Exam 8: Information Technology and Control

Which of the following is (are) a comprehensive management control system that balances traditional financial measures with operational measures relating to a company's critical success factors?

Compare executive information systems and decision support systems.

Who is typically concerned with well-defined problems about operational issues and past events?

Which of the following are typically based on software that can convert large amounts of complex data into pertinent information and provide that information to top managers in a timely fashion?

Data and information are NOT synonymous terms.

Which of the following terms refers to the use of huge databases that combine all of a company's data and allow users to access the data directly, create reports, and obtain responses to what-if questions?

The components of the scorecard are designed in an integrative manner so that they reinforce one another and link short-term actions with long-term strategic goals.

EIS collects data from transactions such as sales, purchases, and inventory changes, and stores them in a database.

Management information systems facilitate rapid and effective decision making.

The MIS is supported by the organization's transaction processing systems and by organizational databases.

Which of the following specify standards for employee participation, teamwork, and problem solving?

Realizing that managers spend about 80% of their time exchanging information, develop and defend your own theory or strategy for managing knowledge.

Approaches for explicit knowledge management include the use of dialogue and communities of practice.

Tacit knowledge is formal, systematic knowledge that can be written down and passed on to others.

Describe each subsystem of management control systems.

What happens to most activities in a modular structure?

Take a position relative to this statement: "The more data a manager has, the better his or her decision making will be. The more, the better!" Defend your position.

How can information technology be used as a strategic weapon in business today?

Describe ERP systems.

An important aspect of the EIS is the supply chain, which means managing the sequence of suppliers and purchasers covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.