Exam 9: Group Dynamics and Team Effectiveness

In a functional grouping, each group contains__________.

To increase cohesion of a group, a manager can__________.

Information is most evenly distributed in a ______________ communication network.

Important group lessons can be learned from analyzing the al-Qaeda's behavior. For instance, to increase group cohesion, the al-Qaeda used the __________ factor.

Teams with members with different skills or backgrounds are high in__________.

The opposite of process loss is__________.

For high speed and accuracy on simple tasks, a group communication network of _____________ is best.

Which of the following differentiates a team from a group?

Many group members perform as __________, a group maintenance role, by listening, agreeing, and accepting.

For a group to be a team, it must have at least sequential interdependence between members.

Functional groups rely on horizontal communication to resolve work blockages.

The two basic ways to group workers in a production operation are By__________.

Increase in group size results in more chance of production blocking.

The stages of group development are, in order__________.

Because group maintenance activities contribute to poorer performance in groups, managers should discourage members from spending time on them.

Studies of group performance indicate that group goals should be__________.

Explain the concept of group synergy. How can managers encourage synergy?

In teams, members have the same skills and abilities.

A tendency to formalize group norms and procedures occurs in the integration stage of group development.

Performance of group maintenance roles can contribute to decrease in productivity.