Question 1

Which of the following tasks can be supported by a Project Management System?

Accepted Answer

A)  market analysis 
B)  revenue prediction 
C)  coordination of human resources 
D)  identification of potential customers 
E)  pricing policy test 
A)  market analysis 
B)  revenue prediction 
C)  coordination of human resources 
D)  identification of potential customers 
E)  pricing policy test

Question 2

Which of the following is an example of Electronic Document Preparation System?

Accepted Answer

A)  Adobe Photo Shop 
B)  VMware 
C)  MS Word 
D)  Linux 
E)  Norton Antivirus 
A)  Adobe Photo Shop 
B)  VMware 
C)  MS Word 
D)  Linux 
E)  Norton Antivirus

Question 3

Electronic Document Preparation Systems are designed to automate and support the work for users at a level similar to ___.

Accepted Answer

A)  project team 
B)  office secretary 
C)  sales department 
D)  printing office 
E)  non-profit organization 
A)  project team 
B)  office secretary 
C)  sales department 
D)  printing office 
E)  non-profit organization

Question 4

An output from a Knowledge Work System could be:

Accepted Answer

A)  a list of a customer's order history 
B)  a blueprint of a building 
C)  a dataset entered into the system 
D)  a catalog of products available at an online store 
E)  a work schedule 
A)  a list of a customer's order history 
B)  a blueprint of a building 
C)  a dataset entered into the system 
D)  a catalog of products available at an online store 
E)  a work schedule

Question 5

As a type of work group level support systems, Work Flow Management Systems usually utilize features such as ___ in the interface design.

Accepted Answer

A)  PERT charts 
B)  organization charts 
C)  tasks flow diagrams 
D)  forms 
E)  policies 
A)  PERT charts 
B)  organization charts 
C)  tasks flow diagrams 
D)  forms 
E)  policies

Question 6

Which of the following could be a Data Entry System?

Accepted Answer

A)  an Internet-based e-commerce order form 
B)  a word processor 
C)  a presentation software 
D)  a statistics software package 
E)  an online news Web site 
A)  an Internet-based e-commerce order form 
B)  a word processor 
C)  a presentation software 
D)  a statistics software package 
E)  an online news Web site

Question 7

The interface design of a Project Management System is focused on ___ to support team work.

Accepted Answer

A)  work-breakdown structures 
B)  organization charts 
C)  organizational reports 
D)  data entry forms 
E)  organizational policies 
A)  work-breakdown structures 
B)  organization charts 
C)  organizational reports 
D)  data entry forms 
E)  organizational policies

Question 8

Please select the correct statement about Data Entry Systems from the following.

Accepted Answer

A)  Data Entry Systems are used to support automatic data processing; 
B)  Data Entry Systems are generally obtained as off-the-shelf products; 
C)  Data Entry Systems aim at reducing user control of the data entry process as much as possible; 
D)  Data Entry Systems are designed to automatically scan organizational data into information systems; 
E)  Data Entry Systems give users the opportunities of verifying and correcting entered data. 
A)  Data Entry Systems are used to support automatic data processing; 
B)  Data Entry Systems are generally obtained as off-the-shelf products; 
C)  Data Entry Systems aim at reducing user control of the data entry process as much as possible; 
D)  Data Entry Systems are designed to automatically scan organizational data into information systems; 
E)  Data Entry Systems give users the opportunities of verifying and correcting entered data.

Question 9

WYSIWIS ("what you see is what I see") refers to the feature enabled in:

Accepted Answer

A)  Document Preparation Systems 
B)  Organizational Communication Systems 
C)  Work Flow Management Systems 
D)  Enterprise Resource Planning Systems 
E)  Group Support Systems 
A)  Document Preparation Systems 
B)  Organizational Communication Systems 
C)  Work Flow Management Systems 
D)  Enterprise Resource Planning Systems 
E)  Group Support Systems

Question 10

Group work level systems are designed to support group level tasks such as:

Accepted Answer

A)  typing a manuscript into a computer 
B)  managing work flow of a project 
C)  providing technical support to a customer 
D)  enterprise resource planning 
E)  moving a mouse 
A)  typing a manuscript into a computer 
B)  managing work flow of a project 
C)  providing technical support to a customer 
D)  enterprise resource planning 
E)  moving a mouse

Question 11

Users of Executive Support Systems (ESS) are:

Accepted Answer

A)  executives of an organization 
B)  office support staff 
C)  engineers 
D)  information technology professionals 
E)  customer support personnel 
A)  executives of an organization 
B)  office support staff 
C)  engineers 
D)  information technology professionals 
E)  customer support personnel

Question 12

An individual level user of an information system can be:

Accepted Answer

A)  a quality standard 
B)  a project team 
C)  a sales department 
D)  a knowledge worker 
E)  a company 
A)  a quality standard 
B)  a project team 
C)  a sales department 
D)  a knowledge worker 
E)  a company

Question 13

Decision Support Systems are designed to support:

Accepted Answer

A)  group work planning 
B)  organizational resources procurement 
C)  single-users' decision making 
D)  inter-organizational tasks 
E)  national security 
A)  group work planning 
B)  organizational resources procurement 
C)  single-users' decision making 
D)  inter-organizational tasks 
E)  national security

Question 14

Customer Account Management Systems are examples of systems used by:

Accepted Answer

A)  individual level users 
B)  work group level users 
C)  department level users 
D)  organizational level users 
E)  interorganizational level users 
A)  individual level users 
B)  work group level users 
C)  department level users 
D)  organizational level users 
E)  interorganizational level users

Question 15

Systems designed for users at the individual level are:

Accepted Answer

A)  team-oriented 
B)  organization-oriented 
C)  theory-oriented 
D)  research-oriented 
E)  single-user oriented 
A)  team-oriented 
B)  organization-oriented 
C)  theory-oriented 
D)  research-oriented 
E)  single-user oriented

Question 16

Decision Support Systems can be used for:

Accepted Answer

A)  drawing the structure of a building 
B)  collecting customer information 
C)  communicating with external organizations 
D)  sales forecasting 
E)  retrieving transaction records of a specific customer 
A)  drawing the structure of a building 
B)  collecting customer information 
C)  communicating with external organizations 
D)  sales forecasting 
E)  retrieving transaction records of a specific customer

Question 17

ERP systems stand for:

Accepted Answer

A)  Employee Reward Processing systems 
B)  Emergency Response Program systems 
C)  Enterprise Resource Planning systems 
D)  Earth Resource Protection systems 
E)  Enterprise Resource Protection systems 
A)  Employee Reward Processing systems 
B)  Emergency Response Program systems 
C)  Enterprise Resource Planning systems 
D)  Earth Resource Protection systems 
E)  Enterprise Resource Protection systems

Question 18

GSS stands for:

Accepted Answer

A)  Guide for Service System 
B)  Group Synchronization Schedule 
C)  Graphic Service System 
D)  Group Support System 
E)  Graphic Support Service 
A)  Guide for Service System 
B)  Group Synchronization Schedule 
C)  Graphic Service System 
D)  Group Support System 
E)  Graphic Support Service

Question 19

Which of the following is a characteristic of tasks performed by office support staff?

Accepted Answer

A)  well structured 
B)  intermittent 
C)  complex 
D)  creative 
E)  unique 
A)  well structured 
B)  intermittent 
C)  complex 
D)  creative 
E)  unique

Question 20

Which of the following statements about users of an organization's information system is appropriate?

Accepted Answer

A)  Users are a part of the organizational context for HCI issues; 
B)  A system that supports group work level task can not be used by individual users; 
C)  Users of an organization's information system are only members within this organization; 
D)  Work groups and organizations are at the same user level, because both are formed by groups of people; 
E)  A word processing system, which is popularly used by office support staff, is of no use to knowledge workers. 
A)  Users are a part of the organizational context for HCI issues; 
B)  A system that supports group work level task can not be used by individual users; 
C)  Users of an organization's information system are only members within this organization; 
D)  Work groups and organizations are at the same user level, because both are formed by groups of people; 
E)  A word processing system, which is popularly used by office support staff, is of no use to knowledge workers.

Which of the following tasks can be supported by a Project Management System?

Which of the following is an example of Electronic Document Preparation System?

Electronic Document Preparation Systems are designed to automate and support the work for users at a level similar to ___.

An output from a Knowledge Work System could be:

As a type of work group level support systems, Work Flow Management Systems usually utilize features such as ___ in the interface design.

Which of the following could be a Data Entry System?

The interface design of a Project Management System is focused on ___ to support team work.

Please select the correct statement about Data Entry Systems from the following.

WYSIWIS ("what you see is what I see") refers to the feature enabled in:

Group work level systems are designed to support group level tasks such as:

Users of Executive Support Systems (ESS) are:

An individual level user of an information system can be:

Decision Support Systems are designed to support:

Customer Account Management Systems are examples of systems used by:

Systems designed for users at the individual level are:

Decision Support Systems can be used for:

ERP systems stand for:

GSS stands for:

Which of the following is a characteristic of tasks performed by office support staff?

Which of the following statements about users of an organization's information system is appropriate?

Introduction

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters

Exam 2: Organizational and Business Context

Which of the following tasks can be supported by a Project Management System?

Which of the following is an example of Electronic Document Preparation System?

Electronic Document Preparation Systems are designed to automate and support the work for users at a level similar to ___.

An output from a Knowledge Work System could be:

As a type of work group level support systems, Work Flow Management Systems usually utilize features such as ___ in the interface design.

Which of the following could be a Data Entry System?

The interface design of a Project Management System is focused on ___ to support team work.

Please select the correct statement about Data Entry Systems from the following.

WYSIWIS ("what you see is what I see") refers to the feature enabled in:

Group work level systems are designed to support group level tasks such as:

Users of Executive Support Systems (ESS) are:

An individual level user of an information system can be:

Decision Support Systems are designed to support:

Customer Account Management Systems are examples of systems used by:

Systems designed for users at the individual level are:

Decision Support Systems can be used for:

ERP systems stand for:

GSS stands for:

Which of the following is a characteristic of tasks performed by office support staff?

Which of the following statements about users of an organization's information system is appropriate?

Introduction

Interactive Technologies

Ergonomic Engineering

Cognitive Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters