Question 1

Which of the following statements is true in an uncertain environment?

Accepted Answer

A) The organization must rigidly define operating methods. 
B) A market leader strategy is the best strategy to adopt. 
C) There is less complexity in the environment. 
D) Cost leader strategy is the best strategy to adopt. 
A) The organization must rigidly define operating methods. 
B) A market leader strategy is the best strategy to adopt. 
C) There is less complexity in the environment. 
D) Cost leader strategy is the best strategy to adopt. B

Question 2

What can be done to reduce resistance to change?

Accepted Answer

A) Focus on changing one level (organizational,group,and individual)at a time. 
B) Involve employees. 
C) Let those who are satisfied with the status quo lead the way. 
D) Both A & B. 
E) All of the above. 
A) Focus on changing one level (organizational,group,and individual)at a time. 
B) Involve employees. 
C) Let those who are satisfied with the status quo lead the way. 
D) Both A & B. 
E) All of the above. B

Question 3

Competitive strategy focuses on positioning products and services in the marketplace.

Accepted Answer

A) True 
 B)False  True

Question 4

Strategic planning that focuses on the long term is a(n)

Accepted Answer

A) Reactive strategy. 
B) Proactive strategy. 
C) Less formal analysis. 
D) Objective setting process. 
A) Reactive strategy. 
B) Proactive strategy. 
C) Less formal analysis. 
D) Objective setting process.

Question 5

Which of the following statements is true regarding change?

Accepted Answer

A) Resistance is most often from non-management personnel. 
B) Change requires effort and new learning. 
C) Resistance is easily overcome. 
D) The change process should only focus on the individual,group,or organizational level,not on all three. 
E) OD practitioners and trainers have a similar tactical focus in dealing with change. 
A) Resistance is most often from non-management personnel. 
B) Change requires effort and new learning. 
C) Resistance is easily overcome. 
D) The change process should only focus on the individual,group,or organizational level,not on all three. 
E) OD practitioners and trainers have a similar tactical focus in dealing with change.

Question 6

Which of the following is a reason why some small businesses do not engage in strategic planning?

Accepted Answer

A) Time constraints 
B) Unfamiliarity 
C) Lack of skills 
D) Lack of trust 
E) All of the above 
A) Time constraints 
B) Unfamiliarity 
C) Lack of skills 
D) Lack of trust 
E) All of the above

Question 7

Low uncertainty in the external environment is created by

Accepted Answer

A) High complexity and low stability. 
B) Low stability and low complexity. 
C) High stability and low complexity. 
D) Both A & B. 
A) High complexity and low stability. 
B) Low stability and low complexity. 
C) High stability and low complexity. 
D) Both A & B.

Question 8

Most companies use the _____ strategy when addressing their training and development needs.

Accepted Answer

A) Primary provider 
B) Mixed 
C) Manager intermediary 
D) Both A & C 
A) Primary provider 
B) Mixed 
C) Manager intermediary 
D) Both A & C

Question 9

Name and briefly describe the three components to organization structure that are discussed in the text.

Accepted Answer

The three components to organizational s

Question 10

You would typically associate routine technology with which of the following?

Accepted Answer

A) Those with market leader strategies 
B) A low degree of predictability of outcomes or results 
C) No defined solutions when problems do occur 
D) Highly specialized technologies 
E) All of the above are associated with routine technologies 
A) Those with market leader strategies 
B) A low degree of predictability of outcomes or results 
C) No defined solutions when problems do occur 
D) Highly specialized technologies 
E) All of the above are associated with routine technologies

Question 11

HRD should be involved in strategic planning by

Accepted Answer

A) Helping shape strategy. 
B) Influencing the HR strategy. 
C) Developing its own strategy in line with the strategic plan. 
D) Both B & C. 
E) All of the above. 
A) Helping shape strategy. 
B) Influencing the HR strategy. 
C) Developing its own strategy in line with the strategic plan. 
D) Both B & C. 
E) All of the above.

Question 12

The outsourcing of training

Accepted Answer

A) Is useful when the company is large and has diverse training needs. 
B) Is often used by small business. 
C) Is not a good idea when you have a decentralized HRD function. 
D) A & B 
E) All of the above. 
A) Is useful when the company is large and has diverse training needs. 
B) Is often used by small business. 
C) Is not a good idea when you have a decentralized HRD function. 
D) A & B 
E) All of the above.

Question 13

Strategic planning is best defined as

Accepted Answer

A) The development of a relatively long?term mission consistent with internal tactics. 
B) The development of relatively short?term objectives that meet the executive committee objectives. 
C) A process for determining how best to pursue the organization's mission while meeting the demands of the environment. 
D) The development of values and ideals of the organization relevant to long-term objectives. 
A) The development of a relatively long?term mission consistent with internal tactics. 
B) The development of relatively short?term objectives that meet the executive committee objectives. 
C) A process for determining how best to pursue the organization's mission while meeting the demands of the environment. 
D) The development of values and ideals of the organization relevant to long-term objectives.

