Exam 4: Individual Differences in Listening Processes

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Which of the following is NOT true of emotional intelligence?

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People who are Feelers value empathy, sympathy, and relationships with others.

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Your grandmother says to you, "You act just like your mother did at this age." Your grandmother is talking about your inheritable traits, or __________.

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Empathic responsiveness is displayed nonverbally, while sympathetic responsiveness is displayed verbally.

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If one sees the world in black and white, people as good or bad, and friends as happy or sad, one is engaging in

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Ryder is very descriptive about his recent vacation, saying it was "like a fairy-tale" that made his spirits "soar like an eagle." Ryder most likely has high cognitive complexity.

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_______________________ refers to how well we are able to perceive, express, understand, and use emotions.

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Myers and Briggs argue that there are two important characteristics that our personality preferences tell us about ourselves. Briefly describe them.

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Describe three primary characteristics that distinguish a person classified as a Feeler.

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We can measure their extroversion/introversion by using the popular personal inventory developed by

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Identify the differences in a critical and an analytical listener.

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Researchers divide personality into which two of the following categories?

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A person with low communication apprehension has been associated with better communication skills.

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___________________ are communication behaviors that cause a feeling of uneasiness with others.

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Traits are viewed as stable, while personality __________ are influenced by the surrounding environment.

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In Task-oriented listening, the time available to speak is of upmost importance.

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Explain why sensors and intuitors might experience communication problems while working on a project together.

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The Thinking/Feeling dimension of the Myers-Briggs Type Indicator® is linked to the__________ element of the Listening MATERRS model.

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Judgers are more likely than Perceivers to make decisions earlier.

(True/False)
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Will a highly sociable person be more empathic? Why or why not?

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