Question 1

Training is part of an organization's

Accepted Answer

A)  business needs. 
B)  tactical plan. 
C)  business plan. 
D)  strategic plan. 
E)  immediate plan. 
A)  business needs. 
B)  tactical plan. 
C)  business plan. 
D)  strategic plan. 
E)  immediate plan.

Question 2

The technique used when verifying whether there is a significant performance deficiency, and determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee), is called

Accepted Answer

A)  training analysis. 
B)  task analysis. 
C)  motivation analysis. 
D)  employee analysis. 
E)  performance analysis. 
A)  training analysis. 
B)  task analysis. 
C)  motivation analysis. 
D)  employee analysis. 
E)  performance analysis.

Question 3

Any of the following may be problems with an orientation program except

Accepted Answer

A)  little or no orientation is provided. 
B)  new employees are inundated with forms to fill out. 
C)  the immediate supervisor provides only a few details at a time. 
D)  orientation provided by the HR department is too broad to be meaningful. 
E)  too much information is provided in a short time. 
A)  little or no orientation is provided. 
B)  new employees are inundated with forms to fill out. 
C)  the immediate supervisor provides only a few details at a time. 
D)  orientation provided by the HR department is too broad to be meaningful. 
E)  too much information is provided in a short time.

Question 4

You are a consultant that has been hired by a large retailer to lead a workshop for management trainees on the topic of career planning and development.Which of the following do you advise the trainees are the required skills for an employee accepting responsibility for his or her career?
goal orientation and networking
self-motivation, independent learning, effective time and money management, and self-promotion
career planning and self-assessment
entrepreneurialism, networking, and money management
self-motivation and effective time management

Accepted Answer

self-motivation, ind

Question 5

Training objectives provide a focus for the efforts of the trainer and the trainees, as well as

Accepted Answer

A)  input for Markov analysis. 
B)  performance analysis techniques. 
C)  a benchmark for evaluating the success of the training program. 
D)  orientation topics. 
E)  data for the task analysis record form data. 
A)  input for Markov analysis. 
B)  performance analysis techniques. 
C)  a benchmark for evaluating the success of the training program. 
D)  orientation topics. 
E)  data for the task analysis record form data.

Question 6

More employers today are also taking advantage of the fact that training can strengthen employee

Accepted Answer

A)  absenteeism. 
B)  turnover. 
C)  quality. 
D)  complacency. 
E)  commitment. 
A)  absenteeism. 
B)  turnover. 
C)  quality. 
D)  complacency. 
E)  commitment.

Question 7

A technique for determining the training needs of current employees is

Accepted Answer

A)  questionnaires. 
B)  task analysis. 
C)  training analysis. 
D)  motivation analysis. 
E)  performance analysis. 
A)  questionnaires. 
B)  task analysis. 
C)  training analysis. 
D)  motivation analysis. 
E)  performance analysis.

Question 8

You have recently been hired as the human resources director of a retailer operating across Canada.One of your first priorities is to determine whether training is an issue in some stores that are not meeting expectations for sales.How will you determine if there is a need for training at these stores?

Accepted Answer

Two points for stating that the objectiv

Question 9

On-the-job training involves having a person learn a job by actually working at it.

Accepted Answer

A) True 
 B)False

Question 10

Members of designated groups should have as much chance of successfully completing the training program as others to prevent any

Accepted Answer

A)  job instruction training. 
B)  on-the-job training. 
C)  unreliable results. 
D)  grievance actions. 
E)  discrimination. 
A)  job instruction training. 
B)  on-the-job training. 
C)  unreliable results. 
D)  grievance actions. 
E)  discrimination.

Question 11

The following are all functions of programmed learning except

Accepted Answer

A)  presenting questions or problems to the learner. 
B)  permitting the trainee to perform on the job. 
C)  presenting facts to the learner. 
D)  providing feedback on the accuracy of his or her answers. 
E)  allowing the person to respond. 
A)  presenting questions or problems to the learner. 
B)  permitting the trainee to perform on the job. 
C)  presenting facts to the learner. 
D)  providing feedback on the accuracy of his or her answers. 
E)  allowing the person to respond.

Question 12

Executive integration is of critical importance to a productive relationship between a new executive and the business.

Accepted Answer

A) True 
 B)False

Question 13

The key factors in employee retention today are
an organizational culture that values and nurtures talented employees.
employees who understand what motivates them.
fair processes in "people" decisions.
an organizational culture that values and nurtures talented employees and fair processes in "people' decisions.
lifelong learning opportunities.

