Question 1

Which of the following statements about self-assessed training needs is true?

Accepted Answer

A)  Employee self-assessment of training can occur through use of surveys. 
B)  Self-assessment assumes that employees are aware of their weaknesses and performance deficiencies. 
C)  Self-assessed training needs is growing in popularity. 
D)  Self-assessment includes self-nomination for training opportunities. 
E)  All of the above statements about self-assessed training needs are true. 
A)  Employee self-assessment of training can occur through use of surveys. 
B)  Self-assessment assumes that employees are aware of their weaknesses and performance deficiencies. 
C)  Self-assessed training needs is growing in popularity. 
D)  Self-assessment includes self-nomination for training opportunities. 
E)  All of the above statements about self-assessed training needs are true.

Question 2

What kind of knowledge is acquired by an employee who repeatedly practices repairing copy machines?

Accepted Answer

Technical

Question 3

_____ has the major objective of teaching employees about the organization's history, culture, and management practices.

Accepted Answer

A)  Socialization 
B)  Training 
C)  Organizational instruction 
D)  Personnel indoctrination 
E)  Bridging 
A)  Socialization 
B)  Training 
C)  Organizational instruction 
D)  Personnel indoctrination 
E)  Bridging

Question 4

Person-needs analysis are always narrow in scope because they focus on the individual employee.

Accepted Answer

A) True 
 B)False

Question 5

Attitude surveys are used to determine employees' own assessment of what they feel are their personal deficiencies.

Accepted Answer

A) True 
 B)False

Question 6

Intense socialization tends to increase employee's commitment to the company.

Accepted Answer

A) True 
 B)False

Question 7

Lee wants to be a market researcher. In order to learn more about the job, he has accepted an internship for next semester at a marketing research firm. Which of the following statements describes why the firm would be willing to use the internship program as one of its training activities?

Accepted Answer

A)  Interns earn less than fully-trained employees. 
B)  Internship programs provide vicarious learning. 
C)  Internship programs expose potential employees to the real jobs they would perform is hired. 
D)  Internship programs are informal. 
E)  All of the above describe reasons why the marketing research firm uses internship programs as part of its training activities. 
A)  Interns earn less than fully-trained employees. 
B)  Internship programs provide vicarious learning. 
C)  Internship programs expose potential employees to the real jobs they would perform is hired. 
D)  Internship programs are informal. 
E)  All of the above describe reasons why the marketing research firm uses internship programs as part of its training activities.

Question 8

For which of the following jobs would you expect to find an apprenticeship program being used as the primary training tool?

Accepted Answer

A)  electrician 
B)  advertising copywriter 
C)  human resources manager 
D)  librarian 
E)  radio announcer 
A)  electrician 
B)  advertising copywriter 
C)  human resources manager 
D)  librarian 
E)  radio announcer

Question 9

As an organization begins to embrace a philosophy of continuous learning and improvement, more active participation in the design and delivery of the organization's training system by all stakeholders is seen as both undesirable and unnecessary.

Accepted Answer

A) True 
 B)False

Question 10

All of the following are primary components of a needs analysis EXCEPT:

Accepted Answer

A)  Culture 
B)  Demographics 
C)  Job 
D)  Organization 
E)  Person 
A)  Culture 
B)  Demographics 
C)  Job 
D)  Organization 
E)  Person

Question 11

To help ensure that a company's knowledge management technology is fully integrated with other learning activities, many learning organizations have created a position titled Chief Integration Officer.

Accepted Answer

A) True 
 B)False

Question 12

Employment commitment:

Accepted Answer

A)  cannot be created, but must be allowed to develop over time 
B)  can be created by intensive socialization and training 
C)  is never permanent 
D)  lasts only as long as the employee gets to perform in a way that is comfortable for him or her 
E)  is desirable but not achievable 
A)  cannot be created, but must be allowed to develop over time 
B)  can be created by intensive socialization and training 
C)  is never permanent 
D)  lasts only as long as the employee gets to perform in a way that is comfortable for him or her 
E)  is desirable but not achievable

Question 13

How can training and development activities be used as a means for employers to address employees' needs?

Accepted Answer

By offering training and development opp

Question 14

Knowledge management is about making sure that knowledge from employees, teams, and units in an organization is captured, remembered, stored, and shared with others.

Accepted Answer

A) True 
 B)False

Question 15

Langley will be training to be a pastry chef. The process will be difficult because it is so complex. Pastry requires just the right amount of handling to be perfect. Fillings can have a multitude of ingredients. And presentation is very important. Briefly describe the training techniques can be used to facilitate enactive mastery of these tasks.

Accepted Answer

There are basically three techniques for

Question 16

What is the first phase in the training program model?

Accepted Answer

A formal needs asses

Question 17

Which of the following statements about training and development is true?

Accepted Answer

A)  Active participation by all stakeholders is not required. 
B)  To be a success, training and development have to begin at the bottom-level of the organization with or without top management support. 
C)  The support of top management is all that is needed to guarantee a successful training and development program. 
D)  All employees should be actively involved in designing and delivering training systems. 
E)  None of the above statements about training and development is true. 
A)  Active participation by all stakeholders is not required. 
B)  To be a success, training and development have to begin at the bottom-level of the organization with or without top management support. 
C)  The support of top management is all that is needed to guarantee a successful training and development program. 
D)  All employees should be actively involved in designing and delivering training systems. 
E)  None of the above statements about training and development is true.

