Question 1

Much informal learning takes place

Accepted Answer

A)  in meetings 
B)  on breaks 
C)  in customer interactions 
D)  all of the choices 
A)  in meetings 
B)  on breaks 
C)  in customer interactions 
D)  all of the choices D

Question 2

Online recruiting

Accepted Answer

A)  now accounts for about 80% of external hires. 
B)  occurs on social networking Web sites such as Facebook, LinkedIn, and Twitter. 
C)  is considered discriminatory because they require computer literacy. 
D)  suffers from not attracting a large enough number of inquiries. 
A)  now accounts for about 80% of external hires. 
B)  occurs on social networking Web sites such as Facebook, LinkedIn, and Twitter. 
C)  is considered discriminatory because they require computer literacy. 
D)  suffers from not attracting a large enough number of inquiries. B

Question 3

Describe the various ways in which employers recruit, or search, for potential job candidates.

Accepted Answer

1. Present employees. Companies post job openings and encourage current employees to apply. 
2. Referrals by present and former employees. 
3. Online recruiting including company Web sites. 
4. External sources other than online approaches.

Question 4

Human resources executive Sarah says, "I finally have a seat at the table." She most likely is implying that

Accepted Answer

A)  she is allowed into the executive dining room. 
B)  her work is tied in with company business strategy. 
C)  she no longer has to stand in the back of the room during meetings. 
D)  she will be allowed to negotiate with the labor union. 
A)  she is allowed into the executive dining room. 
B)  her work is tied in with company business strategy. 
C)  she no longer has to stand in the back of the room during meetings. 
D)  she will be allowed to negotiate with the labor union.

Question 5

A validity study is a statistical and scientific method of seeing whether a selection device does predict job performance.

Accepted Answer

A) True 
 B)False

Question 6

A specific way in which human resources contributes to business strategy is by

Accepted Answer

A)  helping to build high-performance work practices. 
B)  organizing company picnics. 
C)  making PowerPoint presentations to top management. 
D)  helping to prepare job descriptions. 
A)  helping to build high-performance work practices. 
B)  organizing company picnics. 
C)  making PowerPoint presentations to top management. 
D)  helping to prepare job descriptions.

Question 7

The thrust of the American Rights to Work Group is to establish cooperative, productive relationships between management and labor unions.

Accepted Answer

A) True 
 B)False

Question 8

A job specification describes the

Accepted Answer

A)  working conditions encountered on the job. 
B)  pay and benefits associated with the job. 
C)  demands of the job. 
D)  qualifications needed for the job. 
A)  working conditions encountered on the job. 
B)  pay and benefits associated with the job. 
C)  demands of the job. 
D)  qualifications needed for the job.

Question 9

A key advantage of delivering training content by MP3 players is that workers can

Accepted Answer

A)  listen to music while being trained. 
B)  impress customers with how cool they look. 
C)  design their own training content. 
D)  receive training during spare moments. 
A)  listen to music while being trained. 
B)  impress customers with how cool they look. 
C)  design their own training content. 
D)  receive training during spare moments.

Question 10

E-learning training programs tend to be well structured, and give the learner the opportunity to interact with the training material.

Accepted Answer

A) True 
 B)False

Question 11

Individual, environmental, and workplace factors often work in combination to produce turnover.

Accepted Answer

A) True 
 B)False

Question 12

According to the theory of job imbeddedness, whether employees stay with a firm depends on

Accepted Answer

A)  how long a worker has held the job. 
B)  how well the employee is liked by coworkers. 
C)  a variety of factors on and off the job. 
D)  the worker's demographic characteristics. 
A)  how long a worker has held the job. 
B)  how well the employee is liked by coworkers. 
C)  a variety of factors on and off the job. 
D)  the worker's demographic characteristics.

Question 13

According to the job embeddedness theory of job turnover, the longer a worker stays in the same job, the less likely he or she will quit.

Accepted Answer

A) True 
 B)False

Question 14

A consumer driven health plan requires that the employee pay a large deductible before receiving reimbursement from the insurance company.

Accepted Answer

A) True 
 B)False

Question 15

An affirmative action program must comply with anti-discrimination law and

Accepted Answer

A)  create managerial opportunities for minorities and women. 
B)  change employee attitudes about discrimination. 
C)  increase minority hiring by 40 percent. 
D)  increase minority pay by 40 percent. 
A)  create managerial opportunities for minorities and women. 
B)  change employee attitudes about discrimination. 
C)  increase minority hiring by 40 percent. 
D)  increase minority pay by 40 percent.

