Question 1

The following are all steps in an employee's training program except

Accepted Answer

A)  evaluating the training. 
B)  assessing training needs. 
C)  designing the training program. 
D)  validating the training program. 
E)  attending the orientation program. 
A)  evaluating the training. 
B)  assessing training needs. 
C)  designing the training program. 
D)  validating the training program. 
E)  attending the orientation program.

Question 2

Tech Solutions Inc.is a software development firm that is considering implementing a Web-based training program for experienced software developers who will be working on a new program for the company.Tech Solutions wishes the training program students to be from its offices located in Toronto, Canada; Shanghai, China; and Kuala Lumpur, Malaysia.The e-learning training technique is ideal for which of the following reasons?

Accepted Answer

A)  It is only slightly less costly than traditional classroom-based training. 
B)  It provides these busy professionals with flexibility in scheduling training sessions. 
C)  Research shows students do not have to be highly motivated to complete the training. 
D)  There is no instructional consistency. 
E)  It is blended learning. 
A)  It is only slightly less costly than traditional classroom-based training. 
B)  It provides these busy professionals with flexibility in scheduling training sessions. 
C)  Research shows students do not have to be highly motivated to complete the training. 
D)  There is no instructional consistency. 
E)  It is blended learning.

Question 3

The first step in performance analysis is to appraise the employee's performance since, to improve it, the firm must first determine the person's current performance compared to

Accepted Answer

A)  what it should be. 
B)  co-workers' performance. 
C)  what it really is. 
D)  work group performance. 
E)  managerial performance. 
A)  what it should be. 
B)  co-workers' performance. 
C)  what it really is. 
D)  work group performance. 
E)  managerial performance.

Question 4

Web-based training costs about ________ less than traditional classroom-based training.

Accepted Answer

A)  80% 
B)  40% 
C)  20% 
D)  50% 
E)  5% 
A)  80% 
B)  40% 
C)  20% 
D)  50% 
E)  5%

Question 5

The ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization and its departments is

Accepted Answer

A)  performance appraisal. 
B)  affirmative action. 
C)  job evaluation. 
D)  socialization. 
E)  culture. 
A)  performance appraisal. 
B)  affirmative action. 
C)  job evaluation. 
D)  socialization. 
E)  culture.

Question 6

A useful step-by-step instruction approach for a trainer giving a new employee on-the-job training includes performance tryout as the first step.

Accepted Answer

A) True 
 B)False

Question 7

Under Canadian human rights legislation, several aspects of training programs must be assessed with an eye toward the program's impact on

Accepted Answer

A)  reverse discrimination. 
B)  white males. 
C)  company profits. 
D)  highly educated workers. 
E)  designated group members. 
A)  reverse discrimination. 
B)  white males. 
C)  company profits. 
D)  highly educated workers. 
E)  designated group members.

Question 8

You have just been hired as the director of human resources at a sportswear retailer.The employee handbook states that "all employees will have the benefits listed in the handbook for as long as they are employed with the company." In revising the contents of the employee handbook, it is an important component of your role to be aware of which of the following?

Accepted Answer

A)  Employee handbooks should not form part of the orientation process. 
B)  It should not be a job requirement that employees review the handbook. 
C)  In employee dismissal situations courts rarely review handbooks. 
D)  Courts have found certain terms in employee handbooks to constitute terms of the employment contract and, therefore, the company is at legal risk if it decides to alter the benefits package in the future. 
E)  It is a best practice to keep benefits static over time. 
A)  Employee handbooks should not form part of the orientation process. 
B)  It should not be a job requirement that employees review the handbook. 
C)  In employee dismissal situations courts rarely review handbooks. 
D)  Courts have found certain terms in employee handbooks to constitute terms of the employment contract and, therefore, the company is at legal risk if it decides to alter the benefits package in the future. 
E)  It is a best practice to keep benefits static over time.

Question 9

The state which results from the discrepancy between what the new employee expected from his or her new job and the realities of it is

Accepted Answer

A)  reality shock. 
B)  job instruction training. 
C)  affirmative action. 
D)  mentoring. 
E)  socialization. 
A)  reality shock. 
B)  job instruction training. 
C)  affirmative action. 
D)  mentoring. 
E)  socialization.

Question 10

People have three main learning styles, one of which is

Accepted Answer

A)  similarities. 
B)  visual. 
C)  presenting. 
D)  organizing. 
E)  differences. 
A)  similarities. 
B)  visual. 
C)  presenting. 
D)  organizing. 
E)  differences.

Question 11

Employee orientation refers to the discrepancy between what the new employee expects from his/her new job and the realities of it.

Accepted Answer

A) True 
 B)False

Question 12

The last column of the task analysis record form indicates whether the task is best learned from

Accepted Answer

A)  job instruction training. 
B)  on-the-job training. 
C)  on- or off-the-job training. 
D)  vestibule training. 
E)  simulated training. 
A)  job instruction training. 
B)  on-the-job training. 
C)  on- or off-the-job training. 
D)  vestibule training. 
E)  simulated training.

