Question 1

Company attendance records are an example of a subjective performance measure.

Accepted Answer

A) True 
 B)False

Question 2

________ is not related to task performance or creativity.

Accepted Answer

The answer of ________ is not related to task performance...

Question 3

The morning bias refers to employees who give higher performance ratings in the morning than in the afternoon.

Accepted Answer

A) True 
 B)False

Question 4

Projection is the tendency to act differently from the way we feel; to put on a false face,so to speak.

Accepted Answer

A) True 
 B)False

Question 5

What does a morning bias refer to?

Accepted Answer

A) Employees who work on morning shifts receive higher job performance ratings. 
B) Employees who work on night shifts receive lower job performance ratings. 
C) Employees with late start times receive lower job performance ratings. 
D) Employees receive higher job performance ratings when the ratings are made in the morning. 
E) Employees perform better in the morning than later in the day. 
A) Employees who work on morning shifts receive higher job performance ratings. 
B) Employees who work on night shifts receive lower job performance ratings. 
C) Employees with late start times receive lower job performance ratings. 
D) Employees receive higher job performance ratings when the ratings are made in the morning. 
E) Employees perform better in the morning than later in the day.

Question 6

The morning bias occurs because employees with late start times are perceived as

Accepted Answer

A) more conscientious. 
B) less conscientious. 
C) more agreeable. 
D) less agreeable. 
E) more extraverted. 
A) more conscientious. 
B) less conscientious. 
C) more agreeable. 
D) less agreeable. 
E) more extraverted.

Question 7

"I don't really like you very much,and this causes me to overlook a number of your good qualities." This is an example of

Accepted Answer

A) implicit personality theory. 
B) harshness. 
C) stereotyping. 
D) the halo effect. 
E) central tendency. 
A) implicit personality theory. 
B) harshness. 
C) stereotyping. 
D) the halo effect. 
E) central tendency.

Question 8

The Devious Employment Agency uses a trick to get companies to hire its candidates.If it only has a marginal candidate,it sends over two real duds before sending over this marginal person.Which perceptual reaction is the Devious manager relying on to get the marginal candidate hired?

Accepted Answer

A) Contrast effect 
B) Halo effect 
C) Leniency 
D) Central trait 
E) Actor-observer effect 
A) Contrast effect 
B) Halo effect 
C) Leniency 
D) Central trait 
E) Actor-observer effect

Question 9

According to the text,a performance rater who overlooks gross errors on the part of employees is engaging in leniency.

Accepted Answer

A) True 
 B)False

Question 10

________ bias can overcome the tendency for actors to attribute their behaviour to situational factors.

Accepted Answer

The answer of ________ bias can overcome the tendency for...

Question 11

The contrast effect is the tendency for interviewers to select candidates who are very different from themselves.

Accepted Answer

A) True 
 B)False

Question 12

What are some of the competitive advantages available to organizations which value and manage a diverse workforce?

Accepted Answer

Six advantages or "arguments" are presen

Question 13

The competition for talent has become intense and you need to make sure that every job applicant who applies for a job will stay interested in the job and will want to work for your organization.What can you do to make sure that job applicants have positive perceptions of the recruitment and selection process and of the organization?

Accepted Answer

Applicants interpret recruitment experie

Question 14

Among various selection procedures,which ones are perceived most favourably?

Accepted Answer

A) Employment interviews and personality tests 
B) Personality tests and honesty tests 
C) Employment interviews and work samples 
D) Personality tests and work samples 
E) Work samples and honesty tests 
A) Employment interviews and personality tests 
B) Personality tests and honesty tests 
C) Employment interviews and work samples 
D) Personality tests and work samples 
E) Work samples and honesty tests

Question 15

Personal identity is based on our unique characteristics,such as our interests,abilities,and traits.

Accepted Answer

A) True 
 B)False

Question 16

Taylor is seldom absent,her co-workers are seldom absent,and she was seldom absent in her previous job.What kind of attribution is her manager likely to make?

Accepted Answer

A) Disposition 
B) Situation 
C) Temporary situation 
D) Temporary disposition 
E) It depends on other factors. 
A) Disposition 
B) Situation 
C) Temporary situation 
D) Temporary disposition 
E) It depends on other factors.

