Question 1

What is structural fault?

Accepted Answer

A)  This denotes an organization structure that precludes the communication of information 
B)  This is an inability to scale up 
C)  This is an inability to scale down 
D)  This is an ineffective core competency 
E)  All of the above. 
A)  This denotes an organization structure that precludes the communication of information 
B)  This is an inability to scale up 
C)  This is an inability to scale down 
D)  This is an ineffective core competency 
E)  All of the above. A

Question 2

Fluid, crisis-related, or creative organizations are often ------------ . In these workplaces, the individuals have greater discretion and decision-making options, as well as increased opportunity for two-way communication with those in lateral positions, in higher management/leadership roles, and with the rank and file.

Accepted Answer

A)  Centralized 
B)  Decentralized 
C)  Flat 
D)  Federated 
E)  None of the above. 
A)  Centralized 
B)  Decentralized 
C)  Flat 
D)  Federated 
E)  None of the above. B

Question 3

---------------- occurs when communicators are also affected by the message that they convey.

Accepted Answer

A)  Collectivization 
B)  Deindividualization 
C)  Individualization 
D)  Bifurcation 
E)  Autocommunication. 
A)  Collectivization 
B)  Deindividualization 
C)  Individualization 
D)  Bifurcation 
E)  Autocommunication. E

Question 4

Which one of the following is not an internal communication best practice?

Accepted Answer

A)  Communication content regularly 
B)  Keep people on their toes 
C)  Maintain a manager/supervisor focus 
D)  Communicate a narrative 
E)  None of the above. 
A)  Communication content regularly 
B)  Keep people on their toes 
C)  Maintain a manager/supervisor focus 
D)  Communicate a narrative 
E)  None of the above.

Question 5

What is the optimal group size that provides an opportunity for every group member to communication?

Accepted Answer

A)  50 
B)  35 
C)  100 
D)  40 
E)  20. 
A)  50 
B)  35 
C)  100 
D)  40 
E)  20.

Question 6

Collective Rationalization is a mindset about being rational. The "reasoning" is backed with information that supports the existing position. This is a symptom of:

Accepted Answer

A)  Groupthink 
B)  Productive innovation 
C)  Creativity 
D)  Diversity 
E)  None of the above. 
A)  Groupthink 
B)  Productive innovation 
C)  Creativity 
D)  Diversity 
E)  None of the above.

Question 7

____________,__________, and_____________are important considerations when using communication technologies.

Accepted Answer

A)  Awareness, understanding, and knowledge 
B)  Competence, trust, and credibility 
C)  Awareness, competence, context 
D)  Both a and b 
E)  None of the above. 
A)  Awareness, understanding, and knowledge 
B)  Competence, trust, and credibility 
C)  Awareness, competence, context 
D)  Both a and b 
E)  None of the above.

Question 8

----------- is a type of internal research that can take many forms and discovers organizational communication behaviors as well as attitudes and beliefs about relevant issues.

Accepted Answer

A)  Customer situational analysis 
B)  Segment strategy 
C)  Internal communication audit 
D)  External communication audit 
E)  Both c and d. 
A)  Customer situational analysis 
B)  Segment strategy 
C)  Internal communication audit 
D)  External communication audit 
E)  Both c and d.

Question 9

The process by which group cohesiveness dominates individual freedom of expression is known as:

Accepted Answer

A)  Collectivization 
B)  Deindividualization 
C)  Individualization 
D)  Bifurcation 
E)  None of the above. 
A)  Collectivization 
B)  Deindividualization 
C)  Individualization 
D)  Bifurcation 
E)  None of the above.

Question 10

Predictable or repeat process organizations are conducive to hierarchical structures where decision-making and communication follow the hierarchy. This type of organization is a ---------- system.

Accepted Answer

A)  Centralized 
B)  Decentralized 
C)  Flat 
D)  Federated 
E)  None of the above. 
A)  Centralized 
B)  Decentralized 
C)  Flat 
D)  Federated 
E)  None of the above.

What is structural fault?

---------------- occurs when communicators are also affected by the message that they convey.

Which one of the following is not an internal communication best practice?

What is the optimal group size that provides an opportunity for every group member to communication?

Collective Rationalization is a mindset about being rational. The "reasoning" is backed with information that supports the existing position. This is a symptom of:

,, and___are important considerations when using communication technologies.

----------- is a type of internal research that can take many forms and discovers organizational communication behaviors as well as attitudes and beliefs about relevant issues.

The process by which group cohesiveness dominates individual freedom of expression is known as:

Predictable or repeat process organizations are conducive to hierarchical structures where decision-making and communication follow the hierarchy. This type of organization is a ---------- system.

Introduction to Public Relations

Professional Associations and Public Relations Code of Ethics

Understanding Applied Theory and the Psychology and Behavior of Public Relations Stakeholders

Public Relations Research

Situational Analysis: Defining and Understanding the Public Relations Issue

Situational Analysis: Defining Stakeholders

Strategy: Conceptualization, Goals, Objectives, and Central Message

Strategy: More on Public Relations Central Messaging

Public Relations Tactics Toolbox

Social Media Tactics

Budgeting and Scheduling for a Public Relations Campaign

Public Relations Campaign Evaluation

Putting It All Together the Public Relation Campaign

Culture, Diversity, and Inclusion

Global Public Relations

Filters

Exam 11: Internal Messaging

What is structural fault?

---------------- occurs when communicators are also affected by the message that they convey.

Which one of the following is not an internal communication best practice?

What is the optimal group size that provides an opportunity for every group member to communication?

Collective Rationalization is a mindset about being rational. The "reasoning" is backed with information that supports the existing position. This is a symptom of:

____________,__________, and_____________are important considerations when using communication technologies.

----------- is a type of internal research that can take many forms and discovers organizational communication behaviors as well as attitudes and beliefs about relevant issues.

The process by which group cohesiveness dominates individual freedom of expression is known as:

Predictable or repeat process organizations are conducive to hierarchical structures where decision-making and communication follow the hierarchy. This type of organization is a ---------- system.

Introduction to Public Relations

Professional Associations and Public Relations Code of Ethics

Understanding Applied Theory and the Psychology and Behavior of Public Relations Stakeholders

Public Relations Research

Situational Analysis: Defining and Understanding the Public Relations Issue

Situational Analysis: Defining Stakeholders

Strategy: Conceptualization, Goals, Objectives, and Central Message

Strategy: More on Public Relations Central Messaging

Public Relations Tactics Toolbox

Social Media Tactics

Budgeting and Scheduling for a Public Relations Campaign

Public Relations Campaign Evaluation

Putting It All Together the Public Relation Campaign

Culture, Diversity, and Inclusion

Global Public Relations

Filters

,, and___are important considerations when using communication technologies.