Accepted Answer

an organizational culture that

Question 14

The person with the primary responsibility of managing an employee's career with an organization is
the employee's manager.
the employee.
human resources.
executive leadership.
the employee's mentor, either inside or outside the organization.

Accepted Answer

The answer of The person with the primary responsibility of...

Question 15

Development is training of a

Accepted Answer

A)  immediate nature. 
B)  technical nature. 
C)  specific strategic nature. 
D)  short-term nature. 
E)  long-term nature. 
A)  immediate nature. 
B)  technical nature. 
C)  specific strategic nature. 
D)  short-term nature. 
E)  long-term nature.

Question 16

Effective training needs analysis results in

Accepted Answer

A)  task analysis. 
B)  performance analysis. 
C)  concrete, measurable training objectives. 
D)  performance standards. 
E)  excellent job performance. 
A)  task analysis. 
B)  performance analysis. 
C)  concrete, measurable training objectives. 
D)  performance standards. 
E)  excellent job performance.

Question 17

The first step in a training program is to determine

Accepted Answer

A)  on-the-job training. 
B)  the number of trainees. 
C)  training needs. 
D)  job instruction training. 
E)  training evaluation. 
A)  on-the-job training. 
B)  the number of trainees. 
C)  training needs. 
D)  job instruction training. 
E)  training evaluation.

Question 18

A training method that joins two or more distant groups using a combination of audio and visual equipment is called

Accepted Answer

A)  computer program training. 
B)  videoconferencing. 
C)  programmed learning. 
D)  on-the-job training. 
E)  job instruction training. 
A)  computer program training. 
B)  videoconferencing. 
C)  programmed learning. 
D)  on-the-job training. 
E)  job instruction training.

Question 19

In column three of a task analysis record form, the standards of performance should be

Accepted Answer

A)  as loose as possible. 
B)  tightly woven. 
C)  randomly selected. 
D)  stated in measurable terms. 
E)  estimated. 
A)  as loose as possible. 
B)  tightly woven. 
C)  randomly selected. 
D)  stated in measurable terms. 
E)  estimated.

Question 20

A new employee's supervisor orients the employee by

Accepted Answer

A)  explaining the exact nature of the job. 
B)  explaining the retirement plan. 
C)  taking the entire work group out to lunch. 
D)  conducting an appraisal session. 
E)  conducting an exit interview. 
A)  explaining the exact nature of the job. 
B)  explaining the retirement plan. 
C)  taking the entire work group out to lunch. 
D)  conducting an appraisal session. 
E)  conducting an exit interview.

Training is part of an organization's

The technique used when verifying whether there is a significant performance deficiency, and determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee), is called

Any of the following may be problems with an orientation program except

Training objectives provide a focus for the efforts of the trainer and the trainees, as well as

More employers today are also taking advantage of the fact that training can strengthen employee

A technique for determining the training needs of current employees is

On-the-job training involves having a person learn a job by actually working at it.

Members of designated groups should have as much chance of successfully completing the training program as others to prevent any

The following are all functions of programmed learning except

Executive integration is of critical importance to a productive relationship between a new executive and the business.

The person with the primary responsibility of managing an employee's career with an organization is the employee's manager. the employee. human resources. executive leadership. the employee's mentor, either inside or outside the organization.

Development is training of a

Effective training needs analysis results in

The first step in a training program is to determine

A training method that joins two or more distant groups using a combination of audio and visual equipment is called

In column three of a task analysis record form, the standards of performance should be

A new employee's supervisor orients the employee by

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning and Recruitment

Selection

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement Communication and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

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Exam 6: Orientation and Training

Training is part of an organization's

The technique used when verifying whether there is a significant performance deficiency, and determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee), is called

Any of the following may be problems with an orientation program except

Training objectives provide a focus for the efforts of the trainer and the trainees, as well as

More employers today are also taking advantage of the fact that training can strengthen employee

A technique for determining the training needs of current employees is

On-the-job training involves having a person learn a job by actually working at it.

Members of designated groups should have as much chance of successfully completing the training program as others to prevent any

The following are all functions of programmed learning except

Executive integration is of critical importance to a productive relationship between a new executive and the business.

The person with the primary responsibility of managing an employee's career with an organization is the employee's manager. the employee. human resources. executive leadership. the employee's mentor, either inside or outside the organization.

Development is training of a

Effective training needs analysis results in

The first step in a training program is to determine

A training method that joins two or more distant groups using a combination of audio and visual equipment is called

In column three of a task analysis record form, the standards of performance should be

A new employee's supervisor orients the employee by

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning and Recruitment

Selection

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement Communication and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters