Exam 11: Managing Conflict in the Small Group

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A compromise is an integrative, collaborative, resolution to a conflict.

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Your _____________ lens contributes to how you value, approach, and manage conflict.

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Which is not a benefit of conflict?

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Which of the following cultures are more prone to face saving strategies?

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Conflict that occurs over interpersonal power clashes, likes and dislikes that are unrelated to the group's task is called ______________ conflict.

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An inequity conflict occurs when a member thinks that another (member or members) is (are) NOT ______________.

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A lone deviate usually finds it difficult or impossible to shift group opinion to his or her position on an issue.

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Shannon is in a heated discussion group. She doesn't like the conflict and just wants to end the arguing. She remarks, "I'll go along with whatever the rest of you want, I just want to end the arguing." Shannon is displaying which conflict management tactic?

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Explain what "relationship conflict" is and the text says its origin is. Give at least one good example of an affective conflict you might see in a group.

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Every conflict management style is appropriate and ethical in some circumstances.

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Chapter 11 is about only those conflicts which occur when members of a group are trying to define and achieve an interdependent goal.

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