Exam 10: Teams: Evaluating Team Effectiveness

Those who provide feedback about a team leader, team member, or the overall team should be assured that their responses will be completely confidential and anonymous.

Many firms are abandoning forced-ranking performance appraisal systems, turning instead to peer-evaluation systems.

A tool that can be highly beneficial in ensuring the effective linkage between action plans and responsibilities is the ___.

The TEaM Model provides guidelines for effective use of feedback.

A team member says to you, "The team feedback system is a complete waste of time. I go in, sit down with the facilitator, am told how team members rated me and either that I need to do better or get a pat on the back. I'm out of there in two minutes, max."

10. Which of the following is not a sign of an effective organizational culture?

Identify five common mistakes associated with 360-degree feedback systems.

Despite early concerns about how they might react to traditional performance appraisal systems, the Millennial Generation - those born between 1981 and 1999 - have adapted to them remarkably well.

Give five general characteristics of effective team performance evaluation systems.

List and define three types of rating scales.

What are the four stages in the cycle of dysfunctional teams?

___ feedback provides feedback from all sources of evaluations.

Which of the following would not be a column heading for an action plan worksheet based on a 360-degree feedback process?

This chapter focuses on the "___ the Team" component of the High Performance Teams Model.

Briefly discuss four potential drawbacks of team evaluation systems.

In addition to conducting a full 360-degree evaluation of a team, it is also useful to conduct a team ___ of the relationship between the team and its organizational environment.

A colleague says to you over coffee, "My team members almost never rate me the same as I rate myself. I'm sure I know myself and what I'm doing better than anyone else, so it's really irritating that others are allowed to rate me. Sometimes I really think they're trying to hurt me."

When using an action-planning template, a team leader or team member would work with a ___ to complete a basic plan of action for performance improvements in the next year.

Which of the following takeaways regarding developing and implementing an effective team evaluation system is false?

Which of the following is not a potential source of feedback in team performance evaluation systems?