Question 1

In the solution stage of problem solving, one is most likely to be ____________.

Accepted Answer

A)  administering surveys to employees. 
B)  generating alternative ways to reduce or eliminate the problem. 
C)  laying out specific activities that must be undertaken. 
D)  measuring the actual results on the job. 
A)  administering surveys to employees. 
B)  generating alternative ways to reduce or eliminate the problem. 
C)  laying out specific activities that must be undertaken. 
D)  measuring the actual results on the job.

Question 2

Contingency pay involves paying employees for their _____________.

Accepted Answer

A)  skills 
B)  attitudes 
C)  teamwork 
D)  performance 
E)  seniority 
A)  skills 
B)  attitudes 
C)  teamwork 
D)  performance 
E)  seniority

Question 3

To understand management issues in statelessness, one should draw upon ______________.

Accepted Answer

A)  micro OB 
B)  meso OB 
C)  macro OB 
D)  all of the above 
A)  micro OB 
B)  meso OB 
C)  macro OB 
D)  all of the above

Question 4

The current trend in increasing productivity can be traced to technological innovations in ___________________.

Accepted Answer

A)  information systems 
B)  manufacturing processes 
C)  service delivery techniques 
D)  all of the above 
A)  information systems 
B)  manufacturing processes 
C)  service delivery techniques 
D)  all of the above

Question 5

Suppose you are a manager in a company with weak productivity. Of the following suggestions a consultant might make, which is likely to be the most effective in raising your productivity?

Accepted Answer

A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making 
A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making

Question 6

The stage of problem solving that is most like a doctor's consideration of a patient's symptoms is _____________.

Accepted Answer

A)  evaluation 
B)  action 
C)  solution 
D)  diagnosis 
A)  evaluation 
B)  action 
C)  solution 
D)  diagnosis

Question 7

In organizational behavior, we directly observe the mental states of employees.

Accepted Answer

A) True 
 B)False

Question 8

Goal setting is ____________.

Accepted Answer

A)  allowing employees to have input into decisions 
B)  paying for performance, not seniority 
C)  setting targets 
D)  changing jobs to increase intrinsic motivation 
A)  allowing employees to have input into decisions 
B)  paying for performance, not seniority 
C)  setting targets 
D)  changing jobs to increase intrinsic motivation

Question 9

Explain how workforce diversity affects managing.

Accepted Answer

The answer of Explain how workforce diversity affects managing....

Question 10

"Management by Wandering Around" helps in problem solving because it ____________.

Accepted Answer

A)  aids in ordering subordinates to implement actions. 
B)  helps in measuring success or failure. 
C)  provides first-hand information about the problem. 
D)  helps to satisfice. 
A)  aids in ordering subordinates to implement actions. 
B)  helps in measuring success or failure. 
C)  provides first-hand information about the problem. 
D)  helps to satisfice.

Question 11

Describe the major contemporary issues managers face.

Accepted Answer

The major contemporary issues managers f

Question 12

Managers should identify the measures they will use to quantify the success of a problem-solving plan ____________.

Accepted Answer

A)  before the plan is implemented. 
B)  during the plan's execution. 
C)  after the plan has been implemented. 
D)  before or after the plan has been implemented. 
A)  before the plan is implemented. 
B)  during the plan's execution. 
C)  after the plan has been implemented. 
D)  before or after the plan has been implemented.

Question 13

Identify and briefly describe four possible programs that organizations frequently implement to improve productivity. What are the likely improvements each of these is likely to result in?

Accepted Answer

The answer of Identify and briefly describe four possible programs...

Question 14

The process of implementing a set of activities is called _____________.

Accepted Answer

A)  diagnosis 
B)  solution 
C)  action 
D)  evaluation 
A)  diagnosis 
B)  solution 
C)  action 
D)  evaluation

Question 15

Management is becoming more of a process relying on top-down control.

Accepted Answer

A) True 
 B)False

Question 16

Training in ethical behavior should begin with __________ and be continued by __________.

Accepted Answer

A)  formal education, experience 
B)  formal education, employer 
C)  employer, real life ethical challenges 
D)  real life ethical challenges, formal education 
A)  formal education, experience 
B)  formal education, employer 
C)  employer, real life ethical challenges 
D)  real life ethical challenges, formal education

Question 17

Job redesign processes have been found to increase job productivity by over 50%.

Accepted Answer

A) True 
 B)False

Question 18

Employee participation programs are likely to improve motivation and performance only when combined with other motivational programs.

Accepted Answer

A) True 
 B)False

Question 19

Allowing employees to participate in decision making increases their sense of belonging or ownership.

Accepted Answer

A) True 
 B)False

Question 20

What is meant by "organizational adaptability"? Why is this an important issue for managers?

Accepted Answer

The answer of What is meant by "organizational adaptability"? Why...

In the solution stage of problem solving, one is most likely to be ____________.

Contingency pay involves paying employees for their _____________.

To understand management issues in statelessness, one should draw upon ______________.

The current trend in increasing productivity can be traced to technological innovations in ___________________.

Suppose you are a manager in a company with weak productivity. Of the following suggestions a consultant might make, which is likely to be the most effective in raising your productivity?

The stage of problem solving that is most like a doctor's consideration of a patient's symptoms is _____________.

In organizational behavior, we directly observe the mental states of employees.

Goal setting is ____________.

Explain how workforce diversity affects managing.

"Management by Wandering Around" helps in problem solving because it ____________.

Describe the major contemporary issues managers face.

Managers should identify the measures they will use to quantify the success of a problem-solving plan ____________.

Identify and briefly describe four possible programs that organizations frequently implement to improve productivity. What are the likely improvements each of these is likely to result in?

The process of implementing a set of activities is called _____________.

Management is becoming more of a process relying on top-down control.

Training in ethical behavior should begin with and be continued by .

Job redesign processes have been found to increase job productivity by over 50%.

Employee participation programs are likely to improve motivation and performance only when combined with other motivational programs.

Allowing employees to participate in decision making increases their sense of belonging or ownership.

What is meant by "organizational adaptability"? Why is this an important issue for managers?

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 1: Organizational Behavior

In the solution stage of problem solving, one is most likely to be ____________.

Contingency pay involves paying employees for their _____________.

To understand management issues in statelessness, one should draw upon ______________.

The current trend in increasing productivity can be traced to technological innovations in ___________________.

Suppose you are a manager in a company with weak productivity. Of the following suggestions a consultant might make, which is likely to be the most effective in raising your productivity?

The stage of problem solving that is most like a doctor's consideration of a patient's symptoms is _____________.

In organizational behavior, we directly observe the mental states of employees.

Goal setting is ____________.

Explain how workforce diversity affects managing.

"Management by Wandering Around" helps in problem solving because it ____________.

Describe the major contemporary issues managers face.

Managers should identify the measures they will use to quantify the success of a problem-solving plan ____________.

Identify and briefly describe four possible programs that organizations frequently implement to improve productivity. What are the likely improvements each of these is likely to result in?

The process of implementing a set of activities is called _____________.

Management is becoming more of a process relying on top-down control.

Training in ethical behavior should begin with __________ and be continued by __________.

Job redesign processes have been found to increase job productivity by over 50%.

Employee participation programs are likely to improve motivation and performance only when combined with other motivational programs.

Allowing employees to participate in decision making increases their sense of belonging or ownership.

What is meant by "organizational adaptability"? Why is this an important issue for managers?

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Training in ethical behavior should begin with and be continued by .