Question 1

The decision-making conditions of certainty, uncertainty, and risk are relevant while the decision maker is

Accepted Answer

A)  stating the situational goal. 
B)  identifying the problem. 
C)  evaluating alternatives. 
D)  generating alternatives. 
E)  determining the decision type. 
A)  stating the situational goal. 
B)  identifying the problem. 
C)  evaluating alternatives. 
D)  generating alternatives. 
E)  determining the decision type. C

Question 2

All of the following are used in the nominal group technique of decision-making EXCEPT

Accepted Answer

A)  individuals convene to address an issue. 
B)  the issue is described to the group. 
C)  each proposed idea must be wholly original. 
D)  initially, no discussion among the members is permitted. 
E)  members take turns reporting their ideas. 
A)  individuals convene to address an issue. 
B)  the issue is described to the group. 
C)  each proposed idea must be wholly original. 
D)  initially, no discussion among the members is permitted. 
E)  members take turns reporting their ideas. C

Question 3

Decisions in organizations can be classified according to their frequency and information conditions.

Accepted Answer

A) True 
 B)False  True

Question 4

The second step of the creative process is __________.

Accepted Answer

A)  verification 
B)  insight 
C)  incubation 
D)  preparation 
E)  application 
A)  verification 
B)  insight 
C)  incubation 
D)  preparation 
E)  application

Question 5

Matching
​Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
-​evaluate alternatives

Accepted Answer

A) ​Bob looks up business school rankings to determine which schools would consider his GPA and GMAT score competitive. 
B) ​Bob decides which business schools he'd like to attend. 
C) If all of the business schools he applies to reject him, Bob will try to raise his GMAT score and apply again next year. 
D) ​Bob completes and sends out applications to the business schools he'd like to attend. 
E) ​Bob wants to go to a good business school.
F)After determining which high-quality schools he has a reasonable shot of getting into, Bob uses a combination of factors -- price, location, and teacher ratings -- to compare them. 
A) ​Bob looks up business school rankings to determine which schools would consider his GPA and GMAT score competitive. 
B) ​Bob decides which business schools he'd like to attend. 
C) If all of the business schools he applies to reject him, Bob will try to raise his GMAT score and apply again next year. 
D) ​Bob completes and sends out applications to the business schools he'd like to attend. 
E) ​Bob wants to go to a good business school.
F)After determining which high-quality schools he has a reasonable shot of getting into, Bob uses a combination of factors -- price, location, and teacher ratings -- to compare them.

Question 6

All of the following are features of group discussion that contribute to group polarization EXCEPT

Accepted Answer

A)  group members could take an extreme view of an opinion 
B)  task uncertainty can be impacted by the decision 
C)  persuasive arguments can encourage polarization 
D)  members may feel they are not individually responsible 
E)  members will accept a more radical decision from their own 
A)  group members could take an extreme view of an opinion 
B)  task uncertainty can be impacted by the decision 
C)  persuasive arguments can encourage polarization 
D)  members may feel they are not individually responsible 
E)  members will accept a more radical decision from their own

Question 7

____________________ is knowingly accepting less than the best possible outcome.

Accepted Answer

The answer of ____________________ is knowingly accepting less than the...

Question 8

Which of the following is a structured variation of a small-group discussion to reach consensus?

Accepted Answer

A)  prospect theory 
B)  brainstorming 
C)  the Delphi technique 
D)  the nominal group technique 
E)  none of these 
A)  prospect theory 
B)  brainstorming 
C)  the Delphi technique 
D)  the nominal group technique 
E)  none of these

Question 9

According to prospect theory, people are more motivated by

Accepted Answer

A)  the threat of losing something than by the prospect of gaining something. 
B)  the prospect of gaining something than by the threat of losing something. 
C)  internal values than by external rewards. 
D)  external rewards than by internal values. 
E)  none of these 
A)  the threat of losing something than by the prospect of gaining something. 
B)  the prospect of gaining something than by the threat of losing something. 
C)  internal values than by external rewards. 
D)  external rewards than by internal values. 
E)  none of these

Question 10

A nonprogrammed decision usually recurs often enough for decision rules to be developed.

Accepted Answer

A) True 
 B)False

Question 11

While driving home from a hard day at work, Susan finally realizes the solution to the problem she had been having with a certain customer.Susan just reached which stage of the creative process?

Accepted Answer

A)  Instigation 
B)  Insight 
C)  Incubation 
D)  Verification 
E)  Preparation 
A)  Instigation 
B)  Insight 
C)  Incubation 
D)  Verification 
E)  Preparation

Question 12

Discuss the various steps of the rational decision-making process, then apply the steps to either a personal or professional decision that you had to make.

Accepted Answer

The rational decision-making process inv

Question 13

Jim purchases stock in a public company and refuses to sell it even after repeated drops in the original price he paid for the stock.Jim has decided to purchase more of the stock in anticipation of making a profit, and has decided to keep the stock in the face of increasing losses.Jim is suffering from

Accepted Answer

A)  organizational delusion. 
B)  problem misidentification. 
C)  escalation of commitment. 
D)  groupthink. 
E)  suboptimizing. 
A)  organizational delusion. 
B)  problem misidentification. 
C)  escalation of commitment. 
D)  groupthink. 
E)  suboptimizing.

Question 14

Post-decision dissonance is doubt about a choice already made.

Accepted Answer

A) True 
 B)False

Question 15

____ refers to the inability of human beings to process an unlimited amount of information, causing most decisions to be made in a partially irrational manner.

