Exam 6: Situational Analysis: Defining Stakeholders

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---------- stakeholders are the potential targets of messages directed at groups in an organization.

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The news media and opinion leaders are examples of:

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---------segmentation is based on such attributes as gender, age, educational background, marital status, ethnicity, religion, race, occupation, position within organization, functional position, position/job within organization, department where someone works, and income.

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D

What is another name for an opinion leader?

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According to the textbook, --------------is the creation and maintenance of a shared collective identity among individuals for a time with the intention to influence the problem-causing entity's action through engagement of various sorts.

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Publics whose support is required to achieve the public relations goal are called:

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The --------- is a typology based on four mental habits that comprise personality.

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How many types does VALs provide?

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----------segmentation centers on defining publics according to lifestyle, values, beliefs, attitudes, and personality attributes.

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----------loyalty is devotion to a single organization.

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