Question 14

A mechanistic design is best applied in which of the following situations?

Accepted Answer

A) Non?routine technologies 
B) Small businesses 
C) High volume assembly lines 
D) Where there are not clear answers to many of the problems that arise 
E) A & D 
A) Non?routine technologies 
B) Small businesses 
C) High volume assembly lines 
D) Where there are not clear answers to many of the problems that arise 
E) A & D

Question 15

Trainers and OD practitioners have problems getting along because trainers tend to be more strategic and more overly analytical than OD practitioners.

Accepted Answer

A) True 
 B)False

Question 16

Organizational design refers to the way the work is divided and organized.

Accepted Answer

A) True 
 B)False

Question 17

Organizational design refers to

Accepted Answer

A) The type of technology used. 
B) The type and style of decision making used. 
C) How the division of labor is set up. 
D) Both B & C. 
E) None of the above. 
A) The type of technology used. 
B) The type and style of decision making used. 
C) How the division of labor is set up. 
D) Both B & C. 
E) None of the above.

Question 18

HRD contributes to the development of new strategies.

Accepted Answer

A) True 
 B)False

Question 19

According to the text,the strategic planning process at Hewlett Packard Canada in the late 1980's resulted in

Accepted Answer

A) The sales force reorganizing around specific products. 
B) A concentration on the laser printer and increasing the profit margin on each unit. 
C) Hewlett Packard being one of the toughest competitors in the marketplace. 
D) Both A & C. 
A) The sales force reorganizing around specific products. 
B) A concentration on the laser printer and increasing the profit margin on each unit. 
C) Hewlett Packard being one of the toughest competitors in the marketplace. 
D) Both A & C.

Question 20

Which of the following is NOT a source of conflict and disagreement between OD and training professionals?

Accepted Answer

A) The difference between their perceived role and power base. 
B) The nature of OD practices challenges assumptions underlying organizational practices. 
C) OD principles interfere with the implementation of effective training programs. 
D) OD professionals are more likely to be guided by data than training professionals. 
E) Companies typically organize around their functional areas. 
A) The difference between their perceived role and power base. 
B) The nature of OD practices challenges assumptions underlying organizational practices. 
C) OD principles interfere with the implementation of effective training programs. 
D) OD professionals are more likely to be guided by data than training professionals. 
E) Companies typically organize around their functional areas.

Which of the following statements is true in an uncertain environment?

What can be done to reduce resistance to change?

Competitive strategy focuses on positioning products and services in the marketplace.

Strategic planning that focuses on the long term is a(n)

Which of the following statements is true regarding change?

Which of the following is a reason why some small businesses do not engage in strategic planning?

Low uncertainty in the external environment is created by

Most companies use the _____ strategy when addressing their training and development needs.

Name and briefly describe the three components to organization structure that are discussed in the text.

You would typically associate routine technology with which of the following?

HRD should be involved in strategic planning by

The outsourcing of training

Strategic planning is best defined as

A mechanistic design is best applied in which of the following situations?

Trainers and OD practitioners have problems getting along because trainers tend to be more strategic and more overly analytical than OD practitioners.

Organizational design refers to the way the work is divided and organized.

Organizational design refers to

HRD contributes to the development of new strategies.

According to the text,the strategic planning process at Hewlett Packard Canada in the late 1980's resulted in

Which of the following is NOT a source of conflict and disagreement between OD and training professionals?

Training in Organizations

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 2: Aligning Training With Strategy

Which of the following statements is true in an uncertain environment?

What can be done to reduce resistance to change?

Competitive strategy focuses on positioning products and services in the marketplace.

Strategic planning that focuses on the long term is a(n)

Which of the following statements is true regarding change?

Which of the following is a reason why some small businesses do not engage in strategic planning?

Low uncertainty in the external environment is created by

Most companies use the _____ strategy when addressing their training and development needs.

Name and briefly describe the three components to organization structure that are discussed in the text.

You would typically associate routine technology with which of the following?

HRD should be involved in strategic planning by

The outsourcing of training

Strategic planning is best defined as

A mechanistic design is best applied in which of the following situations?

Trainers and OD practitioners have problems getting along because trainers tend to be more strategic and more overly analytical than OD practitioners.

Organizational design refers to the way the work is divided and organized.

Organizational design refers to

HRD contributes to the development of new strategies.

According to the text,the strategic planning process at Hewlett Packard Canada in the late 1980's resulted in

Which of the following is NOT a source of conflict and disagreement between OD and training professionals?

Training in Organizations

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters