Question 1

Case libraries can serve to accumulate organizational experiences and as such may be thought of as a __________.

Accepted Answer

A) knowledge discovery system. 
B) corporate memory. 
C) expert advisory system. 
D) community of practice. 
E) knowledge internalization mechanism. 
A) knowledge discovery system. 
B) corporate memory. 
C) expert advisory system. 
D) community of practice. 
E) knowledge internalization mechanism.

Question 2

What are the three subprocesses involved in the case library development process?

Accepted Answer

Case collection, att

Question 3

Which process in the Case Method cycle is concerned with motivating users to accept and use the implemented knowledge application system?

Accepted Answer

A) Systems operation process. 
B) Management process. 
C) User satisfaction process. 
D) Knowledge transfer process. 
E) None of the above. 
A) Systems operation process. 
B) Management process. 
C) User satisfaction process. 
D) Knowledge transfer process. 
E) None of the above.

Question 4

How are expert systems, decision support systems, and fault diagnosis systems related to knowledge application systems?

Accepted Answer

A) Mechanisms supporting routines. 
B) Mechanisms supporting direction. 
C) Mechanisms supporting knowledge exchange. 
D) Technologies supporting knowledge exchange. 
E) Technologies supporting direction and routines. 
A) Mechanisms supporting routines. 
B) Mechanisms supporting direction. 
C) Mechanisms supporting knowledge exchange. 
D) Technologies supporting knowledge exchange. 
E) Technologies supporting direction and routines.

Question 5

How are knowledge application systems related to creative reasoning? Provide illustrative examples.

Accepted Answer

The use of cases enables internalization

Question 6

What type of approach is the Case Method for development of knowledge application systems?

Accepted Answer

A) Human computer interaction. 
B) Selective. 
C) Iterative. 
D) Definitive. 
E) Automated data mining. 
A) Human computer interaction. 
B) Selective. 
C) Iterative. 
D) Definitive. 
E) Automated data mining.

Question 7

Which of the following is not a limitation to the application of CBR-based knowledge application systems?

Accepted Answer

A) Security. 
B) Specific. 
C) Scalability. 
D) Speed. 
E) None of the above. 
A) Security. 
B) Specific. 
C) Scalability. 
D) Speed. 
E) None of the above.

Question 8

What are the different types of knowledge application systems and how are they being applied?

Accepted Answer

Knowledge application systems include: a

Question 9

Adding newly solved cases to the library is the first process step in CBR.

Accepted Answer

A) True 
 B)False

Question 10

Knowledge application systems not only apply to solving similar problems, but also serve as a framework for __________.

Accepted Answer

A) creative reasoning. 
B) knowledge sharing. 
C) externalization. 
D) exchange. 
E) application mechanisms. 
A) creative reasoning. 
B) knowledge sharing. 
C) externalization. 
D) exchange. 
E) application mechanisms.

Question 11

Which of the following is not a technology used to support knowledge application systems?

Accepted Answer

A) Rule-based expert systems. 
B) Diagrammatic reasoning systems. 
C) Constraint-based reasoning systems. 
D) CBR systems. 
E) None of the above. 
A) Rule-based expert systems. 
B) Diagrammatic reasoning systems. 
C) Constraint-based reasoning systems. 
D) CBR systems. 
E) None of the above.

Question 12

What is the last process in a CBR knowledge application system?

Accepted Answer

A) Apply the case generated solution. 
B) Add the new problem solution to the case library. 
C) Obtain feedback on the quality of the solution. 
D) Adapt the solution from the most similar case, if needed. 
E) Index cases to optimize search and retrieval. 
A) Apply the case generated solution. 
B) Add the new problem solution to the case library. 
C) Obtain feedback on the quality of the solution. 
D) Adapt the solution from the most similar case, if needed. 
E) Index cases to optimize search and retrieval.

Question 13

The system development process of the Case Method uses software engineering procedures to define, install, and deploy knowledge application systems.

Accepted Answer

A) True 
 B)False

Question 14

If a domain is represented by imagery, then diagrammatic reasoning is the most suitable technology for a knowledge application system.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a variant of CBR?

Accepted Answer

A) Analogy-based reasoning. 
B) Instance-based reasoning. 
C) Constraint-based reasoning. 
D) Exemplar-based reasoning. 
E) None of the above. 
A) Analogy-based reasoning. 
B) Instance-based reasoning. 
C) Constraint-based reasoning. 
D) Exemplar-based reasoning. 
E) None of the above.

