Exam 3: Gathering Information and Scanning the Environment

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Marketers need to be aware of threats and opportunities associated with four trends in the natural environment,including all of the following EXCEPT ________.

(Multiple Choice)
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________ consists of people,equipment,and procedures to gather,sort,analyze,evaluate,and distribute needed,timely,and accurate information to marketing decision makers.

(Multiple Choice)
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________ lobby government officials and pressure business executives to pay more attention to consumers' rights,women's rights,senior citizens' rights,minority rights,and gay rights.

(Multiple Choice)
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One of the difficulties of using chat rooms and blogs to collect competitive intelligence is that ________.

(Multiple Choice)
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Marketers today use relevant online information to assess competitors' product strengths and weaknesses.List the five main ways marketers can get such information online.

(Essay)
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From a branding perspective,"green marketing" programs have not been entirely successful.________ must be overcome for "green marketing" programs to be more successful.

(Multiple Choice)
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________ made up half of all new workers in the past decade and will make up 25% of all workers in the United States within two generations.

(Multiple Choice)
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One of the major trends in the political-legal environment is the trend toward the growth of special-interest groups.

(True/False)
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Although still a work in progress,the ________ cohort is more idealistic and social-cause oriented,without the cynical,what's-in-it-for-me mindset of other cohorts.

(Multiple Choice)
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Within our social-cultural environment,consumers often see themselves from different views.Assume that you were espousing the view of themselves.Characterize this view.

(Essay)
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A marketing information system is developed from internal company records,marketing intelligence,and promotional models supplied by the marketing department.

(True/False)
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According to the 2000 census,Latinos make up the largest minority in the United States with 13% of the total population.

(True/False)
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Which of the following groups is most vulnerable to recent income distribution trends in the United States

(Multiple Choice)
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The 21st century saw ________ markets grow more rapidly again due to a higher birth rate,a lower death rate,and rapid growth from foreign immigration.

(Multiple Choice)
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Describe the order-to-payment cycle and why it is important to internal records keeping.

(Essay)
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Today,customers are still willing to swap personal information for customized products from firms.

(True/False)
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The ________ household consists of a husband,wife,and children (and sometimes grandparents).

(Multiple Choice)
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There are several ways marketers can find relevant online information on competitors' products and weaknesses,summary comments,and overall performance rating of a product,service,or supplier.________ is(are)a type of site that is concentrated in financial services and high-tech products that require professional knowledge.

(Multiple Choice)
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With respect to views of society,changers tend to be high achievers who live lavishly.

(True/False)
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The company's marketing information system should be a cross between what managers think they need,what managers really need,and ________.

(Multiple Choice)
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