Exam 9: Group Dynamics and Team Effectiveness

The trend toward greater use of teams in organizations has been reversed, and use of teams is now in decline.

Centralization increases the productivity of groups in performing both simple tasks and complex tasks.

Agreement on who will do what work occur in the differentiation stage of group development.

When group members differ from each other in their opinions about how to reach goals, this is called:

The structure that best helps workers keep their knowledge and skills sharp is__________.

Compared to traditional hierarchical structures, team-based structures often __________.

All of the following are characteristic of a group EXCEPT?

Generally, compared with cooperative group rewards, competitive group rewards__________.

A tug-of-war is a ______________ task.

The most highly saturated network is (a)__________.

Explain the types of communication networks in groups, and their advantages and disadvantages for speed, accuracy, and member satisfaction.

"Small talk" is most likely to occur in the _______________ stage of group development.

In group formation, the halfway point where group members often increase their input and production is called __________.

Discuss the effect of goals on group performance. How should goals be set? Should they be cooperative or competitive?

What constitutes a group? How can one tell if a group is effective?

Functional work groups tend to operate more efficiently than work flow groups.

Members create norms and roles in the ______________ stage of group development.

Which of the following types of teams is most likely to exhibit low performance?

Group roles and norms may become formalized in the ______________ stage of group development.

Managers have more discretion in forming teams than in forming groups.