Question 16

You are engaged in informal learning when you and a few co-workers exchange ideas about a new technology while working out in the company gym.

Accepted Answer

A) True 
 B)False

Question 17

A multicultural employee

Accepted Answer

A)  is able to conduct business in another culture. 
B)  was raised in a multicultural environment. 
C)  speaks three or more languages fluently. 
D)  has experience working in other countries. 
A)  is able to conduct business in another culture. 
B)  was raised in a multicultural environment. 
C)  speaks three or more languages fluently. 
D)  has experience working in other countries.

Question 18

Describe how a firm can use the organization staffing model.

Accepted Answer

The arrows pointing to "Retention" in th

Question 19

Giving out negative information about a former employee is considered to be legal so long as the person receiving the information has a legitimate interest in receiving the information.

Accepted Answer

A) True 
 B)False

Question 20

Performance, as measured in performance evaluation systems, appears to have the three following components:

Accepted Answer

A)  task performance, interpersonal performance, and mental performance 
B)  task performance, citizenship performance, and counterproductive performance 
C)  past performance, present performance, and future performance 
D)  performance related to customers, the manager, and coworkers 
A)  task performance, interpersonal performance, and mental performance 
B)  task performance, citizenship performance, and counterproductive performance 
C)  past performance, present performance, and future performance 
D)  performance related to customers, the manager, and coworkers

Much informal learning takes place

Online recruiting

Describe the various ways in which employers recruit, or search, for potential job candidates.

Human resources executive Sarah says, "I finally have a seat at the table." She most likely is implying that

A validity study is a statistical and scientific method of seeing whether a selection device does predict job performance.

A specific way in which human resources contributes to business strategy is by

The thrust of the American Rights to Work Group is to establish cooperative, productive relationships between management and labor unions.

A job specification describes the

A key advantage of delivering training content by MP3 players is that workers can

E-learning training programs tend to be well structured, and give the learner the opportunity to interact with the training material.

Individual, environmental, and workplace factors often work in combination to produce turnover.

According to the theory of job imbeddedness, whether employees stay with a firm depends on

According to the job embeddedness theory of job turnover, the longer a worker stays in the same job, the less likely he or she will quit.

A consumer driven health plan requires that the employee pay a large deductible before receiving reimbursement from the insurance company.

An affirmative action program must comply with anti-discrimination law and

You are engaged in informal learning when you and a few co-workers exchange ideas about a new technology while working out in the company gym.

A multicultural employee

Describe how a firm can use the organization staffing model.

Giving out negative information about a former employee is considered to be legal so long as the person receiving the information has a legitimate interest in receiving the information.

Performance, as measured in performance evaluation systems, appears to have the three following components:

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Job Design and Work Schedules

Organization Structure, Culture, and Change

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters

Exam 9: Staffing and Human Resource Management

Much informal learning takes place

Online recruiting

Describe the various ways in which employers recruit, or search, for potential job candidates.

Human resources executive Sarah says, "I finally have a seat at the table." She most likely is implying that

A validity study is a statistical and scientific method of seeing whether a selection device does predict job performance.

A specific way in which human resources contributes to business strategy is by

The thrust of the American Rights to Work Group is to establish cooperative, productive relationships between management and labor unions.

A job specification describes the

A key advantage of delivering training content by MP3 players is that workers can

E-learning training programs tend to be well structured, and give the learner the opportunity to interact with the training material.

Individual, environmental, and workplace factors often work in combination to produce turnover.

According to the theory of job imbeddedness, whether employees stay with a firm depends on

According to the job embeddedness theory of job turnover, the longer a worker stays in the same job, the less likely he or she will quit.

A consumer driven health plan requires that the employee pay a large deductible before receiving reimbursement from the insurance company.

An affirmative action program must comply with anti-discrimination law and

You are engaged in informal learning when you and a few co-workers exchange ideas about a new technology while working out in the company gym.

A multicultural employee

Describe how a firm can use the organization staffing model.

Giving out negative information about a former employee is considered to be legal so long as the person receiving the information has a legitimate interest in receiving the information.

Performance, as measured in performance evaluation systems, appears to have the three following components:

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Job Design and Work Schedules

Organization Structure, Culture, and Change

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters