Exam 16: Organization Change and Change Management

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Which organizational source of resistance to change occurs when ajob redesign or a structural change transfers responsibility for a specialized task from the current expert to someone else?

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D

The median age in the United States has gradually increased over the last several decades.

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True

Matching Match each of the following scenarios with the stage of Lewin's model that would be most relevant for addressing it.​ -​unfreezing

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The ninth step in the integrative framework for the implementation of task redesign is

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Each of the following is a popular type of people-oriented change technique EXCEPT

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According to the continuous change process model, in the measurement, evaluation, and ____________________ phase, top management assesses the degree to which the change is having the desired effect.

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Information processing and communication changes include all of the following EXCEPT

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Overdetermination is sometimes called

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Which organizational source of resistance to change occurs when groups who have access to valuable assets are concerned that they won't after the change?

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Which of the following is a system-wide organization development involving a major restructuring of the organization or institution of new programs?

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Which of the following is one of the organizational sources of resistance to change found by Katz and Kahn?

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The fifth step in the integrative framework for the implementation of task redesign is

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All of the following statements about change are true EXCEPT

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With respect to managing change, management should consider resistance to change as

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As the rate of technological change increases, it becomes important to respond more slowly to change in order to make the proper decisions.

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Which of the following is NOT a goal of team building?

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Team building is a(n) _________ process.

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The four popular types of people-oriented change techniques are training, management development programs, team building, and ___________________________________.

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Generation X includes people who were born

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Match each of the following scenarios with the type of resistance to change that it most clearly exemplifies. -​social factors

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