Question 17

A rating scale that gives very specific examples of good,average,and poor performance is known as a

Accepted Answer

A) behaviourally specific rating scale. 
B) behaviourally diverse rating scale. 
C) behaviourally based rating scale. 
D) behaviourally anchored rating scale. 
E) behaviourally oriented rating scale. 
A) behaviourally specific rating scale. 
B) behaviourally diverse rating scale. 
C) behaviourally based rating scale. 
D) behaviourally anchored rating scale. 
E) behaviourally oriented rating scale.

Question 18

Although there were considerable performance differences among his employees,Chester rated them all about average.Chester committed the ________ rater error.

Accepted Answer

The answer of Although there were considerable performance differences among...

Question 19

Retail stores have higher customer satisfaction and productivity when their employees represent the ethnicity of their

Accepted Answer

A) community. 
B) country. 
C) customers. 
D) city. 
E) all of the above 
A) community. 
B) country. 
C) customers. 
D) city. 
E) all of the above

Question 20

Describe four common biases which may influence the impressions that we form of others.

Accepted Answer

There are actually six biases

Company attendance records are an example of a subjective performance measure.

________ is not related to task performance or creativity.

The morning bias refers to employees who give higher performance ratings in the morning than in the afternoon.

Projection is the tendency to act differently from the way we feel; to put on a false face,so to speak.

What does a morning bias refer to?

The morning bias occurs because employees with late start times are perceived as

"I don't really like you very much,and this causes me to overlook a number of your good qualities." This is an example of

The Devious Employment Agency uses a trick to get companies to hire its candidates.If it only has a marginal candidate,it sends over two real duds before sending over this marginal person.Which perceptual reaction is the Devious manager relying on to get the marginal candidate hired?

According to the text,a performance rater who overlooks gross errors on the part of employees is engaging in leniency.

________ bias can overcome the tendency for actors to attribute their behaviour to situational factors.

The contrast effect is the tendency for interviewers to select candidates who are very different from themselves.

What are some of the competitive advantages available to organizations which value and manage a diverse workforce?

Among various selection procedures,which ones are perceived most favourably?

Personal identity is based on our unique characteristics,such as our interests,abilities,and traits.

Taylor is seldom absent,her co-workers are seldom absent,and she was seldom absent in her previous job.What kind of attribution is her manager likely to make?

A rating scale that gives very specific examples of good,average,and poor performance is known as a

Although there were considerable performance differences among his employees,Chester rated them all about average.Chester committed the ________ rater error.

Retail stores have higher customer satisfaction and productivity when their employees represent the ethnicity of their

Describe four common biases which may influence the impressions that we form of others.

Organizational Behaviour and Management

Personality and Learning

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 3: Perception, Attribution, and Diversity

Company attendance records are an example of a subjective performance measure.

________ is not related to task performance or creativity.

The morning bias refers to employees who give higher performance ratings in the morning than in the afternoon.

Projection is the tendency to act differently from the way we feel; to put on a false face,so to speak.

What does a morning bias refer to?

The morning bias occurs because employees with late start times are perceived as

"I don't really like you very much,and this causes me to overlook a number of your good qualities." This is an example of

The Devious Employment Agency uses a trick to get companies to hire its candidates.If it only has a marginal candidate,it sends over two real duds before sending over this marginal person.Which perceptual reaction is the Devious manager relying on to get the marginal candidate hired?

According to the text,a performance rater who overlooks gross errors on the part of employees is engaging in leniency.

________ bias can overcome the tendency for actors to attribute their behaviour to situational factors.

The contrast effect is the tendency for interviewers to select candidates who are very different from themselves.

What are some of the competitive advantages available to organizations which value and manage a diverse workforce?

Among various selection procedures,which ones are perceived most favourably?

Personal identity is based on our unique characteristics,such as our interests,abilities,and traits.

Taylor is seldom absent,her co-workers are seldom absent,and she was seldom absent in her previous job.What kind of attribution is her manager likely to make?

A rating scale that gives very specific examples of good,average,and poor performance is known as a

Although there were considerable performance differences among his employees,Chester rated them all about average.Chester committed the ________ rater error.

Retail stores have higher customer satisfaction and productivity when their employees represent the ethnicity of their

Describe four common biases which may influence the impressions that we form of others.

Organizational Behaviour and Management

Personality and Learning

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters