Exam 11: Managing Conflict in the Small Group
Exam 1: The Small Groups in Everyones Life60 Questions
Exam 2: Human Communication Processes in the Small Group Context63 Questions
Exam 3: The Small Group As a System58 Questions
Exam 4: Diversity and the Effects of Culture60 Questions
Exam 5: The Members and Their Roles71 Questions
Exam 6: Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate67 Questions
Exam 7: Leading Small Groups: Theoretical Perspectives60 Questions
Exam 8: Leading Small Groups: Practical Tips47 Questions
Exam 9: Problem Solving and Decision Making in Groups: Theoretical Perspectives45 Questions
Exam 10: Problem Solving and Decision Making in Groups: Practical Tips and Techniques54 Questions
Exam 11: Managing Conflict in the Small Group71 Questions
Exam 12: Tools for Assessing and Evaluating Groups54 Questions
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A compromise is an integrative, collaborative, resolution to a conflict.
(True/False)
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Your _____________ lens contributes to how you value, approach, and manage conflict.
(Short Answer)
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Which of the following cultures are more prone to face saving strategies?
(Multiple Choice)
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Conflict that occurs over interpersonal power clashes, likes and dislikes that are unrelated to the group's task is called ______________ conflict.
(Short Answer)
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An inequity conflict occurs when a member thinks that another (member or members) is (are) NOT ______________.
(Short Answer)
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A lone deviate usually finds it difficult or impossible to shift group opinion to his or her position on an issue.
(True/False)
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Shannon is in a heated discussion group. She doesn't like the conflict and just wants to end the arguing. She remarks, "I'll go along with whatever the rest of you want, I just want to end the arguing." Shannon is displaying which conflict management tactic?
(Multiple Choice)
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Explain what "relationship conflict" is and the text says its origin is. Give at least one good example of an affective conflict you might see in a group.
(Essay)
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Every conflict management style is appropriate and ethical in some circumstances.
(True/False)
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Chapter 11 is about only those conflicts which occur when members of a group are trying to define and achieve an interdependent goal.
(True/False)
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