Question 1

The boss who is constantly changing his mind is likely to provoke intrasender role conflict in employees.

Accepted Answer

A) True 
 B)False

Question 2

In the punctuated equilibrium model of group development,the midpoint transition occurs

Accepted Answer

A) when half the group's time is elapsed. 
B) when half the group's work is done. 
C) at the beginning of Phase 1. 
D) at the end of Phase 2. 
E) as the group enters the storming stage. 
A) when half the group's time is elapsed. 
B) when half the group's work is done. 
C) at the beginning of Phase 1. 
D) at the end of Phase 2. 
E) as the group enters the storming stage.

Question 3

Managers are most likely to develop norms regarding the performance and ________ of employees.

Accepted Answer

The answer of Managers are most likely to develop norms...

Question 4

Social loafing is a motivation problem.

Accepted Answer

A) True 
 B)False

Question 5

The group had trouble coordinating its efforts because it was so big.This is an example of

Accepted Answer

A) a conjunctive task. 
B) social loafing. 
C) a process loss. 
D) role ambiguity. 
E) punctuated equilibrium. 
A) a conjunctive task. 
B) social loafing. 
C) a process loss. 
D) role ambiguity. 
E) punctuated equilibrium.

Question 6

The controller told Jan to do one thing and the controller's secretary told Jan to do the opposite.Jan is experiencing interrole conflict.

Accepted Answer

A) True 
 B)False

Question 7

Role conflict is defined as a lack of clarity of job goals or methods.

Accepted Answer

A) True 
 B)False

Question 8

The Really Sweet Candy Company is interested in developing new and innovative types of candy and has decided to form cross-functional teams.Which of the following is NOT something they need to consider if they want to ensure that the teams are effective?

Accepted Answer

A) composition 
B) superordinate goals 
C) technical training 
D) autonomy 
E) rules and procedures 
A) composition 
B) superordinate goals 
C) technical training 
D) autonomy 
E) rules and procedures

Question 9

The performance of cohesive groups is consistently better than that of incohesive groups.

Accepted Answer

A) True 
 B)False

Question 10

Potential group performance minus process losses equals actual group performance.

Accepted Answer

A) True 
 B)False

Question 11

In the punctuated equilibrium model of group development,a critical point occurs

Accepted Answer

A) when the group enters the storming stage. 
B) at the midpoint of the group's allotted time until deadline. 
C) at the midpoint of the volume of work that has to be accomplished. 
D) at the middle of Phase 1. 
E) towards the end of Phase 2. 
A) when the group enters the storming stage. 
B) at the midpoint of the group's allotted time until deadline. 
C) at the midpoint of the volume of work that has to be accomplished. 
D) at the middle of Phase 1. 
E) towards the end of Phase 2.

Question 12

Which of the following types of role conflict is most likely to provoke role ambiguity?

Accepted Answer

A) Intrasender role conflict 
B) Intersender role conflict 
C) Interrole conflict 
D) Person-role conflict 
E) Status-role conflict 
A) Intrasender role conflict 
B) Intersender role conflict 
C) Interrole conflict 
D) Person-role conflict 
E) Status-role conflict

Question 13

Robin is a member of a task force that may do away with her own department.Robin is most obviously experiencing

Accepted Answer

A) intrasender role conflict. 
B) person-role conflict. 
C) interrole conflict. 
D) role ambiguity. 
E) intersender role conflict. 
A) intrasender role conflict. 
B) person-role conflict. 
C) interrole conflict. 
D) role ambiguity. 
E) intersender role conflict.

Question 14

Which of the following statements about status is TRUE?

Accepted Answer

A) Informal status in the organization is more likely than formal status to carry over into the community. 
B) In most organizations, formal and informal status systems are equivalent. 
C) All organizations have both formal and informal status systems. 
D) In organizations, status symbols are more a part of the informal status system than the formal status system. 
E) Most organizations try not to tie status symbols to assigned roles. 
A) Informal status in the organization is more likely than formal status to carry over into the community. 
B) In most organizations, formal and informal status systems are equivalent. 
C) All organizations have both formal and informal status systems. 
D) In organizations, status symbols are more a part of the informal status system than the formal status system. 
E) Most organizations try not to tie status symbols to assigned roles.

Question 15

Self-managed work groups typically

Accepted Answer

A) are used only for white-collar work. 
B) have highly specialized, carefully defined roles within the group. 
C) suffer from the free rider effect. 
D) perform best when assigned to very routine tasks. 
E) must have stable membership to be effective. 
A) are used only for white-collar work. 
B) have highly specialized, carefully defined roles within the group. 
C) suffer from the free rider effect. 
D) perform best when assigned to very routine tasks. 
E) must have stable membership to be effective.

