Question 1

To increase group cohesiveness,make the group extremely difficult to get into.

Accepted Answer

A) True 
 B)False

Question 2

What elements can lead to role ambiguity?

Accepted Answer

A) Organizational factors, individual factors, role senders, 
B) Individual factors, role senders, focal person 
C) Organizational factors, individual factors, focal person 
D) Organizational factors, role senders, focal person 
E) Individual factors, group factors, organizational factors 
A) Organizational factors, individual factors, role senders, 
B) Individual factors, role senders, focal person 
C) Organizational factors, individual factors, focal person 
D) Organizational factors, role senders, focal person 
E) Individual factors, group factors, organizational factors

Question 3

On which task is the presence of only one poor performer most likely to damage group performance?

Accepted Answer

A) Conjunctive 
B) Disjunctive 
C) Reflexive 
D) Additive 
E) Complexive 
A) Conjunctive 
B) Disjunctive 
C) Reflexive 
D) Additive 
E) Complexive

Question 4

________ are positions in a group that have attached to them a set of expected behaviours.

Accepted Answer

The answer of ________ are positions in a group that...

Question 5

An important characteristic of virtual teams is that the members do not need to get to know each other.

Accepted Answer

A) True 
 B)False

Question 6

Members of your organization are complaining that they are not sure how they should be performing their job and what methods they should be using to perform it.You have been assigned the task of finding out more about this problem in terms of what it is,what causes it,the consequences it can have,and how it can be prevented.What will you tell management about these issues?

Accepted Answer

The problem is role ambiguity.Role ambig

Question 7

Connie Gersick's research resulted in which of the following?

Accepted Answer

A) Typical stages of group development 
B) Punctuated equilibrium model 
C) Model of the role assumption process 
D) Model of group cohesiveness 
E) Model of factors that influence work group effectiveness 
A) Typical stages of group development 
B) Punctuated equilibrium model 
C) Model of the role assumption process 
D) Model of group cohesiveness 
E) Model of factors that influence work group effectiveness

Question 8

Virtual teams are

Accepted Answer

A) groups that exist throughout an organization and include customers and suppliers. 
B) groups that use technology to accomplish their tasks and communicate with other groups in the organization. 
C) groups of people who have expertise in technology and are always available when a task needs to be completed. 
D) groups that use technology to communicate and collaborate across time, space, and organizational boundaries. 
E) groups of individuals who are always available when the organization needs to form a team. 
A) groups that exist throughout an organization and include customers and suppliers. 
B) groups that use technology to accomplish their tasks and communicate with other groups in the organization. 
C) groups of people who have expertise in technology and are always available when a task needs to be completed. 
D) groups that use technology to communicate and collaborate across time, space, and organizational boundaries. 
E) groups of individuals who are always available when the organization needs to form a team.

Question 9

Shared beliefs that a team can successfully perform a given task is known as

Accepted Answer

A) group cohesiveness. 
B) superordinate goals. 
C) shared mental models. 
D) collective efficacy. 
E) social norms. 
A) group cohesiveness. 
B) superordinate goals. 
C) shared mental models. 
D) collective efficacy. 
E) social norms.

Question 10

Expectations that social units have regarding the behaviour of others are called ________.

Accepted Answer

The answer of Expectations that social units have regarding the...

Question 11

In the stage model of group development,conflict is a particular problem

Accepted Answer

A) in the stage before norming. 
B) in the forming stage. 
C) in the adjourning stage. 
D) in the stage after norming. 
E) in the performing stage. 
A) in the stage before norming. 
B) in the forming stage. 
C) in the adjourning stage. 
D) in the stage after norming. 
E) in the performing stage.

Question 12

In many cases,virtual teams falter not due to weak technical skills but due to poor communication and cooperation.

Accepted Answer

A) True 
 B)False

Question 13

Virtual teams are more likely to share unique information than face-to-face teams.

Accepted Answer

A) True 
 B)False

Question 14

The first-line supervisor who serves as the interface between "management" and "the workers" is most likely to experience ________ role conflict when labour relations are poor.

Accepted Answer

A) intrasender 
B) intersender 
C) boundary 
D) person-role 
E) status 
A) intrasender 
B) intersender 
C) boundary 
D) person-role 
E) status

Question 15

Employees who straddle the boundary between the organization and its clients or customers are especially likely to encounter what form of role conflict?

Accepted Answer

A) Intrasender role conflict 
B) Intersender role conflict 
C) Interrole conflict 
D) Person-role conflict 
E) All of the above 
A) Intrasender role conflict 
B) Intersender role conflict 
C) Interrole conflict 
D) Person-role conflict 
E) All of the above

Question 16

As group size increases,the time available for verbal participation by each member increases.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is most accurate about virtual teams compared to face-to-face teams?

