Exam 6: Collecting, Analyzing, and Feeding Back Diagnostic Information

The question, "how satisfied are you with your work group?" was asked of five groups using a five-point scale where 1= very dissatisfied and 5 = very satisfied. Which group is most satisfied?

Data analysis is usually guided by

Which question does the OD practitioner ask when developing a diagnostic relationship?

Which of the following is not important for OD practioners to address before collecting data from members of an organization?

Under what conditions are quantitative tools useful in analyzing data? Qualitative tools?

Force field analysis is a quantitative technique for analyzing data.

The relationship between consultant and organization is often neglected in planning and executing diagnosis.

Questionnaires allow the consultant flexibility in data gathering since they typically do not have fixed response categories.

Which method of gathering data is the most "objective"?

The OD practitioner should not share the entire purpose of data gathering with members of the organization.

Establishing a "diagnostic relationship" refers to

Which is not a goal of data collection?

Questionnaires are often used because

Unobtrusive measures include archives and other company records.

Quantitative measures of one group's behavior can be useful even without a comparison group.

Unobtrusive measures provide a highly subjective view of how the organization functions.

A correlation coefficient clearly establishes cause and effect between two variables.

Observations can be particularly helpful in diagnosing

Describe the advantages and disadvantages of the various methods of data collection.

Interview data can be collected and analyzed quickly.