Question 1

The type of conflict involves both task and relational dimensions of a group is called a(n)

Accepted Answer

A)  relational. 
B)  extrinsic. 
C)  inequity. 
D)  process. 
E)  task. 
A)  relational. 
B)  extrinsic. 
C)  inequity. 
D)  process. 
E)  task.

Question 2

What conflict style includes negotiating or problem solving?

Accepted Answer

A)  Collaboration 
B)  Avoidance 
C)  Competition 
D)  Accommodation 
E)  Compromise 
A)  Collaboration 
B)  Avoidance 
C)  Competition 
D)  Accommodation 
E)  Compromise

Question 3

Ethical behaviors in conflict situations are those that

Accepted Answer

A)  promote name calling. 
B)  express disagreement. 
C)  avoid conflict at all costs. 
D)  seek resolution that gives leader satisfaction. 
E)  promote the majority's interests. 
A)  promote name calling. 
B)  express disagreement. 
C)  avoid conflict at all costs. 
D)  seek resolution that gives leader satisfaction. 
E)  promote the majority's interests.

Question 4

When some members stick to their initial positions, the quality of group decisions was reduced.

Accepted Answer

A) True 
 B)False

Question 5

A group member who is viewed by the other members as substantially different in some important way from the others is a

Accepted Answer

A)  collaborator. 
B)  leader. 
C)  competitor. 
D)  deviate. 
E)  trouble maker. 
A)  collaborator. 
B)  leader. 
C)  competitor. 
D)  deviate. 
E)  trouble maker.

Question 6

Is calling a person who disagrees with you "dishonest" an ethical or unethical approach?

Accepted Answer

A)  usually unethical 
B)  usually ethical 
A)  usually unethical 
B)  usually ethical

Question 7

Effective Group Discussion says it is unethical not to express your disagreement with what another group member proposes during a discussion of ends or means.

Accepted Answer

A) True 
 B)False

Question 8

In what circumstances would it be ethical to take a distributive approach during a conflict with other members of a small group over ends or means? Unethical?

Accepted Answer

It would be ethical to take a distributi

Question 9

A member who is perceived by the other members as substantially different from them in a belief related to the group's work is called a(n) ______________.

Accepted Answer

The answer of A member who is perceived by the...

Question 10

The procedure called "principled negotiation" requires all participants in a conflict to agree upon ______________ as a standard for choosing an option.

Accepted Answer

The answer of The procedure called "principled negotiation" requires all...

Question 11

A recent study found that the more conflict members of work groups had experienced, the more negatively they viewed their group experience.

Accepted Answer

A) True 
 B)False

Question 12

Researchers found that innovative deviance decreased the amount of critical thinking during group discussions.

Accepted Answer

A) True 
 B)False

Question 13

Principled negotiation requires a group to focus attention on

Accepted Answer

A)  expressing their needs and searching for alternatives that meet those needs. 
B)  logic of the arguments presented. 
C)  positions taken by the competing parties. 
D)  the standards of critical thinking. 
E)  facts rather than the feelings of the members. 
A)  expressing their needs and searching for alternatives that meet those needs. 
B)  logic of the arguments presented. 
C)  positions taken by the competing parties. 
D)  the standards of critical thinking. 
E)  facts rather than the feelings of the members.

Question 14

Groups were found to respond more favorable to male than to female members who deviate on an issue.

Accepted Answer

A) True 
 B)False

Question 15

What conflict style includes disagreeing but saying nothing?

Accepted Answer

A)  Avoidance 
B)  Competition 
C)  Collaboration 
D)  Accommodation 
E)  Compromise 
A)  Avoidance 
B)  Competition 
C)  Collaboration 
D)  Accommodation 
E)  Compromise

Question 16

Effective Group Discussion recommends that whenever possible you avoid conflicts during group discussions.

Accepted Answer

A) True 
 B)False

Question 17

Is using active listening an ethical or unethical approach?

Accepted Answer

A)  usually ethical 
B)  usually unethical 
A)  usually ethical 
B)  usually unethical

Question 18

Is changing the topic to a side issue an ethical or unethical approach?

Accepted Answer

A)  usually unethical 
B)  usually ethical 
A)  usually unethical 
B)  usually ethical

Question 19

"Collaboration" and "compromise" are synonyms for the same style of conflict management.