Question 16

What are the five process steps in a CBR knowledge application system?

Accepted Answer

1. Search the case library for similar c

Question 17

What are the six processes described in the Case Method for CBR development? Briefly describe the processes

Accepted Answer

1. Systems development-based on software

Question 18

What is the SQUAD system in use at NEC?

Accepted Answer

A) An expert locator system used to find knowledge resources at NEC. 
B) A group support system-based technology to develop communities of practice at NEC. 
C) A CBR-based technology to support knowledge application in quality control at NEC. 
D) An e-mail technology for facilitating communication among distributed team members. 
E) A quad-tree-based technology for searching CAD drawings of NEC patents. 
A) An expert locator system used to find knowledge resources at NEC. 
B) A group support system-based technology to develop communities of practice at NEC. 
C) A CBR-based technology to support knowledge application in quality control at NEC. 
D) An e-mail technology for facilitating communication among distributed team members. 
E) A quad-tree-based technology for searching CAD drawings of NEC patents.

Question 19

With knowledge application systems, users utilize another's knowledge without any learning.

Accepted Answer

A) True 
 B)False

Question 20

Application of technologies to knowledge application is dictated by management hierarchy.

Accepted Answer

A) True 
 B)False

Case libraries can serve to accumulate organizational experiences and as such may be thought of as a __________.

What are the three subprocesses involved in the case library development process?

Which process in the Case Method cycle is concerned with motivating users to accept and use the implemented knowledge application system?

How are expert systems, decision support systems, and fault diagnosis systems related to knowledge application systems?

How are knowledge application systems related to creative reasoning? Provide illustrative examples.

What type of approach is the Case Method for development of knowledge application systems?

Which of the following is not a limitation to the application of CBR-based knowledge application systems?

What are the different types of knowledge application systems and how are they being applied?

Adding newly solved cases to the library is the first process step in CBR.

Knowledge application systems not only apply to solving similar problems, but also serve as a framework for __________.

Which of the following is not a technology used to support knowledge application systems?

What is the last process in a CBR knowledge application system?

The system development process of the Case Method uses software engineering procedures to define, install, and deploy knowledge application systems.

If a domain is represented by imagery, then diagrammatic reasoning is the most suitable technology for a knowledge application system.

Which of the following is not a variant of CBR?

What are the five process steps in a CBR knowledge application system?

What are the six processes described in the Case Method for CBR development? Briefly describe the processes

What is the SQUAD system in use at NEC?

With knowledge application systems, users utilize another's knowledge without any learning.

Application of technologies to knowledge application is dictated by management hierarchy.

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Capture Systems

Knowledge Sharing Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

The Future of Knowledge Management

Filters

Exam 6: Knowledge Application Systems

Case libraries can serve to accumulate organizational experiences and as such may be thought of as a __________.

What are the three subprocesses involved in the case library development process?

Which process in the Case Method cycle is concerned with motivating users to accept and use the implemented knowledge application system?

How are expert systems, decision support systems, and fault diagnosis systems related to knowledge application systems?

How are knowledge application systems related to creative reasoning? Provide illustrative examples.

What type of approach is the Case Method for development of knowledge application systems?

Which of the following is not a limitation to the application of CBR-based knowledge application systems?

What are the different types of knowledge application systems and how are they being applied?

Adding newly solved cases to the library is the first process step in CBR.

Knowledge application systems not only apply to solving similar problems, but also serve as a framework for __________.

Which of the following is not a technology used to support knowledge application systems?

What is the last process in a CBR knowledge application system?

The system development process of the Case Method uses software engineering procedures to define, install, and deploy knowledge application systems.

If a domain is represented by imagery, then diagrammatic reasoning is the most suitable technology for a knowledge application system.

Which of the following is not a variant of CBR?

What are the five process steps in a CBR knowledge application system?

What are the six processes described in the Case Method for CBR development? Briefly describe the processes

What is the SQUAD system in use at NEC?

With knowledge application systems, users utilize another's knowledge without any learning.

Application of technologies to knowledge application is dictated by management hierarchy.

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Capture Systems

Knowledge Sharing Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

The Future of Knowledge Management

Filters