Question 1

Before implementing a program of job enrichment it is recommended that the manager

Accepted Answer

A)  grant immediate pay increases. 
B)  find out if employees want an enriched job. 
C)  rewrite job descriptions for all employees involved. 
D)  empower employees to enrich their own jobs. 
A)  grant immediate pay increases. 
B)  find out if employees want an enriched job. 
C)  rewrite job descriptions for all employees involved. 
D)  empower employees to enrich their own jobs. B

Question 2

Workers with high job involvement will

Accepted Answer

A)  identify psychologically with their work. 
B)  involve others in getting their work done. 
C)  separate their self-image from their work. 
D)  search for horizontal job loading. 
A)  identify psychologically with their work. 
B)  involve others in getting their work done. 
C)  separate their self-image from their work. 
D)  search for horizontal job loading. A

Question 3

Which one of the following is not a common type of job crafting? Making changes in

Accepted Answer

A)  the pay structure of a job. 
B)  the number and types of job tasks. 
C)  the interactions with others on the job. 
D)  one's view of a job. 
A)  the pay structure of a job. 
B)  the number and types of job tasks. 
C)  the interactions with others on the job. 
D)  one's view of a job. A

Question 4

A study showed that a major reason why employees are hesitant to use the flextime option is that they

Accepted Answer

A)  are concerned about appearing uncommitted to work. 
B)  dislike starting work so early. 
C)  dislike staying so late at work. 
D)  cannot afford the reduction in pay. 
A)  are concerned about appearing uncommitted to work. 
B)  dislike starting work so early. 
C)  dislike staying so late at work. 
D)  cannot afford the reduction in pay.

Question 5

An experiment with clerical workers demonstrated that low-intensity noise raised stress levels just enough to give the workers a high and elevate productivity.

Accepted Answer

A) True 
 B)False

Question 6

Describe telecommuting, along with some of its advantages and disadvantages.

Accepted Answer

The advantages of telecommuting include:

Question 7

Sam's supervisor says to him, "Sam, you are an outstanding performer." Sam is therefore the feedback dimension leads to knowledge of results.

Accepted Answer

A) True 
 B)False

Question 8

A job description is a written statement of the

Accepted Answer

A)  key features of a job. 
B)  qualifications necessary to fill a job. 
C)  design features of a job. 
D)  degree of specialization within a job. 
A)  key features of a job. 
B)  qualifications necessary to fill a job. 
C)  design features of a job. 
D)  degree of specialization within a job.

Question 9

To be part of a high-performance work system, workers throughout the organization should ask, "What measures will be used to evaluate my performance?"

Accepted Answer

A) True 
 B)False

Question 10

High-performance work system is a way of organizing work so that

Accepted Answer

A)  jobs are enlarged 
B)  front-line workers participate in decisions that have an impact on their jobs and the wider organization. 
C)  jobs are rotated. 
D)  telecommuting can take place. 
A)  jobs are enlarged 
B)  front-line workers participate in decisions that have an impact on their jobs and the wider organization. 
C)  jobs are rotated. 
D)  telecommuting can take place.

Question 11

An experiment about noise levels with female clerical workers demonstrated that the workers exposed to noise

Accepted Answer

A)  increased their productivity levels. 
B)  capitalized more on ergonomic features of their work furniture. 
C)  experienced inner-ear damage. 
D)  developed high levels of stress hormones in the blood. 
A)  increased their productivity levels. 
B)  capitalized more on ergonomic features of their work furniture. 
C)  experienced inner-ear damage. 
D)  developed high levels of stress hormones in the blood.

Question 12

A study of job dimension differences between professionals and nonprofessionals showed that professional jobs had fewer physical demands.

Accepted Answer

A) True 
 B)False

Question 13

A study with teachers and aides in 62 childcare centers found that crafting by the group resulted in better job satisfaction and performance.

Accepted Answer

A) True 
 B)False

Question 14

Marvin's job involves selling used trucks. To boost his job satisfaction, Marvin's boss authorizes him to tell the dealer when a truck needs a paint job in order to sell. Which task characteristic has been added to Marvin's job?

Accepted Answer

A)  feedback from the job 
B)  decision-making authority 
C)  work methods autonomy 
D)  task significance 
A)  feedback from the job 
B)  decision-making authority 
C)  work methods autonomy 
D)  task significance

Question 15

In the job characteristics model, a significant task is one requiring an above-average degree of mental ability.

Accepted Answer

A) True 
 B)False

Question 16

According to the policy of job sharing,

Accepted Answer

A)  high-paid workers share pay with low-paid workers. 
B)  workers without an office share get to use the offices of those belonging to managers. 
C)  two part-time workers share one job. 
D)  workers delegate work to those lower in rank. 
A)  high-paid workers share pay with low-paid workers. 
B)  workers without an office share get to use the offices of those belonging to managers. 
C)  two part-time workers share one job. 
D)  workers delegate work to those lower in rank.