Accepted Answer

A) True 
 B)False

Question 20

Effective Group Discussion reports that communication scholars disagree about whether or not open conflicts can improve group decision making.

Accepted Answer

A) True 
 B)False

The type of conflict involves both task and relational dimensions of a group is called a(n)

What conflict style includes negotiating or problem solving?

Ethical behaviors in conflict situations are those that

When some members stick to their initial positions, the quality of group decisions was reduced.

A group member who is viewed by the other members as substantially different in some important way from the others is a

Is calling a person who disagrees with you "dishonest" an ethical or unethical approach?

Effective Group Discussion says it is unethical not to express your disagreement with what another group member proposes during a discussion of ends or means.

In what circumstances would it be ethical to take a distributive approach during a conflict with other members of a small group over ends or means? Unethical?

A member who is perceived by the other members as substantially different from them in a belief related to the group's work is called a(n) ______________.

The procedure called "principled negotiation" requires all participants in a conflict to agree upon ______________ as a standard for choosing an option.

A recent study found that the more conflict members of work groups had experienced, the more negatively they viewed their group experience.

Researchers found that innovative deviance decreased the amount of critical thinking during group discussions.

Principled negotiation requires a group to focus attention on

Groups were found to respond more favorable to male than to female members who deviate on an issue.

What conflict style includes disagreeing but saying nothing?

Effective Group Discussion recommends that whenever possible you avoid conflicts during group discussions.

Is using active listening an ethical or unethical approach?

Is changing the topic to a side issue an ethical or unethical approach?

"Collaboration" and "compromise" are synonyms for the same style of conflict management.

Effective Group Discussion reports that communication scholars disagree about whether or not open conflicts can improve group decision making.

The Small Groups in Everyones Life

Human Communication Processes in the Small Group Context

The Small Group As a System

Diversity and the Effects of Culture

The Members and Their Roles

Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate

Leading Small Groups: Theoretical Perspectives

Leading Small Groups: Practical Tips

Problem Solving and Decision Making in Groups: Theoretical Perspectives

Problem Solving and Decision Making in Groups: Practical Tips and Techniques

Tools for Assessing and Evaluating Groups

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Exam 11: Managing Conflict in the Small Group

The type of conflict involves both task and relational dimensions of a group is called a(n)

What conflict style includes negotiating or problem solving?

Ethical behaviors in conflict situations are those that

When some members stick to their initial positions, the quality of group decisions was reduced.

A group member who is viewed by the other members as substantially different in some important way from the others is a

Is calling a person who disagrees with you "dishonest" an ethical or unethical approach?

Effective Group Discussion says it is unethical not to express your disagreement with what another group member proposes during a discussion of ends or means.

In what circumstances would it be ethical to take a distributive approach during a conflict with other members of a small group over ends or means? Unethical?

A member who is perceived by the other members as substantially different from them in a belief related to the group's work is called a(n) ______________.

The procedure called "principled negotiation" requires all participants in a conflict to agree upon ______________ as a standard for choosing an option.

A recent study found that the more conflict members of work groups had experienced, the more negatively they viewed their group experience.

Researchers found that innovative deviance decreased the amount of critical thinking during group discussions.

Principled negotiation requires a group to focus attention on

Groups were found to respond more favorable to male than to female members who deviate on an issue.

What conflict style includes disagreeing but saying nothing?

Effective Group Discussion recommends that whenever possible you avoid conflicts during group discussions.

Is using active listening an ethical or unethical approach?

Is changing the topic to a side issue an ethical or unethical approach?

"Collaboration" and "compromise" are synonyms for the same style of conflict management.

Effective Group Discussion reports that communication scholars disagree about whether or not open conflicts can improve group decision making.

The Small Groups in Everyones Life

Human Communication Processes in the Small Group Context

The Small Group As a System

Diversity and the Effects of Culture

The Members and Their Roles

Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate

Leading Small Groups: Theoretical Perspectives

Leading Small Groups: Practical Tips

Problem Solving and Decision Making in Groups: Theoretical Perspectives

Problem Solving and Decision Making in Groups: Practical Tips and Techniques

Tools for Assessing and Evaluating Groups

Filters