Exam 6: Knowledge Application Systems
Exam 1: Introducing Knowledge Management43 Questions
Exam 2: The Nature of Knowledge50 Questions
Exam 3: Knowledge Management Foundations40 Questions
Exam 4: Knowledge Management Solutions: Processes and Systems49 Questions
Exam 5: Organizational Impacts of Knowledge Management50 Questions
Exam 6: Knowledge Application Systems50 Questions
Exam 7: Knowledge Capture Systems52 Questions
Exam 8: Knowledge Sharing Systems53 Questions
Exam 9: Knowledge Discovery Systems50 Questions
Exam 10: Emergent Knowledge Management Practices49 Questions
Exam 11: Factors Influencing Knowledge Management50 Questions
Exam 12: Leadership Assessment of Knowledge Management50 Questions
Exam 13: The Future of Knowledge Management43 Questions
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What type of technology is recommended when designing a system based on the description of the internal workings of an engineered system?
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(Multiple Choice)
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Correct Answer:
D
What are the domain characteristics that indicate the use of each of the knowledge application technologies?
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Rule-based systems are applicable when domain knowledge is definable as a set of rules or heuristics. CBR is applicable in either weak-theory domains (either no expert available or expert cannot explain the domain) or when the experience base spans a large portion of the organization. Constraint-based reasoning is applicable when domains are defined by what cannot be done. Model-based reasoning is commonly used in engineering domains and is applicable when knowledge about the internal workings of a system are available and can be used to diagnose problems. Diagrammatic reasoning is applicable when the domain is represented by diagrams or imagery.
Knowledge application systems can serve as a framework for creative reasoning.
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Knowledge application systems have yet to show any benefit for help desk technologies.
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Knowledge application systems may not be able to solve all the problems they come across in complex environments.
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With ever increasing technology capabilities, speed of case retrieval is no longer a limitation of CBR-based knowledge application systems.
(True/False)
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With respect to knowledge application, what are help desks and support centers?
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Instance-based reasoning has a focus of automated learning requiring no user involvement.
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What term is used for knowledge application system enabled decision support systems applied to design tasks?
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Explain why feedback is a critical process in development of case libraries.
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Which process in the Case Method cycle uses statistical analysis to analyze the case library?
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With respect to knowledge application, what are policies and standards?
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Using design methods like the Case Method increase systems development time and cost.
(True/False)
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Since knowledge application system use knowledge, knowledge technologies are applicable while knowledge mechanisms are not.
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NEC's use of knowledge application system technologies has saved the company over $100 million per year.
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Analogy-based reasoning is primarily used for classification problems.
(True/False)
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Which of the following is the most popular technique for implementing knowledge application systems?
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The Case Method is a methodology to effectively develop CBR and knowledge application systems.
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Rule-based systems are the appropriate technology for domains defined by a manageable set of rules or heuristics.
(True/False)
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Which subprocess of the case library development process allows for the generation of artificial seed cases?
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