Question 1

What is the desired result from the practice of only telling winning stories?

Accepted Answer

A) Motivate an organization. 
B) Facilitate listener's to recall. 
C) Enable knowledge application. 
D) Facilitate storytelling. 
E) Promote knowledge discovery. 
A) Motivate an organization. 
B) Facilitate listener's to recall. 
C) Enable knowledge application. 
D) Facilitate storytelling. 
E) Promote knowledge discovery.

Question 2

A concept map is essentially just a collection of different concepts from a domain.

Accepted Answer

A) True 
 B)False

Question 3

How can stories help build communities of practice at an organization?

Accepted Answer

Storytelling is a natural way to facilit

Question 4

Not every strategic narrative should reach a conclusion to help promote knowledge discovery.

Accepted Answer

A) True 
 B)False

Question 5

What is the specific situation that concept maps are best suited for capturing knowledge?

Accepted Answer

A) Acquiring tactical knowledge. 
B) Large organization applications. 
C) Employee adaptation. 
D) Supporting educational settings. 
E) Small organization applications. 
A) Acquiring tactical knowledge. 
B) Large organization applications. 
C) Employee adaptation. 
D) Supporting educational settings. 
E) Small organization applications.

Question 6

Knowledge engineering is an internalization knowledge mechanism.

Accepted Answer

A) True 
 B)False

Question 7

What are some of the barriers facing the development of automated knowledge capture systems?

Accepted Answer

The biggest barrier is that for a KE to

Question 8

Storytelling is a mechanism used to pass on values and wisdom.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not a component of organizational stories?

Accepted Answer

A) An implied moral. 
B) Multiple subplots. 
C) An outcome. 
D) Major characters. 
E) None of the above. 
A) An implied moral. 
B) Multiple subplots. 
C) An outcome. 
D) Major characters. 
E) None of the above.

Question 10

Since stories may not transfer well across internal or external organizational boundaries, storytellers should be cautious of __________.

Accepted Answer

A) who the audience is 
B) the background and perspective of their listeners 
C) giving away proprietary knowledge 
D) overgeneralization and forgetting particulars 
E) changing the ending or problem solution 
A) who the audience is 
B) the background and perspective of their listeners 
C) giving away proprietary knowledge 
D) overgeneralization and forgetting particulars 
E) changing the ending or problem solution

Question 11

Externalization through knowledge engineering is necessary for implementing __________.

Accepted Answer

A) knowledge discovery systems 
B) internalization systems 
C) intelligent technologies 
D) CRM systems 
E) data mining 
A) knowledge discovery systems 
B) internalization systems 
C) intelligent technologies 
D) CRM systems 
E) data mining

Question 12

How are stories typically indexed in narrative databases?

Accepted Answer

A) By theme of the story only. 
B) By theme of the story, stakeholders of the story, or by archetypal characters. 
C) By theme of the story or problem resolution. 
D) By theme of the story, stakeholders of the story, or by problem resolution type. 
E) By stakeholders of the story, archetypal characters, or specific problem resolution. 
A) By theme of the story only. 
B) By theme of the story, stakeholders of the story, or by archetypal characters. 
C) By theme of the story or problem resolution. 
D) By theme of the story, stakeholders of the story, or by problem resolution type. 
E) By stakeholders of the story, archetypal characters, or specific problem resolution.

Question 13

Knowledge capture systems are only meant to elicit and store organizational knowledge.

Accepted Answer

A) True 
 B)False

Question 14

Storytelling is only successful in transferring knowledge if the listener is interested in learning.

Accepted Answer

A) True 
 B)False

Question 15

Telling strong winning stories can help motivate and mobilize an organization.

Accepted Answer

A) True 
 B)False

Question 16

One of the largest barriers to automatic elicitation of expert knowledge is that the KE must understand __________ very early in the process, which is a severe difficulty for knowledge capture systems.

