Exam 11: Preparing and Presenting Your Speech

Which leadership style relies on legitimate, coercive, and reward power to influence others?

The ability to sort out what's essential from what isn't occurs when members experience ____________.

Which of the following strategies is least likely to encourage participation from quiet members in a group?

matching -a group moves from conflict toward a single solution

Matching -jot down the first ideas that come to your mind. Don't worry if they seem silly or don't make sense.

When a group moves from conflict toward a single solution, it is in the ____________ stage.

Matching -into groups of five and discuss the issue for a while. I'll ask one member of your group to share the group's best ideas.

Roles which are explicitly assigned by an organization or group such as "coach," "treasurer," or "customer service representative" are

Virtual groups tend to make better decisions when they use a(n) ________ form of communication.

Ari is a generous employer who truly values his workers. He is constantly praising the work his employees do and finds many ways to show his appreciation. Needless to say, Ari's employees like him a lot. However, they don't trust him. Ari does not like making decisions and, therefore, often fails to take care of important problems. Moreover, Ari does not like conflict and will often let his employees get away with inappropriate behavior on the job. Ari would most likely be considered a ____________.

"Reflective thinking" refers to ____________.

Groups are most effective when people fulfill positive social roles and no one fulfills the ___________ roles.

Which of the following types of leaders respect the power of teamwork and are primarily motivated by the mission of the group or organization?

____________ are unspoken standards that govern how the group interacts with one another.

Lena travels the country to recruit members for her research and development team, whose members she mentors personally to support their growth and professional success. This is an example of ____________.

"Deserter," "Dominator," "Recognition Seeker," and "Aggressor" are all examples of

matching -group members endorse the decision they have made

Which type of leader would alter their leadership style as circumstances change?

Shaking hands upon first meeting a person would be considered a ____________.

Agreement among all group members about a decision is called ____________.