Exam 9: Organizational and Systems Consultation OSC

Discuss the common components of the IAC and OD models.

When individuals in a system are not performing adequately, deficiency evaluations, remediation, or even termination may be considered. What processes should be followed when these outcomes are being considered?

Many of the methods used to improve multicultural awareness and understanding can be developed through OSC, including:

Zins and Ponti (1990) report that OC efforts frequently fail due to:

In Organizational Development, organizational change is viewed as a parallel process of two trends:

Organizational consultants must be adept in communicating with others in order to effectively engage participants (Schein, 1988). Which of the following are the communication skills that are needed to successfully consult in a system?

Match the theorist to his or her or their ideas about the skills necessary for OD consultants to be effective: -Self- and interpersonal-awareness

While the focus of EOC is upon the system, individuals' needs must also be addressed, and thus their wellbeing is a consideration of the model. How does the organizational consultant satisfy this imperative?

How does Bronfenbrenner's (1979) ecological-developmental perspective relate to the strategies used by organizational consultants?

Zins and Illback (1995) describe the processes of planning, initiation, and implementation as occurring during ____________ of the OSC process.

Unlike consultation in a traditional dyadic relationship, in OSC, it may be unclear who the client is; therefore, it is important to prioritize ethical considerations. Which of the following is not an ethical consideration that should be explicitly discussed?

In the model, Ecological Oriented Consultation (OSC), while the focus is upon the system, individuals' needs must also be addressed, and thus their wellbeing is a consideration of the model, ___________________ , in which members of the organization can learn and change based upon support they receive just beyond their current level of knowledge or skills.

Before OSC can be attempted, there must be ________________________ in order for change to occur.

In using ODC, which of the following is not suggested for the team of facilitators?

Given the extensiveness of this process and the large number of personnel involved, it is not surprising that OC efforts implemented through OSC seem to fail as often as they succeed. List the reasons that OSC efforts frequently fail.