Accepted Answer

A)  Post-decision dissonance 
B)  Groupthink block 
C)  Satisficing 
D)  Bounded rationality 
E)  Suboptimizing 
A)  Post-decision dissonance 
B)  Groupthink block 
C)  Satisficing 
D)  Bounded rationality 
E)  Suboptimizing

Question 16

Which of the following statements about programmed decisions is FALSE?

Accepted Answer

A)  Information is readily available. 
B)  Specific methods for handling them exist. 
C)  They are highly structured. 
D)  Judgment and creativity are the basis of solution. 
E)  Goals are clear and well known. 
A)  Information is readily available. 
B)  Specific methods for handling them exist. 
C)  They are highly structured. 
D)  Judgment and creativity are the basis of solution. 
E)  Goals are clear and well known.

Question 17

A group member who discusses group deliberations with an expert outsider and reports her findings to the group is most likely trying to prevent

Accepted Answer

A)  brainstorming. 
B)  groupthink. 
C)  escalation of commitment. 
D)  group polarization. 
E)  risk propensity. 
A)  brainstorming. 
B)  groupthink. 
C)  escalation of commitment. 
D)  group polarization. 
E)  risk propensity.

Question 18

If a customer voices a complaint about food taste and temperature, certain restaurants always offer a complimentary meal.This represents

Accepted Answer

A)  a standard decision. 
B)  a decision rule. 
C)  a nonprogrammed decision. 
D)  experience. 
E)  cognitive dissonance. 
A)  a standard decision. 
B)  a decision rule. 
C)  a nonprogrammed decision. 
D)  experience. 
E)  cognitive dissonance.

Question 19

What term refers to the tendency of people to make more extreme decisions in a group than when alone?

Accepted Answer

A)  brainstorming 
B)  groupthink 
C)  escalation of commitment 
D)  group polarization 
E)  risk propensity 
A)  brainstorming 
B)  groupthink 
C)  escalation of commitment 
D)  group polarization 
E)  risk propensity

Question 20

Matching
​Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
-state the goal

Accepted Answer

A) ​Bob looks up business school rankings to determine which schools would consider his GPA and GMAT score competitive. 
B) ​Bob decides which business schools he'd like to attend. 
C) If all of the business schools he applies to reject him, Bob will try to raise his GMAT score and apply again next year. 
D) ​Bob completes and sends out applications to the business schools he'd like to attend. 
E) ​Bob wants to go to a good business school.
F)After determining which high-quality schools he has a reasonable shot of getting into, Bob uses a combination of factors -- price, location, and teacher ratings -- to compare them. 
A) ​Bob looks up business school rankings to determine which schools would consider his GPA and GMAT score competitive. 
B) ​Bob decides which business schools he'd like to attend. 
C) If all of the business schools he applies to reject him, Bob will try to raise his GMAT score and apply again next year. 
D) ​Bob completes and sends out applications to the business schools he'd like to attend. 
E) ​Bob wants to go to a good business school.
F)After determining which high-quality schools he has a reasonable shot of getting into, Bob uses a combination of factors -- price, location, and teacher ratings -- to compare them.

The decision-making conditions of certainty, uncertainty, and risk are relevant while the decision maker is

All of the following are used in the nominal group technique of decision-making EXCEPT

Decisions in organizations can be classified according to their frequency and information conditions.

The second step of the creative process is __________.

Matching Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -evaluate alternatives

All of the following are features of group discussion that contribute to group polarization EXCEPT

____________________ is knowingly accepting less than the best possible outcome.

Which of the following is a structured variation of a small-group discussion to reach consensus?

According to prospect theory, people are more motivated by

A nonprogrammed decision usually recurs often enough for decision rules to be developed.

While driving home from a hard day at work, Susan finally realizes the solution to the problem she had been having with a certain customer.Susan just reached which stage of the creative process?

Discuss the various steps of the rational decision-making process, then apply the steps to either a personal or professional decision that you had to make.

Post-decision dissonance is doubt about a choice already made.

____ refers to the inability of human beings to process an unlimited amount of information, causing most decisions to be made in a partially irrational manner.

Which of the following statements about programmed decisions is FALSE?

A group member who discusses group deliberations with an expert outsider and reports her findings to the group is most likely trying to prevent

If a customer voices a complaint about food taste and temperature, certain restaurants always offer a complimentary meal.This represents

What term refers to the tendency of people to make more extreme decisions in a group than when alone?

Matching Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -state the goal

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 8: Decision Making and Problem Solving

The decision-making conditions of certainty, uncertainty, and risk are relevant while the decision maker is

All of the following are used in the nominal group technique of decision-making EXCEPT

Decisions in organizations can be classified according to their frequency and information conditions.

The second step of the creative process is __________.

Matching ​Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -​evaluate alternatives

All of the following are features of group discussion that contribute to group polarization EXCEPT

____________________ is knowingly accepting less than the best possible outcome.

Which of the following is a structured variation of a small-group discussion to reach consensus?

According to prospect theory, people are more motivated by

A nonprogrammed decision usually recurs often enough for decision rules to be developed.

While driving home from a hard day at work, Susan finally realizes the solution to the problem she had been having with a certain customer.Susan just reached which stage of the creative process?

Discuss the various steps of the rational decision-making process, then apply the steps to either a personal or professional decision that you had to make.

Post-decision dissonance is doubt about a choice already made.

____ refers to the inability of human beings to process an unlimited amount of information, causing most decisions to be made in a partially irrational manner.

Which of the following statements about programmed decisions is FALSE?

A group member who discusses group deliberations with an expert outsider and reports her findings to the group is most likely trying to prevent

If a customer voices a complaint about food taste and temperature, certain restaurants always offer a complimentary meal.This represents

What term refers to the tendency of people to make more extreme decisions in a group than when alone?

Matching ​Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -state the goal

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -evaluate alternatives

Matching Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -state the goal