Question 18

During the recent management workshop Martin attended, he practiced learning how to talk to his co-workers, how to listen to what they are saying, and how to read their nonverbal communication. This workshop was designed to produce:

Accepted Answer

A)  an affective outcome 
B)  improved interpersonal skills 
C)  cognitive knowledge 
D)  a more versatile skills inventory 
E)  more intelligent employees 
A)  an affective outcome 
B)  improved interpersonal skills 
C)  cognitive knowledge 
D)  a more versatile skills inventory 
E)  more intelligent employees

Question 19

Without a(n) _____, an organization has not assurance that the right training will be provided to the right trainee.

Accepted Answer

A)  human resource analysis 
B)  organizational appraisal 
C)  social audit 
D)  needs assessment 
E)  training control system 
A)  human resource analysis 
B)  organizational appraisal 
C)  social audit 
D)  needs assessment 
E)  training control system

Question 20

What kind of training is most appropriate for CEOs and other high-level executives?

Accepted Answer

The answer of What kind of training is most appropriate...

Which of the following statements about self-assessed training needs is true?

What kind of knowledge is acquired by an employee who repeatedly practices repairing copy machines?

_____ has the major objective of teaching employees about the organization's history, culture, and management practices.

Person-needs analysis are always narrow in scope because they focus on the individual employee.

Attitude surveys are used to determine employees' own assessment of what they feel are their personal deficiencies.

Intense socialization tends to increase employee's commitment to the company.

Lee wants to be a market researcher. In order to learn more about the job, he has accepted an internship for next semester at a marketing research firm. Which of the following statements describes why the firm would be willing to use the internship program as one of its training activities?

For which of the following jobs would you expect to find an apprenticeship program being used as the primary training tool?

As an organization begins to embrace a philosophy of continuous learning and improvement, more active participation in the design and delivery of the organization's training system by all stakeholders is seen as both undesirable and unnecessary.

All of the following are primary components of a needs analysis EXCEPT:

To help ensure that a company's knowledge management technology is fully integrated with other learning activities, many learning organizations have created a position titled Chief Integration Officer.

Employment commitment:

How can training and development activities be used as a means for employers to address employees' needs?

Knowledge management is about making sure that knowledge from employees, teams, and units in an organization is captured, remembered, stored, and shared with others.

What is the first phase in the training program model?

Which of the following statements about training and development is true?

During the recent management workshop Martin attended, he practiced learning how to talk to his co-workers, how to listen to what they are saying, and how to read their nonverbal communication. This workshop was designed to produce:

Without a(n) _____, an organization has not assurance that the right training will be provided to the right trainee.

What kind of training is most appropriate for CEOs and other high-level executives?

Managing Human Resources

Understanding the External and Organizational Environments

Ensuring Fair Treatment and Legal Compliance

HR Planning for Alignment and Change

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Safety, Health, and Well-Being in the Workplace

Understanding Unionization and Collective Bargaining

Filters

Exam 8: Training and Developing a Competitive Workforce

Which of the following statements about self-assessed training needs is true?

What kind of knowledge is acquired by an employee who repeatedly practices repairing copy machines?

_____ has the major objective of teaching employees about the organization's history, culture, and management practices.

Person-needs analysis are always narrow in scope because they focus on the individual employee.

Attitude surveys are used to determine employees' own assessment of what they feel are their personal deficiencies.

Intense socialization tends to increase employee's commitment to the company.

Lee wants to be a market researcher. In order to learn more about the job, he has accepted an internship for next semester at a marketing research firm. Which of the following statements describes why the firm would be willing to use the internship program as one of its training activities?

For which of the following jobs would you expect to find an apprenticeship program being used as the primary training tool?

As an organization begins to embrace a philosophy of continuous learning and improvement, more active participation in the design and delivery of the organization's training system by all stakeholders is seen as both undesirable and unnecessary.

All of the following are primary components of a needs analysis EXCEPT:

To help ensure that a company's knowledge management technology is fully integrated with other learning activities, many learning organizations have created a position titled Chief Integration Officer.

Employment commitment:

How can training and development activities be used as a means for employers to address employees' needs?

Knowledge management is about making sure that knowledge from employees, teams, and units in an organization is captured, remembered, stored, and shared with others.

What is the first phase in the training program model?

Which of the following statements about training and development is true?

During the recent management workshop Martin attended, he practiced learning how to talk to his co-workers, how to listen to what they are saying, and how to read their nonverbal communication. This workshop was designed to produce:

Without a(n) _____, an organization has not assurance that the right training will be provided to the right trainee.

What kind of training is most appropriate for CEOs and other high-level executives?

Managing Human Resources

Understanding the External and Organizational Environments

Ensuring Fair Treatment and Legal Compliance

HR Planning for Alignment and Change

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Safety, Health, and Well-Being in the Workplace

Understanding Unionization and Collective Bargaining

Filters