Accepted Answer

A) Virtual teams engage in a larger volume of information sharing but are more likely to share unique information. 
B) Virtual teams engage in a lower volume of information sharing and are less likely to share unique information. 
C) Virtual teams engage in a larger volume of information sharing and are less likely to share unique information. 
D) Virtual teams engage in a lower volume of information sharing but are more likely to share unique information. 
E) Virtual teams engage in a lower volume of information sharing that is more likely to be redundant information. 
A) Virtual teams engage in a larger volume of information sharing but are more likely to share unique information. 
B) Virtual teams engage in a lower volume of information sharing and are less likely to share unique information. 
C) Virtual teams engage in a larger volume of information sharing and are less likely to share unique information. 
D) Virtual teams engage in a lower volume of information sharing but are more likely to share unique information. 
E) Virtual teams engage in a lower volume of information sharing that is more likely to be redundant information.

Question 18

Lisa is a very religious person whose boss tells her to offer an illegal bribe to a government official to obtain a lucrative contract.What kind of role conflict is she experiencing?

Accepted Answer

A) Person-role 
B) Interrole 
C) Intrasender 
D) Intersender 
E) Role ambiguity 
A) Person-role 
B) Interrole 
C) Intrasender 
D) Intersender 
E) Role ambiguity

Question 19

Which of the following is an example of process loss?

Accepted Answer

A) No one in the group could remember how to work the video machine. 
B) Because the group was so large, communication became a problem. 
C) After losing the game, the team was much less cohesive. 
D) After they failed to land the big contract, the status of the sales staff decreased. 
E) The source of the quality problems could have originated in any one of three separate departments. 
A) No one in the group could remember how to work the video machine. 
B) Because the group was so large, communication became a problem. 
C) After losing the game, the team was much less cohesive. 
D) After they failed to land the big contract, the status of the sales staff decreased. 
E) The source of the quality problems could have originated in any one of three separate departments.

Question 20

The manager who can't make up her mind will likely cause her employee to experience intrasender role conflict.

Accepted Answer

A) True 
 B)False

To increase group cohesiveness,make the group extremely difficult to get into.

What elements can lead to role ambiguity?

On which task is the presence of only one poor performer most likely to damage group performance?

________ are positions in a group that have attached to them a set of expected behaviours.

An important characteristic of virtual teams is that the members do not need to get to know each other.

Connie Gersick's research resulted in which of the following?

Virtual teams are

Shared beliefs that a team can successfully perform a given task is known as

Expectations that social units have regarding the behaviour of others are called ________.

In the stage model of group development,conflict is a particular problem

In many cases,virtual teams falter not due to weak technical skills but due to poor communication and cooperation.

Virtual teams are more likely to share unique information than face-to-face teams.

The first-line supervisor who serves as the interface between "management" and "the workers" is most likely to experience ________ role conflict when labour relations are poor.

Employees who straddle the boundary between the organization and its clients or customers are especially likely to encounter what form of role conflict?

As group size increases,the time available for verbal participation by each member increases.

Which of the following is most accurate about virtual teams compared to face-to-face teams?

Lisa is a very religious person whose boss tells her to offer an illegal bribe to a government official to obtain a lucrative contract.What kind of role conflict is she experiencing?

Which of the following is an example of process loss?

The manager who can't make up her mind will likely cause her employee to experience intrasender role conflict.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 7: Groups and Teamwork

To increase group cohesiveness,make the group extremely difficult to get into.

What elements can lead to role ambiguity?

On which task is the presence of only one poor performer most likely to damage group performance?

________ are positions in a group that have attached to them a set of expected behaviours.

An important characteristic of virtual teams is that the members do not need to get to know each other.

Connie Gersick's research resulted in which of the following?

Virtual teams are

Shared beliefs that a team can successfully perform a given task is known as

Expectations that social units have regarding the behaviour of others are called ________.

In the stage model of group development,conflict is a particular problem

In many cases,virtual teams falter not due to weak technical skills but due to poor communication and cooperation.

Virtual teams are more likely to share unique information than face-to-face teams.

The first-line supervisor who serves as the interface between "management" and "the workers" is most likely to experience ________ role conflict when labour relations are poor.

Employees who straddle the boundary between the organization and its clients or customers are especially likely to encounter what form of role conflict?

As group size increases,the time available for verbal participation by each member increases.

Which of the following is most accurate about virtual teams compared to face-to-face teams?

Lisa is a very religious person whose boss tells her to offer an illegal bribe to a government official to obtain a lucrative contract.What kind of role conflict is she experiencing?

Which of the following is an example of process loss?

The manager who can't make up her mind will likely cause her employee to experience intrasender role conflict.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters