Question 1

Compared to verbal communication, nonverbal communication has ____________.

Accepted Answer

A)  more conscious intention 
B)  more ambiguity 
C)  fewer dimensions 
D)  less continuous flow 
A)  more conscious intention 
B)  more ambiguity 
C)  fewer dimensions 
D)  less continuous flow

Question 2

Matching
-use of time

Accepted Answer

A)  Kinesics 
B)  Chronemics 
C)  Haptics 
D)  Proxemics 
A)  Kinesics 
B)  Chronemics 
C)  Haptics 
D)  Proxemics

Question 3

Which of the following nonverbal behaviors is least likely to be misinterpreted cross-culturally?

Accepted Answer

A)  Maintaining social distance 
B)  Making direct eye contact 
C)  Smiling 
D)  Avoiding direct eye contact 
A)  Maintaining social distance 
B)  Making direct eye contact 
C)  Smiling 
D)  Avoiding direct eye contact

Question 4

Which of the following behaviors is an example of a manipulator?

Accepted Answer

A)  Tapping a classmate's shoulder 
B)  Raising your hand to answer a question 
C)  Picking at your fingernails 
D)  Winking at your friend 
A)  Tapping a classmate's shoulder 
B)  Raising your hand to answer a question 
C)  Picking at your fingernails 
D)  Winking at your friend

Question 5

_______________are nonverbal behaviors that accompany and support verbal messages, such as scratching your head when searching for an answer.

Accepted Answer

The answer of _______________are nonverbal behaviors that accompany and support...

Question 6

What is the primary reason that women tend to demonstrate greater sensitivity than men to nonverbal cues?

Accepted Answer

A)  Because men have had equal power as women. 
B)  Because women have historically had less power than men. 
C)  Because women have historically had more power than men. 
D)  Because men did not have an incentive to read nonverbal cues if women do it more often. 
A)  Because men have had equal power as women. 
B)  Because women have historically had less power than men. 
C)  Because women have historically had more power than men. 
D)  Because men did not have an incentive to read nonverbal cues if women do it more often.

Question 7

Which of the following characteristics is a quality of nonvocal nonverbal communication?

Accepted Answer

A)  Loudness 
B)  Posture 
C)  Pitch 
D)  Word choice 
A)  Loudness 
B)  Posture 
C)  Pitch 
D)  Word choice

Question 8

Matching
-display

Accepted Answer

A)  fidgeting 
B)  frowning 
C)  whining 
D)  stammering 
A)  fidgeting 
B)  frowning 
C)  whining 
D)  stammering

Question 9

Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?

Accepted Answer

A)  Substituting 
B)  Accenting 
C)  Repeating 
D)  Complementing 
A)  Substituting 
B)  Accenting 
C)  Repeating 
D)  Complementing

Question 10

When it comes to getting hired, people with __________ are less likely to get a job.

Accepted Answer

A)  braided hair 
B)  visible tattoos 
C)  noticeable disabilities 
D)  revealing clothing 
A)  braided hair 
B)  visible tattoos 
C)  noticeable disabilities 
D)  revealing clothing

Question 11

Deliberate gestures with precise meanings, known to virtually all members of a cultural group are called _______.

Accepted Answer

The answer of Deliberate gestures with precise meanings, known to...

Question 12

Jay is running late for an important business meeting. As he is boarding a bus to go to work, a man holding a clipboard runs up to him and says, "Wait! Would you like to sign my petition?" Jay frowns angrily at the man, shakes his head, and boards the bus without saying a word. Which function of nonverbal communication is Jay using?

Accepted Answer

A)  Substituting 
B)  Contradicting 
C)  Emphasizing 
D)  Repeating 
A)  Substituting 
B)  Contradicting 
C)  Emphasizing 
D)  Repeating

Question 13

How companies structure the ____________ has a direct impact on productivity and communication at work.

Accepted Answer

A)  physical environment 
B)  social media environment 
C)  work flow 
D)  professional development 
A)  physical environment 
B)  social media environment 
C)  work flow 
D)  professional development

Question 14

The expectancy violation theory helps explain

Accepted Answer

A)  how our expectation of how others should behave around us affects our responses to them 
B)  why nonverbal violations are often perceived negatively 
C)  why people lean in expectantly when someone tells a secret 
D)  how we articulate social rules to others 
A)  how our expectation of how others should behave around us affects our responses to them 
B)  why nonverbal violations are often perceived negatively 
C)  why people lean in expectantly when someone tells a secret 
D)  how we articulate social rules to others

Question 15

Which nonverbal behavior is an example of paralanguage?

Accepted Answer

A)  speaking loudly to emphasize your anger 
B)  pointing to show someone where to look 
C)  rearranging the furniture in the room for better communication 
D)  hugging a friend when she's feeling down 
A)  speaking loudly to emphasize your anger 
B)  pointing to show someone where to look 
C)  rearranging the furniture in the room for better communication 
D)  hugging a friend when she's feeling down

Question 16

Which of the following behaviors has been identified by researchers as one of the main ways people feel connected?

