Exam 7: Survey Measurement Scales
Exam 1: Introducing Marketing Research84 Questions
Exam 2: The Marketing Research Process85 Questions
Exam 3: Research Design135 Questions
Exam 4: Using Secondary Data and Online Information Databases102 Questions
Exam 5: Qualitative Research Methods90 Questions
Exam 6: Quantitative Data Collection Methods89 Questions
Exam 7: Survey Measurement Scales91 Questions
Exam 8: Questionnaire Design95 Questions
Exam 9: Sampling95 Questions
Exam 10: Data Collection and Basic Descriptive Statistics99 Questions
Exam 11: Population Estimates and Hypothesis Testing80 Questions
Exam 12: Testing of Differences80 Questions
Exam 13: Relationships Between Variables102 Questions
Exam 14: Communicating the Research Results90 Questions
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Which type of scaled-response format contains bipolar words such as "hot-cold," "wet-dry," "convenient-inconvenient," and so on?
Free
(Multiple Choice)
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Correct Answer:
C
Categorical scales represent scales that are either nominal or ordinal.
Free
(True/False)
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Correct Answer:
True
A respondent has an income of less than $10,000 but states he earns more than $100,000 during an interview. This is an example of low-reliability.
Free
(True/False)
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Correct Answer:
False
If a question is designed to measure a construct, for example, "intentions to buy a new product," and the question appears to ask this in a straightforward manner, the measurement would be said to have:
(Multiple Choice)
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Because they measure psychological constructs of consumers, such as attitudes, opinions, and feelings, these unobservable constructs are best measured with:
(Multiple Choice)
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If a researcher wanted the respondent to answer an open-ended question with no additional information, one would likely use a(n):
(Multiple Choice)
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When the distances between scale descriptors are absolute and known, the scale is said to possess the characteristic of description.
(True/False)
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Which single characteristic is unique to nominal level of measurement?
(Multiple Choice)
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A summated scale is one in which the number of checked responses, yes-no scale, in a list of constructs, will be counted for each respondent, and that number will stand as the metric measure of the construct.
(True/False)
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Reader's Digest conducts an annual survey across 18 different European countries and asks respondents to rate brands across 30 product categories. The questions ask the consumers to rate the brands from 1 to 5 on each of the following: quality, value, strong image, and understanding consumer needs. This is an example of a(n):
(Multiple Choice)
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Sometimes the nature of the property being measured determines the question response format, for example, for marital status is a multiple-choice categorical response format is appropriate.
(True/False)
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The descriptors "less-than", "greater-than", and/or "equal to" are distinctions of:
(Multiple Choice)
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Validity is best illustrated by which of the following statements?
(Multiple Choice)
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If a researcher's construct is opinion then a Likert scale is used.
(True/False)
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Which of the following scaled-response formats is good for measuring store, company, or brand images because many marketing stimuli have meaning, mental associations, or connotations?
(Multiple Choice)
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The text discussed a study that was done on cultural differences among respondents with respect to scale responses. It found that in some cultures extremism is valued, and in some others "going along with the crowd" is expected.
(True/False)
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An open-ended question presents no response options to the respondent.
(True/False)
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