Question 1

The shift from mass production to small batches requires organizations to be less flexible than previously.

Accepted Answer

A) True 
 B)False

Question 2

The process of gathering information about a troublesome situation and then summarizing it is called _______________.

Accepted Answer

A)  diagnosis 
B)  solution 
C)  action 
D)  evaluation 
A)  diagnosis 
B)  solution 
C)  action 
D)  evaluation

Question 3

In the diagnosis stage of problem solving, one is most likely to be ____________.

Accepted Answer

A)  administering surveys to employees. 
B)  generating alternative ways to reduce or eliminate the problem. 
C)  laying out specific activities that must be undertaken. 
D)  measuring the actual results on the job. 
A)  administering surveys to employees. 
B)  generating alternative ways to reduce or eliminate the problem. 
C)  laying out specific activities that must be undertaken. 
D)  measuring the actual results on the job.

Question 4

The text says, "Neither groups nor organizations 'behave' in the same sense that people do." Explain this statement.

Accepted Answer

The answer of The text says, "Neither groups nor organizations...

Question 5

Which of the following is NOT one of the four contemporary issues that challenge managers of today?

Accepted Answer

A)  workforce diversity 
B)  career issues for managers 
C)  team productivity 
D)  organizational adaptability 
E)  statelessness and globalization 
A)  workforce diversity 
B)  career issues for managers 
C)  team productivity 
D)  organizational adaptability 
E)  statelessness and globalization

Question 6

To understand management issues in team productivity, one should draw upon _______________.

Accepted Answer

A)  micro OB 
B)  meso OB 
C)  macro OB 
D)  micro OB and macro OB 
A)  micro OB 
B)  meso OB 
C)  macro OB 
D)  micro OB and macro OB

Question 7

IBM forced developers of its first personal computer to work isolated from the rest of the company. This type of approach is likely to support

Accepted Answer

A)  building upon solutions used by the organization in its past. 
B)  coming up with new ideas. 
C)  implementing new plans. 
D)  motivating employees. 
A)  building upon solutions used by the organization in its past. 
B)  coming up with new ideas. 
C)  implementing new plans. 
D)  motivating employees.

Question 8

Job redesign is ____________.

Accepted Answer

A)  allowing employees to have input into decisions. 
B)  paying employees for performance, not seniority. 
C)  setting targets for employees. 
D)  changing an employee's job to increase intrinsic motivation. 
A)  allowing employees to have input into decisions. 
B)  paying employees for performance, not seniority. 
C)  setting targets for employees. 
D)  changing an employee's job to increase intrinsic motivation.

Question 9

The portion of organizational behavior that is mainly concerned with the behavior of individuals working alone is _____________.

Accepted Answer

A)  micro 
B)  meso 
C)  macro 
D)  psychology 
A)  micro 
B)  meso 
C)  macro 
D)  psychology

Question 10

Contingent pay systems have been found to increase productivity by about 30%.

Accepted Answer

A) True 
 B)False

Question 11

Contingent pay programs are more effective at raising productivity than goal setting programs.

Accepted Answer

A) True 
 B)False

Question 12

The process of making your employees' jobs more complex, stimulating, and fulfilling is called _________________.

Accepted Answer

A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making 
A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making

Question 13

The field of organizational behavior is derived from the study of history.

Accepted Answer

A) True 
 B)False

Question 14

The process of allowing employees to have input into what management plans to do is called _____________________.

Accepted Answer

A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making 
A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making

Question 15

In order to put theoretical knowledge about the field of OB to practical use, it is most important for managers to ________________.

Accepted Answer

A)  develop skills 
B)  learn concepts and definitions 
C)  rely on their personalities 
D)  construct theories of management 
A)  develop skills 
B)  learn concepts and definitions 
C)  rely on their personalities 
D)  construct theories of management

Question 16

Employee participation programs are likely to improve motivation but not performance.

Accepted Answer

A) True 
 B)False

Question 17

"People problems" has been cited by many experts as an organization's primary source of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 18

Which is the correct rank order of managerial interventions in their likely effectiveness, from most to least?

