Exam 1: Organizational Behavior

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The process of determining whether activities had their intended effect is called ________________.

(Multiple Choice)
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The management of people through the application of knowledge from the field of organizational behavior is a primary means through which competitive advantage can be created and sustained.

(True/False)
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The field of organizational behavior is derived from all of the following EXCEPT ____________:

(Multiple Choice)
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The subfield of "macro" organizational behavior is based in part on sociology.

(True/False)
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A group of employees that are isolated from the rest of the organization in order to come up with new ideas is called a ________________.

(Multiple Choice)
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"Satisfice" means to ____________.

(Multiple Choice)
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In goal setting programs, targets should be set so that they are easy to attain.

(True/False)
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The process of setting clear, challenging targets for performance is called _________________.

(Multiple Choice)
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The correct ordering of the stages of problem solving is

(Multiple Choice)
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Discuss why understanding teams has become a critical issue for managers.

(Essay)
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The subfield of organizational behavior that focuses mainly on groups and teams is called "micro" organizational behavior.

(True/False)
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The field of organizational behavior was born in the 1980's.

(True/False)
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A manager should diagnose a problem before trying to solve it.

(True/False)
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Research analysts have found that using contingent pay programs is likely to raise a company's productivity by _______________.

(Multiple Choice)
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Describe the historical roots of Organizational Behavior, and the major subfields within the field.

(Essay)
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Participation has no effect on productivity problems caused by poor motivation.

(True/False)
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Goal setting programs have been found to increase job productivity by about 15 - 20%.

(True/False)
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To retain present employees New York Presbyterian Hospital did which of the following things?

(Multiple Choice)
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Participative decision-making programs increase employee productivity by about 20%.

(True/False)
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The evaluation stage of problem solving is likely to lead to ________________.

(Multiple Choice)
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