 
E)  making generalizations about groups of people. 
A)  favoring people similar to you. 
B)  focusing on differences among people. 
C)  grouping people into different categories. 
D)  judgments about others that reinforce beliefs about superiority and inferiority. 
E)  making generalizations about groups of people.

Question 19

Orientation to authority is another name for the cultural value ___________________________________.

Accepted Answer

The answer of Orientation to authority is another name for...

Question 20

Matching
Match each barrier to inclusion with the scenario that most clearly illustrates it.
-Donald has nothing against Mexicans, but he thinks he'd make more money if there weren't so many of them willing to do his job for cheap.

Accepted Answer

A) ethnocentrism 
B) stereotyping 
C) the "like me" bias 
D) prejudice 
E) perceived threat of loss 
A) ethnocentrism 
B) stereotyping 
C) the "like me" bias 
D) prejudice 
E) perceived threat of loss

Understanding and addressing the environment of a business has traditionally been the purview of

In Mexico, people prefer to be in a situation in which authority is not emphasized and lines of authority are overlooked or deemphasized.

As the age diversity of work groups increases, it becomes increasingly likely that

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

_____ diversity reflects dissimilarity in attitudes or values, especially with regard to group goals or processes.

One of the largest employment discrimination lawsuits was settled for more than $11.7 million against Walmart and Sam's Club.What was the main group that was discriminated in this case?

Which of the following terms refers to the ability to interact effectively with people of different cultures?

Matching Match each barrier to inclusion with the scenario that most clearly illustrates it. -Jayanti, a computer engineer, is Indian.Her coworkers represent a wide swath of cultures and nationalities, but she has befriended only other Indians.

Which of the following statements about knowledge workers is NOT true?

AMD makes computer chips that are installed in various computers.AMD is an example of a(n)

Which of the following statements is NOT true about individualistic cultures?

Examples of organizational functions to outsource include all of the following EXCEPT

It is not realistic to claim or to pursue an "I'm totally unbiased" stance with regard to diversity.

A prejudice is a generalization about a person or a group of persons based on certain characteristics or traits.

Match each cultural dimension with the scenario that most clearly illustrates it. -It is very important to Chiharu that she fit in with her workgroup.

All of the following are considered cultural dimensions EXCEPT

Which of the following demonstrate deep-level diversity? Select as many as apply.

Stereotypes can best be defined as

Orientation to authority is another name for the cultural value ___________________________________.

Matching Match each barrier to inclusion with the scenario that most clearly illustrates it. -Donald has nothing against Mexicans, but he thinks he'd make more money if there weren't so many of them willing to do his job for cheap.

An Overview of Organizational Behavior

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 2: The Changing Environment of Organizations

Understanding and addressing the environment of a business has traditionally been the purview of

In Mexico, people prefer to be in a situation in which authority is not emphasized and lines of authority are overlooked or deemphasized.

As the age diversity of work groups increases, it becomes increasingly likely that

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

_____ diversity reflects dissimilarity in attitudes or values, especially with regard to group goals or processes.

One of the largest employment discrimination lawsuits was settled for more than $11.7 million against Walmart and Sam's Club.What was the main group that was discriminated in this case?

Which of the following terms refers to the ability to interact effectively with people of different cultures?

Matching Match each barrier to inclusion with the scenario that most clearly illustrates it. -Jayanti, a computer engineer, is Indian.Her coworkers represent a wide swath of cultures and nationalities, but she has befriended only other Indians.

Which of the following statements about knowledge workers is NOT true?

AMD makes computer chips that are installed in various computers.AMD is an example of a(n)

Which of the following statements is NOT true about individualistic cultures?

Examples of organizational functions to outsource include all of the following EXCEPT

​It is not realistic to claim or to pursue an "I'm totally unbiased" stance with regard to diversity.

A prejudice is a generalization about a person or a group of persons based on certain characteristics or traits.

Match each cultural dimension with the scenario that most clearly illustrates it. -It is very important to Chiharu that she fit in with her workgroup.

All of the following are considered cultural dimensions​ EXCEPT

​Which of the following demonstrate deep-level diversity? Select as many as apply.

Stereotypes can best be defined as

Orientation to authority is another name for the cultural value ___________________________________.

Matching Match each barrier to inclusion with the scenario that most clearly illustrates it. -Donald has nothing against Mexicans, but he thinks he'd make more money if there weren't so many of them willing to do his job for cheap.

An Overview of Organizational Behavior

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

It is not realistic to claim or to pursue an "I'm totally unbiased" stance with regard to diversity.

All of the following are considered cultural dimensions EXCEPT

Which of the following demonstrate deep-level diversity? Select as many as apply.