Question 16

Which factor is least likely to promote group cohesiveness?

Accepted Answer

A) Losing a contest 
B) Winning a contest 
C) Competing in a contest 
D) Experiencing a tough initiation into the group 
E) Small group size 
A) Losing a contest 
B) Winning a contest 
C) Competing in a contest 
D) Experiencing a tough initiation into the group 
E) Small group size

Question 17

Identify the proper sequence of group development activities.

Accepted Answer

A) Forming, norming, storming, performing, adjourning 
B) Forming, storming, performing, norming, adjourning 
C) Forming, storming, norming, performing, adjourning 
D) Norming, forming, storming, performing, adjourning 
E) Storming, forming, norming, performing, adjourning 
A) Forming, norming, storming, performing, adjourning 
B) Forming, storming, performing, norming, adjourning 
C) Forming, storming, norming, performing, adjourning 
D) Norming, forming, storming, performing, adjourning 
E) Storming, forming, norming, performing, adjourning

Question 18

A group performing a disjunctive task will perform at the level of

Accepted Answer

A) its best member. 
B) its worst member. 
C) the average performance of all its members. 
D) the member who is most friendly to other members. 
E) the relative process loss. 
A) its best member. 
B) its worst member. 
C) the average performance of all its members. 
D) the member who is most friendly to other members. 
E) the relative process loss.

Question 19

A manager recommends an employee for a promotion because the employee stood up for the manager during a leadership crisis.Which reward allocation norm led the superior to recommend this employee for promotion?

Accepted Answer

A) Reciprocity 
B) Equity 
C) Equality 
D) Social responsibility 
E) Performance 
A) Reciprocity 
B) Equity 
C) Equality 
D) Social responsibility 
E) Performance

Question 20

The hierarchy of most organizations is a series of informal,interlocked work groups.

Accepted Answer

A) True 
 B)False

The boss who is constantly changing his mind is likely to provoke intrasender role conflict in employees.

In the punctuated equilibrium model of group development,the midpoint transition occurs

Managers are most likely to develop norms regarding the performance and ________ of employees.

Social loafing is a motivation problem.

The group had trouble coordinating its efforts because it was so big.This is an example of

The controller told Jan to do one thing and the controller's secretary told Jan to do the opposite.Jan is experiencing interrole conflict.

Role conflict is defined as a lack of clarity of job goals or methods.

The Really Sweet Candy Company is interested in developing new and innovative types of candy and has decided to form cross-functional teams.Which of the following is NOT something they need to consider if they want to ensure that the teams are effective?

The performance of cohesive groups is consistently better than that of incohesive groups.

Potential group performance minus process losses equals actual group performance.

In the punctuated equilibrium model of group development,a critical point occurs

Which of the following types of role conflict is most likely to provoke role ambiguity?

Robin is a member of a task force that may do away with her own department.Robin is most obviously experiencing

Which of the following statements about status is TRUE?

Self-managed work groups typically

Which factor is least likely to promote group cohesiveness?

Identify the proper sequence of group development activities.

A group performing a disjunctive task will perform at the level of

A manager recommends an employee for a promotion because the employee stood up for the manager during a leadership crisis.Which reward allocation norm led the superior to recommend this employee for promotion?

The hierarchy of most organizations is a series of informal,interlocked work groups.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 7: Groups and Teamwork

The boss who is constantly changing his mind is likely to provoke intrasender role conflict in employees.

In the punctuated equilibrium model of group development,the midpoint transition occurs

Managers are most likely to develop norms regarding the performance and ________ of employees.

Social loafing is a motivation problem.

The group had trouble coordinating its efforts because it was so big.This is an example of

The controller told Jan to do one thing and the controller's secretary told Jan to do the opposite.Jan is experiencing interrole conflict.

Role conflict is defined as a lack of clarity of job goals or methods.

The Really Sweet Candy Company is interested in developing new and innovative types of candy and has decided to form cross-functional teams.Which of the following is NOT something they need to consider if they want to ensure that the teams are effective?

The performance of cohesive groups is consistently better than that of incohesive groups.

Potential group performance minus process losses equals actual group performance.

In the punctuated equilibrium model of group development,a critical point occurs

Which of the following types of role conflict is most likely to provoke role ambiguity?

Robin is a member of a task force that may do away with her own department.Robin is most obviously experiencing

Which of the following statements about status is TRUE?

Self-managed work groups typically

Which factor is least likely to promote group cohesiveness?

Identify the proper sequence of group development activities.

A group performing a disjunctive task will perform at the level of

A manager recommends an employee for a promotion because the employee stood up for the manager during a leadership crisis.Which reward allocation norm led the superior to recommend this employee for promotion?

The hierarchy of most organizations is a series of informal,interlocked work groups.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters