Exam 2: Strategy, Organizational Design, and Effectiveness

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The rational goal emphasis incorporates the values of an internal focus and a flexible structure, whereas the internal process emphasis reflects the values of internal focus and structural control.

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The primary responsibility of top management is to determine an organization's goals, strategy, and design, therein adapting the organization to a changing environment.

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The reactor strategy is a strategy because it responds to environmental threats and opportunities in a strategic fashion.

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Which of the following notions is Miles and Snow's strategy typology based on?

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You have just been hired by a large organization to serve as a first-line supervisor, but because you are in an influential department, you have the opportunity to meet the top managers at a company party and to speak with the CEO about his or her responsibilities. Knowing the responsibilities and types of decisions made by top management as we studied them in organizational theory, what would you discuss about the organization with the CEO?

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The chief of one police force emphasizes the number of arrests while another police chief emphasizes community outreach. Which effectiveness value is the second police chief most likely using?

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Which of the following best explains Porter's differentiation strategy?

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Goals and strategies are usually fixed and remain unchanged once top management agrees upon them.

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Differentiation is the strategy that is specifically designed for organizations to innovate, take risks, and grow.

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Some people believe that athletics is overemphasized in universities; others believe that it is underemphasized. How would you go about measuring the effectiveness of a university relative to its athletics program?

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Mini-Markets wants to capture 25% of the convenience market business in PEI. What type of goal is illustrated by this example?

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Organizational mission and operational goals are the same thing.

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Which term refers to a plan for interacting with the competitive environment to achieve organizational goals?

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Which of the following includes the training, promotion, safety, and individual personal growth?

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Based on the following description, put the strategy of Granite Rock Company into a theoretical context and explain its approach in "textbook terms." We know that Granite Rock tracks its actual operations in at least 40 measurable ways, each plotted and posted on graphs and charts at every plant. The company surveys customers to rate itself and competitors, and aims to outperform the group average by 33%. When Granite Rock doesn't achieve its goal, management charts the daily operations, and are assured that their employees will see a negative and want to do something about it.

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What is the primary responsibility of top management?

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In an introductory management course, the professor was quoted as saying that "organizational effectiveness is simply the degree to which the organization achieves its pre-set goals." Is he correct?

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Which of the following best describes the goal approach to measuring effectiveness?

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Which of the following are models for formulating organizational strategies?

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A differentiation strategy calls for a learning approach, whereas a low-cost strategy should be paired with an efficiency approach.

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