Accepted Answer

A)  participation, goal setting, job redesign, contingency pay 
B)  contingency pay, goal setting, job redesign, participation 
C)  goal setting, contingency pay, job redesign, participation 
D)  goal setting, job redesign, participation, contingency pay 
A)  participation, goal setting, job redesign, contingency pay 
B)  contingency pay, goal setting, job redesign, participation 
C)  goal setting, contingency pay, job redesign, participation 
D)  goal setting, job redesign, participation, contingency pay

Question 19

The process of paying employees according to their performance is called _________________.

Accepted Answer

A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making 
A)  job redesign 
B)  goal setting 
C)  contingent pay 
D)  employee participation in decision making

Question 20

What do the terms "statelessness" and "globalization" mean? What are their implications for managing?

Accepted Answer

The answer of What do the terms "statelessness" and "globalization"...

The shift from mass production to small batches requires organizations to be less flexible than previously.

The process of gathering information about a troublesome situation and then summarizing it is called _______________.

In the diagnosis stage of problem solving, one is most likely to be ____________.

The text says, "Neither groups nor organizations 'behave' in the same sense that people do." Explain this statement.

Which of the following is NOT one of the four contemporary issues that challenge managers of today?

To understand management issues in team productivity, one should draw upon _______________.

IBM forced developers of its first personal computer to work isolated from the rest of the company. This type of approach is likely to support

Job redesign is ____________.

The portion of organizational behavior that is mainly concerned with the behavior of individuals working alone is _____________.

Contingent pay systems have been found to increase productivity by about 30%.

Contingent pay programs are more effective at raising productivity than goal setting programs.

The process of making your employees' jobs more complex, stimulating, and fulfilling is called _________________.

The field of organizational behavior is derived from the study of history.

The process of allowing employees to have input into what management plans to do is called _____________________.

In order to put theoretical knowledge about the field of OB to practical use, it is most important for managers to ________________.

Employee participation programs are likely to improve motivation but not performance.

"People problems" has been cited by many experts as an organization's primary source of competitive advantage.

Which is the correct rank order of managerial interventions in their likely effectiveness, from most to least?

The process of paying employees according to their performance is called _________________.

What do the terms "statelessness" and "globalization" mean? What are their implications for managing?

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters

Exam 1: Organizational Behavior

The shift from mass production to small batches requires organizations to be less flexible than previously.

The process of gathering information about a troublesome situation and then summarizing it is called _______________.

In the diagnosis stage of problem solving, one is most likely to be ____________.

The text says, "Neither groups nor organizations 'behave' in the same sense that people do." Explain this statement.

Which of the following is NOT one of the four contemporary issues that challenge managers of today?

To understand management issues in team productivity, one should draw upon _______________.

IBM forced developers of its first personal computer to work isolated from the rest of the company. This type of approach is likely to support

Job redesign is ____________.

The portion of organizational behavior that is mainly concerned with the behavior of individuals working alone is _____________.

Contingent pay systems have been found to increase productivity by about 30%.

Contingent pay programs are more effective at raising productivity than goal setting programs.

The process of making your employees' jobs more complex, stimulating, and fulfilling is called _________________.

The field of organizational behavior is derived from the study of history.

The process of allowing employees to have input into what management plans to do is called _____________________.

In order to put theoretical knowledge about the field of OB to practical use, it is most important for managers to ________________.

Employee participation programs are likely to improve motivation but not performance.

"People problems" has been cited by many experts as an organization's primary source of competitive advantage.

Which is the correct rank order of managerial interventions in their likely effectiveness, from most to least?

The process of paying employees according to their performance is called _________________.

What do the terms "statelessness" and "globalization" mean? What are their implications for managing?

Management and Managers

Managing Diversity and Individual Differences

Perception, Decision Making and Creativity

Work Motivation and Performance

Satisfaction and Stress

Efficiency, Motivation and Quality in Work Design

Interdependence and Role Relationship

Group Dynamics and Team Effectiveness

Leadership of Groups and Organizations

Power, Politics, and Conflict

Structuring the Organization

Technology, Environment, and Organization Design

Culture, Change, and Organization Development

International Organizational Behavior

Critical Thinking and Continuous Learning

Filters