Exam 13: Managing Diversity

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Scenario - Sarah's Sharks As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks. -Although she loves her job, Gloria is contemplating leaving it to focus her energy on parenting her three children. This would demonstrate which factor affecting women's careers?

(Multiple Choice)
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Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

(Multiple Choice)
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Solicitation with the promise of reward is the highest level of sexual harassment.

(True/False)
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Which of the following refers to special training to help people identify their own cultural boundaries, prejudices, and stereotypes and to develop the skills for managing and working in a diverse workplace?

(Multiple Choice)
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Smileline Inc. has an onsite daycare facility and provides employees fulltime daycare at a very low cost. The company implemented this years ago when managers realized that childcare responsibilities were contributing to high turnover and absenteeism. This example highlights which dividend of workplace diversity?

(Multiple Choice)
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Stereotypes assume that all members of a group have the same characteristics.

(True/False)
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The invisible barrier that separates women and minorities from top management positions is known as the _____.

(Short Answer)
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_____ implies that women's commitment to their children limits their commitment to the company or their ability to handle the rigors of corporate management.

(Short Answer)
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_____ is defined as all the ways in which people differ.

(Multiple Choice)
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Traditional dimensions of diversity such as work style, communication style, and educational or skill level are particularly relevant in the organizational setting.

(True/False)
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Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

(True/False)
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In a recent survey, 37 percent of highly qualified women report that they voluntarily left or "opted-out" of the workforce at some point in their careers.

(True/False)
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Nationality and work style are included in the inclusive dimension of diversity.

(True/False)
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List the five categories or forms of sexual harassment.

(Essay)
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Research shows that companies with several senior-level women underperform financially and organizationally in comparison to those without senior-level women.

(True/False)
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_____ serves as invisible barriers to important horizontal movement within the organization.

(Multiple Choice)
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Traditional model dimensions of diversity include:

(Multiple Choice)
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Though companies with senior-level women generally outperform those without, women still occupy only 14 percent of executive positions and, as a group, make lower wages and get promoted at a slower rate than men. Write a short essay in which you summarize those factors that seem to inhibit women's career advancement opportunities. Then state your opinion regarding why these factors are still so powerful, and what will need to happen in order for women to experience greater success in the corporate world.

(Essay)
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Homogeneous top management teams tend to be broadminded in their perspectives.

(True/False)
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Birmingham Boardwalk, Inc. uses a(n) _____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

(Multiple Choice)
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