Exam 13: Public Relations Campaign Evaluation

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Howsociable, LexisNexis Social Analytics, and Hootsuite are:

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------------- evaluation determines whether the campaign was successful by comparing the benchmarked objectives with the actual results.

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C

---------- is an anticipated outcome.

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D

------------ are indirect or direct influences on one or more publics that occur as a result of public relations efforts.

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-------------- evaluation monitors and assesses the campaign underway so that necessary adjustments are made during the campaign.

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The -------------- is the closest standardized metric for placing a financial value on public relations outcomes.

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Developing a benchmark starts by knowing the:

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The existing level of an objective before a campaign starts is called the:

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------------ evaluation involves gauging reactions to a message or some aspect of the campaign prior to launching it.

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------------- evaluation describes how the information gathered during the summative phase is used to benefit future campaigns.

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