Accepted Answer

A)  Holding hands 
B)  Avoiding eye contact 
C)  Making eye contact 
D)  Written communication 
A)  Holding hands 
B)  Avoiding eye contact 
C)  Making eye contact 
D)  Written communication

Question 17

Forming a thumb and forefinger in a circle with the other three fingers spread out means ____________ in France.

Accepted Answer

A)  This is okay 
B)  Please give me money 
C)  This is worthless 
D)  Please stop 
A)  This is okay 
B)  Please give me money 
C)  This is worthless 
D)  Please stop

Question 18

The tendency to think that others are lying to you means that you have a

Accepted Answer

A)  truth bias 
B)  deception bias 
C)  common sense bias 
D)  guilt bias 
A)  truth bias 
B)  deception bias 
C)  common sense bias 
D)  guilt bias

Question 19

The term that explains how different cultures monitor different nonverbal cues is called

Accepted Answer

A)  cultural appropriation 
B)  paralaguage 
C)  nonverbal focus 
D)  social cues 
A)  cultural appropriation 
B)  paralaguage 
C)  nonverbal focus 
D)  social cues

Question 20

Eddy agrees with something his friend Ronald just said about the basketball game. To nonverbally communicate his agreement through the function of substituting, Eddy should ____________.

Accepted Answer

A)  restate Ronald's point in his own words 
B)  scratch his chin thoughtfully 
C)  nod his head 
D)  smile while telling Ronald he agrees 
A)  restate Ronald's point in his own words 
B)  scratch his chin thoughtfully 
C)  nod his head 
D)  smile while telling Ronald he agrees

Compared to verbal communication, nonverbal communication has ____________.

Matching -use of time

Which of the following nonverbal behaviors is least likely to be misinterpreted cross-culturally?

Which of the following behaviors is an example of a manipulator?

_______________are nonverbal behaviors that accompany and support verbal messages, such as scratching your head when searching for an answer.

What is the primary reason that women tend to demonstrate greater sensitivity than men to nonverbal cues?

Which of the following characteristics is a quality of nonvocal nonverbal communication?

Matching -display

Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?

When it comes to getting hired, people with __________ are less likely to get a job.

Deliberate gestures with precise meanings, known to virtually all members of a cultural group are called _______.

How companies structure the ____________ has a direct impact on productivity and communication at work.

The expectancy violation theory helps explain

Which nonverbal behavior is an example of paralanguage?

Which of the following behaviors has been identified by researchers as one of the main ways people feel connected?

Forming a thumb and forefinger in a circle with the other three fingers spread out means ____________ in France.

The tendency to think that others are lying to you means that you have a

The term that explains how different cultures monitor different nonverbal cues is called

Eddy agrees with something his friend Ronald just said about the basketball game. To nonverbally communicate his agreement through the function of substituting, Eddy should ____________.

Communication: What and Why

The Self, Perception, and Communication

Communication and Culture

Language

Listening

Nonverbal Communication

Improving Interpersonal Relationships

Communicating in Groups and Teams

Solving Problems in Groups and Teams

Preparing and Presenting Your Speech

Organization and Support

Informative Speaking

Persuasive Speaking

Appendix: Communicating for Career Success

Filters

Exam 7: Understanding Interpersonal Communication

Compared to verbal communication, nonverbal communication has ____________.

Matching -use of time

Which of the following nonverbal behaviors is least likely to be misinterpreted cross-culturally?

Which of the following behaviors is an example of a manipulator?

_______________are nonverbal behaviors that accompany and support verbal messages, such as scratching your head when searching for an answer.

What is the primary reason that women tend to demonstrate greater sensitivity than men to nonverbal cues?

Which of the following characteristics is a quality of nonvocal nonverbal communication?

Matching -display

Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?

When it comes to getting hired, people with __________ are less likely to get a job.

Deliberate gestures with precise meanings, known to virtually all members of a cultural group are called _______.

How companies structure the ____________ has a direct impact on productivity and communication at work.

The expectancy violation theory helps explain

Which nonverbal behavior is an example of paralanguage?

Which of the following behaviors has been identified by researchers as one of the main ways people feel connected?

Forming a thumb and forefinger in a circle with the other three fingers spread out means ____________ in France.

The tendency to think that others are lying to you means that you have a

The term that explains how different cultures monitor different nonverbal cues is called

Eddy agrees with something his friend Ronald just said about the basketball game. To nonverbally communicate his agreement through the function of substituting, Eddy should ____________.

Communication: What and Why

The Self, Perception, and Communication

Communication and Culture

Language

Listening

Nonverbal Communication

Improving Interpersonal Relationships

Communicating in Groups and Teams

Solving Problems in Groups and Teams

Preparing and Presenting Your Speech

Organization and Support

Informative Speaking

Persuasive Speaking

Appendix: Communicating for Career Success

Filters