Question 17

A major contributor to carpal tunnel syndrome is the pinching of a nerve that gives feeling to the hand.

Accepted Answer

A) True 
 B)False

Question 18

From the standpoint of job design, what can company managers do to develop a high-performance work system?

Accepted Answer

High-performing work systems based on th

Question 19

Airplane mechanic Clyde tells his boss, "This job is killing my back. Crawling into small places every day is more than I can tolerate." Which job sub-dimension is Clyde complaining about?

Accepted Answer

A)  ergonomics 
B)  interdependence 
C)  skill variety 
D)  work methods autonomy 
A)  ergonomics 
B)  interdependence 
C)  skill variety 
D)  work methods autonomy

Question 20

A manager whose job required frequent consultation with his or her BlackBerry would have a job that scores high on the sub-dimension of information processing.

Accepted Answer

A) True 
 B)False

Before implementing a program of job enrichment it is recommended that the manager

Workers with high job involvement will

Which one of the following is not a common type of job crafting? Making changes in

A study showed that a major reason why employees are hesitant to use the flextime option is that they

An experiment with clerical workers demonstrated that low-intensity noise raised stress levels just enough to give the workers a high and elevate productivity.

Describe telecommuting, along with some of its advantages and disadvantages.

Sam's supervisor says to him, "Sam, you are an outstanding performer." Sam is therefore the feedback dimension leads to knowledge of results.

A job description is a written statement of the

To be part of a high-performance work system, workers throughout the organization should ask, "What measures will be used to evaluate my performance?"

High-performance work system is a way of organizing work so that

An experiment about noise levels with female clerical workers demonstrated that the workers exposed to noise

A study of job dimension differences between professionals and nonprofessionals showed that professional jobs had fewer physical demands.

A study with teachers and aides in 62 childcare centers found that crafting by the group resulted in better job satisfaction and performance.

Marvin's job involves selling used trucks. To boost his job satisfaction, Marvin's boss authorizes him to tell the dealer when a truck needs a paint job in order to sell. Which task characteristic has been added to Marvin's job?

In the job characteristics model, a significant task is one requiring an above-average degree of mental ability.

According to the policy of job sharing,

A major contributor to carpal tunnel syndrome is the pinching of a nerve that gives feeling to the hand.

From the standpoint of job design, what can company managers do to develop a high-performance work system?

Airplane mechanic Clyde tells his boss, "This job is killing my back. Crawling into small places every day is more than I can tolerate." Which job sub-dimension is Clyde complaining about?

A manager whose job required frequent consultation with his or her BlackBerry would have a job that scores high on the sub-dimension of information processing.

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters

Exam 7: Job Design and Work Schedules

Before implementing a program of job enrichment it is recommended that the manager

Workers with high job involvement will

Which one of the following is not a common type of job crafting? Making changes in

A study showed that a major reason why employees are hesitant to use the flextime option is that they

An experiment with clerical workers demonstrated that low-intensity noise raised stress levels just enough to give the workers a high and elevate productivity.

Describe telecommuting, along with some of its advantages and disadvantages.

Sam's supervisor says to him, "Sam, you are an outstanding performer." Sam is therefore the feedback dimension leads to knowledge of results.

A job description is a written statement of the

To be part of a high-performance work system, workers throughout the organization should ask, "What measures will be used to evaluate my performance?"

High-performance work system is a way of organizing work so that

An experiment about noise levels with female clerical workers demonstrated that the workers exposed to noise

A study of job dimension differences between professionals and nonprofessionals showed that professional jobs had fewer physical demands.

A study with teachers and aides in 62 childcare centers found that crafting by the group resulted in better job satisfaction and performance.

Marvin's job involves selling used trucks. To boost his job satisfaction, Marvin's boss authorizes him to tell the dealer when a truck needs a paint job in order to sell. Which task characteristic has been added to Marvin's job?

In the job characteristics model, a significant task is one requiring an above-average degree of mental ability.

According to the policy of job sharing,

A major contributor to carpal tunnel syndrome is the pinching of a nerve that gives feeling to the hand.

From the standpoint of job design, what can company managers do to develop a high-performance work system?

Airplane mechanic Clyde tells his boss, "This job is killing my back. Crawling into small places every day is more than I can tolerate." Which job sub-dimension is Clyde complaining about?

A manager whose job required frequent consultation with his or her BlackBerry would have a job that scores high on the sub-dimension of information processing.

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters