Exam 4: Needs Analysis

When a(n)_____ analysis is conducted for strategic planning,it is a major undertaking.The _____ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.

The selection process of incumbents in operational analysis should be performed by

Self ratings

In ________ competencies are defined as "what someone needs to be doing to be competent in their job."

One of the more common mistakes in developing competency modeling is

A job aid is one approach to dealing with a KSA deficiency.

Organizational analysis should focus on

When a performance gap is identified and there is shown to be a lack of KSAs A)There is no need to determine if there are motivational issues present. B)You still might want to determine if there are any barriers to performance. C)Training is the only option for dealing with the lack of KSAs. D)A & C.

The job-duty-task method of job analysis is a worker-oriented approach.

A triggering event A)Is a comparison of a reactive and proactive TNA. B)Occurs when actual organizational performance is greater than expected organizational performance. C)Occurs when actual organizational performance is less than expected organizational performance. D)Usually means some employees require training.

A method to assess learning of strategic knowledge is termed

To deal with a KSA deficiency,an appropriate remedy suggested in the text is

In response to a TNA,the decision is to "change the job." This means

Looking at the internal environment of an organization and determining its fit with organizational goals and objectives is associated with which TNA component?

When a TNA is conducted,it

For testing of knowledge,the use of speed tests is

A good HRIS should provide information on

In an organizational analysis,who do you ask about job design issues?

The ultimate criterion is the measure you use in assessing training effectiveness.

Performance appraisals are almost always completed by