Accepted Answer

A) the nature and structure of knowledge 
B) the time limitations for interacting with an expert 
C) the inability of experts to sometimes explain their knowledge 
D) the fact that documents contain the results of knowledge not knowledge itself 
E) an expert's possible fear of information technology 
A) the nature and structure of knowledge 
B) the time limitations for interacting with an expert 
C) the inability of experts to sometimes explain their knowledge 
D) the fact that documents contain the results of knowledge not knowledge itself 
E) an expert's possible fear of information technology

Question 17

What are the organizational situations that context-based reasoning is designed to model and what are the basic tenets of context-based reasoning?

Accepted Answer

CxBR models tactical situations and the

Question 18

What are the elements and order of an organizational story?

Accepted Answer

Organizational stories, like regular sto

Question 19

What makes organizational stories so effective in organizations for knowledge sharing and capture?

Accepted Answer

The first thing from a capture perspecti

Question 20

Context-based reasoning is best suited to capture tactical knowledge.

Accepted Answer

A) True 
 B)False

What is the desired result from the practice of only telling winning stories?

A concept map is essentially just a collection of different concepts from a domain.

How can stories help build communities of practice at an organization?

Not every strategic narrative should reach a conclusion to help promote knowledge discovery.

What is the specific situation that concept maps are best suited for capturing knowledge?

Knowledge engineering is an internalization knowledge mechanism.

What are some of the barriers facing the development of automated knowledge capture systems?

Storytelling is a mechanism used to pass on values and wisdom.

Which of the following is not a component of organizational stories?

Since stories may not transfer well across internal or external organizational boundaries, storytellers should be cautious of __________.

Externalization through knowledge engineering is necessary for implementing __________.

How are stories typically indexed in narrative databases?

Knowledge capture systems are only meant to elicit and store organizational knowledge.

Storytelling is only successful in transferring knowledge if the listener is interested in learning.

Telling strong winning stories can help motivate and mobilize an organization.

One of the largest barriers to automatic elicitation of expert knowledge is that the KE must understand __________ very early in the process, which is a severe difficulty for knowledge capture systems.

What are the organizational situations that context-based reasoning is designed to model and what are the basic tenets of context-based reasoning?

What are the elements and order of an organizational story?

What makes organizational stories so effective in organizations for knowledge sharing and capture?

Context-based reasoning is best suited to capture tactical knowledge.

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Application Systems

Knowledge Sharing Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

The Future of Knowledge Management

Filters

Exam 7: Knowledge Capture Systems

What is the desired result from the practice of only telling winning stories?

A concept map is essentially just a collection of different concepts from a domain.

How can stories help build communities of practice at an organization?

Not every strategic narrative should reach a conclusion to help promote knowledge discovery.

What is the specific situation that concept maps are best suited for capturing knowledge?

Knowledge engineering is an internalization knowledge mechanism.

What are some of the barriers facing the development of automated knowledge capture systems?

Storytelling is a mechanism used to pass on values and wisdom.

Which of the following is not a component of organizational stories?

Since stories may not transfer well across internal or external organizational boundaries, storytellers should be cautious of __________.

Externalization through knowledge engineering is necessary for implementing __________.

How are stories typically indexed in narrative databases?

Knowledge capture systems are only meant to elicit and store organizational knowledge.

Storytelling is only successful in transferring knowledge if the listener is interested in learning.

Telling strong winning stories can help motivate and mobilize an organization.

One of the largest barriers to automatic elicitation of expert knowledge is that the KE must understand __________ very early in the process, which is a severe difficulty for knowledge capture systems.

What are the organizational situations that context-based reasoning is designed to model and what are the basic tenets of context-based reasoning?

What are the elements and order of an organizational story?

What makes organizational stories so effective in organizations for knowledge sharing and capture?

Context-based reasoning is best suited to capture tactical knowledge.

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Application Systems

Knowledge Sharing Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

The Future of Knowledge Management

Filters