Question 13

In today's service-based economy, a company's most important assets are often

Accepted Answer

A)  cash. 
B)  plant facilities. 
C)  office premises. 
D)  highly knowledgeable workers. 
E)  machinery. 
A)  cash. 
B)  plant facilities. 
C)  office premises. 
D)  highly knowledgeable workers. 
E)  machinery.

Question 14

When an employee actually learns a job by performing it, it is called

Accepted Answer

A)  computerized training. 
B)  job instruction training. 
C)  vestibule training. 
D)  on-the-job training. 
E)  distance learning. 
A)  computerized training. 
B)  job instruction training. 
C)  vestibule training. 
D)  on-the-job training. 
E)  distance learning.

Question 15

Employees seek transfers for all of the following reasons except
enhancement of family life.
a more interesting job.
personal enrichment.
better location of work.
greater possibility of advancement.

Accepted Answer

enhancemen

Question 16

A person's aptitudes, such as intelligence and mathematical ability, are often measured with
career testing.
an essay on their most enjoyable occupational task.
the general aptitude test battery.
intelligence testing.
talent testing.

Accepted Answer

the genera

Question 17

E-learning is the delivery and administration of learning opportunities and support via videoconferencing to enhance employee performance.

Accepted Answer

A) True 
 B)False

Question 18

According to John Holland, most people have only one orientation, which makes career choices fairly straightforward for them.

Accepted Answer

A) True 
 B)False

Question 19

The most important promotion-related decisions are
whether or not the promotion will involve a transfer.
whether to take future potential into account.
whether the promotion process will be formal or informal.
whether promotion will be based on seniority or competence or some combination of the two.
how competence will be defined and measured.

Accepted Answer

whether promotion wi

Question 20

Simulated training is a technique in which trainees learn on actual equipment.

Accepted Answer

A) True 
 B)False

The following are all steps in an employee's training program except

The first step in performance analysis is to appraise the employee's performance since, to improve it, the firm must first determine the person's current performance compared to

Web-based training costs about ________ less than traditional classroom-based training.

The ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization and its departments is

A useful step-by-step instruction approach for a trainer giving a new employee on-the-job training includes performance tryout as the first step.

Under Canadian human rights legislation, several aspects of training programs must be assessed with an eye toward the program's impact on

The state which results from the discrepancy between what the new employee expected from his or her new job and the realities of it is

People have three main learning styles, one of which is

Employee orientation refers to the discrepancy between what the new employee expects from his/her new job and the realities of it.

The last column of the task analysis record form indicates whether the task is best learned from

In today's service-based economy, a company's most important assets are often

When an employee actually learns a job by performing it, it is called

Employees seek transfers for all of the following reasons except enhancement of family life. a more interesting job. personal enrichment. better location of work. greater possibility of advancement.

A person's aptitudes, such as intelligence and mathematical ability, are often measured with career testing. an essay on their most enjoyable occupational task. the general aptitude test battery. intelligence testing. talent testing.

E-learning is the delivery and administration of learning opportunities and support via videoconferencing to enhance employee performance.

According to John Holland, most people have only one orientation, which makes career choices fairly straightforward for them.

Simulated training is a technique in which trainees learn on actual equipment.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning and Recruitment

Selection

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement Communication and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 6: Orientation and Training

The following are all steps in an employee's training program except

The first step in performance analysis is to appraise the employee's performance since, to improve it, the firm must first determine the person's current performance compared to

Web-based training costs about ________ less than traditional classroom-based training.

The ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization and its departments is

A useful step-by-step instruction approach for a trainer giving a new employee on-the-job training includes performance tryout as the first step.

Under Canadian human rights legislation, several aspects of training programs must be assessed with an eye toward the program's impact on

The state which results from the discrepancy between what the new employee expected from his or her new job and the realities of it is

People have three main learning styles, one of which is

Employee orientation refers to the discrepancy between what the new employee expects from his/her new job and the realities of it.

The last column of the task analysis record form indicates whether the task is best learned from

In today's service-based economy, a company's most important assets are often

When an employee actually learns a job by performing it, it is called

Employees seek transfers for all of the following reasons except enhancement of family life. a more interesting job. personal enrichment. better location of work. greater possibility of advancement.

A person's aptitudes, such as intelligence and mathematical ability, are often measured with career testing. an essay on their most enjoyable occupational task. the general aptitude test battery. intelligence testing. talent testing.

E-learning is the delivery and administration of learning opportunities and support via videoconferencing to enhance employee performance.

According to John Holland, most people have only one orientation, which makes career choices fairly straightforward for them.

Simulated training is a technique in which trainees learn on actual equipment.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning and Recruitment

Selection

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement Communication and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters