Exam 10: Managing Human Resources

Jayla recently interviewed for a receptionist position at a physician's office. The interview went well, and now, the human resources manager asks her to complete the Myers-Briggs Type Indicator Test. Why does the human resources manager ask Jayla to complete this test?

Historically, CompuTech, a large technology company, has employed mostly white men. More recently, it has adopted affirmative action to make up for past hiring and promotion prejudices, overcome workplace discrimination, and provide equal employment opportunities for all employees. What should CompuTech avoid doing in its quest for a more diverse workplace?

Ritesh works in a factory that produces machine parts. He feels that he deserves better pay, hours, and working conditions. Although he has talked to management several times about these items, they still have not made any improvements. He decides to join his co-workers in a(n) ________, so they can hire specialists to represent them in their dealings with management.

Alan works as a news anchor for a television network. In addition to his regular pay, at the end of each year, his company pays him and his co-workers additional compensation as a "thank you" for good work. This monetary reward would most likely be categorized as a

Tabitha applies for a sales position at a china and stemware company and gets invited to an in-person interview. All of the following are questions she can expect to be asked during the interview EXCEPT

The purpose of a labor union is to

What increasingly popular method of providing training and development may include the use of role-plays and simulations?

The use of which type of assessment criteria has triggered lawsuits by employees?

Smith, Jones, and Johnson, a law firm, is looking to hire a lawyer, so it posts the job in several legal publications. In its ad, the company requests applicants who have completed law school and passed the bar examination, have courtroom experience, and are confident and hardworking. This describes

Luis has worked at Mel's auto shop for five years. He has been asked by Mel to train, support, and guide Tim-a new employee. In this way, Luis will be taking on the role of a(n)

Nadene is a human resources manager at a large legal services company. She must decide how many new employees her company will need to fill vacant positions in the near future. In this scenario, Nadene is engaging in

Executive Search, an HR consultancy firm, specializes in luring qualified people away from other companies. Many companies hire Executive Search to fill their managerial or professional positions above the entry level. On the basis of this information, Executive Search is included in the category of

All of the following are reasons human resources management has increased in importance over the past few decades EXCEPT

Samantha was terminated from her job because she was repeatedly late to work. She impacts her company's turnover rates through

What is a side effect of employee turnover due to employees quitting or being fired?

Lately, Ron's Right Renovations has been receiving numerous requests to tile customers' kitchens and bathrooms. However, none of the contractors who work for this company specialize in tiling. The owner, Ron, starts recruiting for a tiling expert. Why does Ron decide to hire an external candidate instead of hiring from within?

When managers speak of diverse workforces, they typically mean differences in skill and knowledge.

Angelo was recently moved to a new position in his company that involved learning new skills and undertaking work assignments. However, he received no salary raise. Angelo's change in position can best be described as a(n)

Camila just completed graduate school, earning a master's degree in publishing and writing. She interviews for an editorial assistant position at a small publishing house, and the human resources manager gives Camila a copyediting test to complete. A reason the human resources manager gives Camila this ability test is to

The management and labor union at a snack foods manufacturing plant are struggling to reach an agreement regarding benefits. They bring in a neutral third party to settle their dispute. The third party's solution is legally binding and enforceable. Thus, the third party is a(n)